• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user priyankad7
Missouri
1 review
3 helpful votes
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May 30th, 2018

Fraud
This company is literally a fraud. I placed an order for a cake and they never delivered it although I made all the payments online. Their customer service is worst especially the girl named Himanshi. I have already filed a consumer complaint against them. They ruined my mom's b'day and now I will show them what a consumer can do. FRAUD, CHEATERS, WORST CUSTOMER CARE.
Don't buy anything.

Thumbnail of user ramandeepk8
Canada
1 review
0 helpful votes
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September 2nd, 2020

I am highly satisfied with the services provided by WINNI. Agent Shilpa is the best and expert in guiding new customers with full patience. I would definitely recommend this website to others.

Thumbnail of user tanavk
India
1 review
0 helpful votes
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April 19th, 2020

I am highly impressed by the services that winni.in provide to their customers. Huge variety of cakes, flowers available for every occasion. Thanks to winni team and Amita for their kind support.

Thumbnail of user gauravs53
India
1 review
0 helpful votes
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December 10th, 2018

The cake was yummy and the delivery was on time. Thanks, Winni for making our day special. The customer service is also awesome. They helped me a lot.

Thumbnail of user chrisv124
Texas
1 review
0 helpful votes
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June 1st, 2018

Immediate response and ready to help. Had a good experience in placing the order. This is my second time using this winni to send gifts to loved ones.

Thumbnail of user anushis
India
1 review
0 helpful votes
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March 15th, 2018

Assistance provided was really helpful, due to some confusion i placed wrong order but it was corrected on time with the online assistance. Very convenient and time saving.

Thumbnail of user nr127
Australia
1 review
1 helpful vote
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October 29th, 2019

Do not waste your time and money by ordering with Winni. You will get better quality and fast response from your near by bakery or other online stores.

Thumbnail of user arnavk
India
1 review
0 helpful votes
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October 22nd, 2018

Good service with excellent support staff... Happy with a very fast and supportive response (thanks to Miss. Manisha Sharma). I am delighted with the overall experience

Thumbnail of user gauravs66
GB
1 review
0 helpful votes
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July 31st, 2019

Thanks to the Kayra the customer executive for helping me with the order and making sure it's delivered on time. Will definitely recommend Winni.

Great work!

Thumbnail of user chetanv9
Kuwait
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

I have ordered first time from for Valentines day, but my experience is totally unsatisfactory as my ordered not delivered yet.
Not to order again from winni.in
Need my full refund

Service
Value
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Quality
Thumbnail of user georgej748
Canada
3 reviews
1 helpful vote
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August 10th, 2022

I ordered a rose pot for my wife's birthday and it was the horrible experience ever.
This was my first order and will be my last.
Not recommended.
Worst service ever.

Service
Value
Shipping
Returns
Quality
Thumbnail of user deepikab8
India
1 review
0 helpful votes
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May 5th, 2019

I lost all hopes to get a cake delivered to such a remote location but then I googled about winni and came out so promising. Good luck winni and the team, you're doing great job guys!

Thumbnail of user ainsleyc10
India
1 review
0 helpful votes
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May 10th, 2022

Order # **************
I had ordered the Peace Lily plant for my mother that was later substituted with a Bamboo plant and when asked for compensation, they offered 5 Dairy milk chocolates bar.
My mother was longing for the Peace lily plant which she did not get. My mother received numerous call from the delivery boy.
The product was delivered in a polythene bag, Chocolates were Rs. 10/- and were melted on arrival and card message was shabbily written and on a piece of paper.
DO NOT ADVERTIZE THE PRODUCT THAT YOU DONT

Service
Value
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Thumbnail of user sanjayd1
New York
1 review
0 helpful votes
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January 13th, 2018

Force to write review, and [products are way expensive. I must suggest don't buy from here.

I had ordered cake and chocolates and flowers from your website.
It was same day delivery.

Thumbnail of user zaheers1
India
1 review
0 helpful votes
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September 24th, 2019

Just wanted to thank you for making an amazing cake for my daughters birthday. It looked and tasted perfect, our guests loved the cake. We'll be visiting you soon for another order.

Thumbnail of user umerg4
India
1 review
0 helpful votes
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February 14th, 2021

Worst service, flowers were not fresh no greeting card abd cake was of 300 Rupees, waste of money 1600 rupees they took. Pathetic service quality is worst

Service
Value
Shipping
Returns
Quality
Thumbnail of user aayushim2
Australia
1 review
0 helpful votes
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October 1st, 2020

I ordered for a cake on 17th sept to be delivered on 1st oct. I was very excited for the cake i chose ( fluttery butterfly). After ordering a cake for 6000/-, silly me wanted to read all the reviews and they were pretty bad!
I got scared whether my cake will be delivered or not.

IT WAS DELIVERED BUT A BIT LATE

Now I don't know whether i should thank them for atleast delivering on the same day ( because the reviews said otherwise) or i should complain because the cake didn't look like the one they showed. Hahaha!

Thumbnail of user sivk1
New York
1 review
0 helpful votes
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February 15th, 2023

Very poor service, very late in delivering orders. Customer service is least bothered and the worst part was they have written bhabi on the cake which I ordered for my wife.

Products used:
Cakes

Service
Value
Shipping
Returns
Quality
Thumbnail of user archanam4
India
1 review
0 helpful votes
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January 11th, 2018

Shalini was of great help. Gave me smart options. Good experience so far! The service was good. Using this first time. If delivery is on time, will continue with Winni always!

Thumbnail of user sunilk94
India
1 review
0 helpful votes
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August 1st, 2020

The updates given to me via chat by Neerja was excellent. I was asking about the delivery time, and Neerja assured that it will be delivered before 7.00 pm today. Thanks

Thumbnail of user dishan
Florida
1 review
0 helpful votes
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July 27th, 2018

Very dissatisfied with their service. Wrong cake delivered, the design did not match to the one given on the website and the name on the cake was also wrong. When asked to replace, their guy came to rewrite on the same cake. My dad's bday cake looked shabby. Very disappointed with their casual attitude and rude behavior. Waste of money. NEVER GOING TO ORDER FROM HERE AGAIN!

Thumbnail of user lucasc102
India
15 reviews
6 helpful votes
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November 4th, 2020

I ordered cake and bouquet from Winni on the Occasion of fathers day. The flowers were fresh and look soo nice.
Taste of cake is also super. We can try for some other occasions also.

Thumbnail of user madhavd2
India
1 review
0 helpful votes
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February 23rd, 2021

Thank you so much Winni for your service. I would recommend Winni for all my friends who want to make their celebrations beautiful. Prompt delivery which i feel is the best in Bangalore. Thank you

Service
Value
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Thumbnail of user mohanm8
India
1 review
0 helpful votes
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September 20th, 2018

Very bad Experience with Winni
They don't provide refund after order cancellation or Support Number not working. All products price double from another website's
Winni make fake reviews

Thumbnail of user smithas4
Nevada
1 review
1 helpful vote
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February 14th, 2020

Guys please dont ever order from these cheaters. I ordered and paid for a cake which looked nothing like what i ordered when it was delivered.It was supposed to be a surprise for my son and turned out to be a disaster.The cake looked like some kid made it and wrote on it.It was nothing like the picture or description. They wouldn't even accept their mistake after sending them pictures of their horrible service! EXTREMELY BAD SERVICE. PLEASE STAY AWAY FROM THEM IF YOU INTEND TO MAKE YOUR SPECIAL ONES DAY SPECIAL.IM ADDING A PICURE OF THEIR SERVICE SO YOU KNOW EXACTLY WHAT IM TALKING OF!

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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