• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user kevr4
India
1 review
0 helpful votes
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February 14th, 2018

The worst company ever! My water delivery guy has better services than this company. The chats don't work, number isn't in use. A company run by $#*!s.

Thumbnail of user jeremym543
Florida
4 reviews
1 helpful vote
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December 22nd, 2019

Site is easy to use. Products are quite decent. Best place to order the surprise gifts to your family friends your crush. Overall good experience. Great Job.

Thumbnail of user arunimar1
India
1 review
0 helpful votes
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April 19th, 2019

The cake was bad and they didn't even write the message I gave them. They wrote something else and then erased it (it was clearly visible that they have tried to erase it)

Thumbnail of user aa277
India
1 review
0 helpful votes
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August 4th, 2019

I was in delima about my delivery date and card to be sent. The online chat member Kayra helped me on all aspects and made it possible to select the desired card! Thanks a Lot!

Thumbnail of user manishk56
India
1 review
0 helpful votes
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April 11th, 2019

Onetime delivery and yummy cake. Better than FnP. The order process was smooth and delivery on schedule. They can however try to reduce the additional price taken for time based delivery.

Thumbnail of user sonus11
India
1 review
0 helpful votes
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January 27th, 2018

This thing helps in all thing where we stuck and answered for every question which is most helpful. Hope service of delivery and all thing also will be good.
Thank You.

Thumbnail of user shitals5
India
1 review
1 helpful vote
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February 13th, 2020

Firstly, once you order- you aint allowed to make any changes. VERY Disappointing.
Secondly, what they showed while ordering and what they delivered- HUGE DIFFERENCE. THEY ARE FOOLING AROUND.
DO NOT ORDER FROM WINNI. THEY WILL SPOIL YOUR SURPRISE AND DAY.

Thumbnail of user dikshar6
India
1 review
0 helpful votes
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April 30th, 2020

Special Thanks to Ms. Malti for suggesting me special birthday cake of unique design. It was really good in taste and packaging was also good. I will recommend you to others

Thumbnail of user ushas5
New York
1 review
0 helpful votes
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May 8th, 2019

M very happy to order here... very nice hospitalty... god bkess niharika... very nice cake n prepration also... its my pleasure to ask my friends also to order at ur place... good work niharika keep it up...

Thumbnail of user madhuj
India
1 review
0 helpful votes
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December 18th, 2018

I was chatting with Sakshi. She's fast at work and helped me when i went wrong. This is the first time i'm using this site and found it well maintained.

Thumbnail of user wernerf3
India
1 review
0 helpful votes
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March 8th, 2018

Have ordered Cake and Roses, Its a Surprise Midnight delivery, But got delivery at 11.30 pm itself, then why do you guys charge extra for Midnight Delivery, Have ordered Red Roses and but got Yellow Roses, Now No response from customer care, Very poor service, At lest respond to customer's questions

Thumbnail of user kalis5
India
1 review
0 helpful votes
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October 13th, 2019

It's an excellent and extremely user friendly service.
Quick and precise in response.
I have used it for various cities like Bangalore and Pune, the delivery is fast and accurate.

Thumbnail of user jaideepg
India
1 review
2 helpful votes
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July 20th, 2020

Winni - a fraud company
Winni is an absolutely fraud company which takes your orders, and then just won't deliver! When I contacted them multiple times they kept saying that the order has been completed! These people are only CHEATING their customers and making money. Just to remind them, my order number is *******3983! I have been cheated multiple times. PLEASE AVOID THEM AT ANY COST!

Thumbnail of user un3
India
1 review
0 helpful votes
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January 2nd, 2019

Ordered a heart shaped black forest cake... but delivered a round black forest cake.
Disappointed
Delivery of the cake was prompt and timely... That can be appreciated.

Thumbnail of user abilashb
India
1 review
0 helpful votes
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January 13th, 2019

Not satisfied with the product and quality. Too over rated for the quality.
Also the message requested was not mentioned on the cake which was disappointing

Thumbnail of user ratnamu
India
1 review
0 helpful votes
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May 6th, 2019

Excellent service by Winni and its team. We liked it this is my second order. First order delivered on the time, what i have raised request it was done. Thank you winni and team

Thumbnail of user varghesel
India
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Thank you for ruining my valentines day celebrations. Trusting your service was the biggest blunder I committed yesterday. Ordered a product at 7:50 am and the promised delivery time was from 8am to 10 pm. The most suppressing fact is that even after 14 hours you dint bother to even update the customer regarding the product delivery.I neither dint receive any response from your so called delivery executive or your customer support team. You have got the worst customer service. Told you to cancel my order today morning around 9:30 am and one of your executive told that she has cancelled it and later while checking the app it shows out for delivery. Called your pathetic and horrible customer service again and now a guy tells that the order can't be cancelled. First update your team about the terms and conditions and ask them to be polite to the customer inspite of your mistake. Horrible, pathetic and terrible service. Will never make a mistake of placing an order with you in future. Is this the way you treat a customer? Shameless guys! Dissatisfied and very disappointed with this! Shame on your team.

Tip for consumers:
Hopeless

Products used:
Cakes, flowers, chocolates

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohanp13
India
1 review
0 helpful votes
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April 29th, 2019

It was one worst moment of my life when I opened the box containing the cake. There was no icing on the cake. I had look like a fool in front of everyone. Feeling screwed by Winni.

Thumbnail of user priyabratp1
India
1 review
0 helpful votes
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February 1st, 2021

I love the cake and also the quality of that product is superb taste is also good and you was delivered on time that's a commendable work done from your side thank you for all the things

Service
Value
Shipping
Returns
Quality
Thumbnail of user bapineedug
India
1 review
0 helpful votes
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July 18th, 2018

Never ever with Winni unless you are having peace in life and not liking it.

I ordered a midnight cake for my wife with extra cost for a heart shaped choc cake. They called up saying heart shape is not available and they will deliver circular shape and will refund the difference. I also asked them to not reveal my name while delivery which is already present as a feature in their delivery.

Then when they deliver, they revel the name and I was embarrassed as I was present during the receiving time. When I ask their Customer care they say that the receiver demanded and refused to take the order. What a cover up.

Then they returned be 100 Rs into Winni wallet. Firstly the difference between the circular and heart shaped was 150, but they say its 100. I even showed them the screen shots after which they just don't respond at all. Secondly why is that they put the money into the wallet? Is it their business tactic so that they don't loose that 100 Rs and also we will place the order again. Looks like their strategy itself was to change the order.

Is their a way I can make a complain in Comsumer count regarding this?

Thumbnail of user mikkid5
India
1 review
0 helpful votes
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April 27th, 2019

Delivery process is very slow totally money waste images are fully different from reality ND don't received full ordered till now bakwas bakwas bakwas

Thumbnail of user ashishp18
India
1 review
0 helpful votes
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January 31st, 2019

Nikita was very supportive and very helpful while giving all answers of my questions, Very good experience with this site. Looking to continue more years. All an over nice experience

Thumbnail of user ravneetk11
India
1 review
0 helpful votes
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January 20th, 2021

I ordered cake for my best friends birthday. The cake was yummy and delicious. We really enjoyed the black forest cake. I will surly order from this outlet in future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user manojm21
India
1 review
1 helpful vote
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April 25th, 2020

Its a best website for ordering cakes and flowers and gifts online. Very nice collection with a reasonable price. They are also very good service provider.

Thumbnail of user deepc7
India
1 review
1 helpful vote
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January 12th, 2021

Thankyou for making his birthday special in this pandemic time. It got delivered in just few hours. The quality was also good. Thanks to Simran ma'am, she is very helpful. Superr happy!

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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