Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.
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Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed
I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.
Order was delivered 1 day late, I have ordered for mothers day and it was delivered next day.
When I called customer service to complain, he disconnected my call by saying thank you.
There was no email or messages sent for delay in order, I am not sure what type of service is this.
I would never recommend anyone to order from here. I spent 50dollars and my surprise was ruined.
My name is Arun they are Total Waste of Money and Time I have ordered this product on 9th Aug 2020 and today is 16th I am yet to receive the chocolate and they are complete cheaters. No one is responding in chat or call. I you want to order a gift and wish to get it go somewhere else not here. My Order # *******0973
I am very happy can't even express very overwhelmed this is my first time purchasing from this site and very happy and satisfied best purchase ever diliver on time cake flower both were very fresh my husband told me cake also very delicious my surprise was worth it i definitely recommended this site thank you guys you make my day i give you five stars
Delivered a cheap cake than what was ordered. The cake ordered was completely different than what was delivered. The same cake (delivered) was showing to be of low price on their website and i paid the amount of another which was higher
Please guys do not order. I have order cake from this website they din't deliver the cake neither customer care number picks up the call. If they pick up the call they are not cooperative and don't give the answer. They are worst. I have always order from fnp they are very good, this time I tried this they are fake..
I am not in India and wanted to send a good cake to my wife on her birthday in Bangalore. Winni did the work perfectly. Loved it. Customer care was also very helpful and was always keen to help. Thansk Winni Team
Hi this is deepika. I have a great and good experience with Winni.in.
The way of handling customer's queries by customer care executives really appreciated by me and I will definitely suggest to my relatives, friends and colleagues to shop from Winni.in...
Faster answers and a quick resolution.:)
That's what I look for when I chat with some rep online. Winni gave answers faster and also told me what can be done when there's actually no way to get what I need due my location.
They Charged Rs. 1000 for a half kilo cake and another Rs. 1000 for a bouquet of roses. The cake they delivered was very poor quality, hard and was stinking of egg. The roses were not fresh. Winni has completely let me down. Worst. Only right thing they did was delivery on time. But they charged Rs. 250 extra for that. All are hereby cautioned. Don't risk your emotions and don't waste your money.
Tip for consumers:
Please stay away. Not trustworthy people.
I have ordered a cake and some flowers and the service to customer is excellent. Just delighted with the way they involve you in the conversation and help you to get what you are looking for. The delivery changes are high but fine if its only for midnight.
I ordered a Red Velvet Cake from Winni for a special occasion. I ordered the cake in the evening at 4:00 PM. It was delivered by 9:15 PM. The taste of the cake was very good. Allover good service quality by Winni.
Hi Winni, Thanks a lot for your prompt delivery of the gift package. The cake was very tasty; the flowers fresh and the card - just as the image. Quality service at reasonable price. Thanks and keep up the good work!
My wife ordered cake for me on New Year but the cake which you have shown and which you have delivered is totally different.
You guys charged Rs 1900/- for that Worst cake.
I will not recommend this to anyone.
Made a last minute order. Previously ordered cake (chocolate truffle) which was loved by everyone in the family. They said it is the best cake they had in a while. Ordered roses now. Hopefully they ll be delivered on time!
I ordered some flower and cake from winni.The product was delivered on time.The quality of the product is very good... they help me for that to choose the good product... thanks winni team to make my occasion very special... thanks
I ordered some sweets to deliver on holi. But it was not delivered even after 3 days. When I asked to tell me exact date & time, they said it would be delivered tomorrow and if it would not delivered tomorrow, they would reschedule it to some other day. When I asked for refund, they refund the money into their winni wallet. So it is totally fraud. My money is never given me back.
It was delivered exactly at the right time and the cake was awesome I liked the service. Would like to recommend others to go for this bakery service. Thank you so much winni, Hope to order more from you guys again. Great help by Simran!
I love ordering from this website and they are very reliable and friendly, always deliver on time. I am a very satisfied customer. 100% recommend this service. Excellent help by Simran Ma'am... Thank you!
Awesome people and the chat support Shikha is superb... I live in Dubai and always confused that would the service would be fine in the delivery of cake... but Winni is Perfect for delivering cake... Thank you so much... looking forward to ordering many more things in future..
I ordered them for a cake on valentine and they did not fulfilled it.
Now they are not replying on support chat or via email.
If i call them they put me on hold for a hour.
It looks like they are very greedy and somehow want to take money without thinking about they have capacity to fulfill it or not!
So dont order then on any special day because they will not fulfill you order.
I am very pleased with the customer service that I received. Before ordering, I had few questions that were replied to in a timely fashion. After ordering, I had not received the shipment, but when I sent my inquiry, once again it was answered promptly with an explanation for the delay. I also appreciate that an email was sent to confirm the receipt.
I am sincerely saying that we are really happy with your on time service & the quality of cake. I ordered a chocolate fudge cake online for my sister's son at Chennai & it was really a surprise for them. Moreover it was really tasty.
I ordered flowers and cake only cake was delivered. I tried contacting customer care online no one responded. Then I emailed them they said they will look into it and then never got back to me. Very disappointed with the service and customer care team.
Pathetic service...first a fall they don't deliver on time...tried contacting all the customer support no...all are switched off...watsapp no...says right now not available...what I am suppose to do...? How to contact you'll? Or u can't deliver plz refund my money...
Great cakes and cupcakes plus wonderful service! I would recommend Winni's cakes to everyone. The tasting day was smooth and fun with tons of choices. First time customer here but definitely will be back! Simran ma'am is very polite and helpful, quickly assisted me. Thanks, Winni and team!
Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options