Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.
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Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed
I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.
The worst company ever! My water delivery guy has better services than this company. The chats don't work, number isn't in use. A company run by $#*!s.
Site is easy to use. Products are quite decent. Best place to order the surprise gifts to your family friends your crush. Overall good experience. Great Job.
The cake was bad and they didn't even write the message I gave them. They wrote something else and then erased it (it was clearly visible that they have tried to erase it)
I was in delima about my delivery date and card to be sent. The online chat member Kayra helped me on all aspects and made it possible to select the desired card! Thanks a Lot!
Onetime delivery and yummy cake. Better than FnP. The order process was smooth and delivery on schedule. They can however try to reduce the additional price taken for time based delivery.
This thing helps in all thing where we stuck and answered for every question which is most helpful. Hope service of delivery and all thing also will be good.
Thank You.
Firstly, once you order- you aint allowed to make any changes. VERY Disappointing.
Secondly, what they showed while ordering and what they delivered- HUGE DIFFERENCE. THEY ARE FOOLING AROUND.
DO NOT ORDER FROM WINNI. THEY WILL SPOIL YOUR SURPRISE AND DAY.
Special Thanks to Ms. Malti for suggesting me special birthday cake of unique design. It was really good in taste and packaging was also good. I will recommend you to others
I was chatting with Sakshi. She's fast at work and helped me when i went wrong. This is the first time i'm using this site and found it well maintained.
Have ordered Cake and Roses, Its a Surprise Midnight delivery, But got delivery at 11.30 pm itself, then why do you guys charge extra for Midnight Delivery, Have ordered Red Roses and but got Yellow Roses, Now No response from customer care, Very poor service, At lest respond to customer's questions
It's an excellent and extremely user friendly service.
Quick and precise in response.
I have used it for various cities like Bangalore and Pune, the delivery is fast and accurate.
Winni - a fraud company
Winni is an absolutely fraud company which takes your orders, and then just won't deliver! When I contacted them multiple times they kept saying that the order has been completed! These people are only CHEATING their customers and making money. Just to remind them, my order number is *******3983! I have been cheated multiple times. PLEASE AVOID THEM AT ANY COST!
Ordered a heart shaped black forest cake... but delivered a round black forest cake.
Disappointed
Delivery of the cake was prompt and timely... That can be appreciated.
Not satisfied with the product and quality. Too over rated for the quality.
Also the message requested was not mentioned on the cake which was disappointing
Excellent service by Winni and its team. We liked it this is my second order. First order delivered on the time, what i have raised request it was done. Thank you winni and team
Thank you for ruining my valentines day celebrations. Trusting your service was the biggest blunder I committed yesterday. Ordered a product at 7:50 am and the promised delivery time was from 8am to 10 pm. The most suppressing fact is that even after 14 hours you dint bother to even update the customer regarding the product delivery.I neither dint receive any response from your so called delivery executive or your customer support team. You have got the worst customer service. Told you to cancel my order today morning around 9:30 am and one of your executive told that she has cancelled it and later while checking the app it shows out for delivery. Called your pathetic and horrible customer service again and now a guy tells that the order can't be cancelled. First update your team about the terms and conditions and ask them to be polite to the customer inspite of your mistake. Horrible, pathetic and terrible service. Will never make a mistake of placing an order with you in future. Is this the way you treat a customer? Shameless guys! Dissatisfied and very disappointed with this! Shame on your team.
Tip for consumers:
Hopeless
Products used:
Cakes, flowers, chocolates
It was one worst moment of my life when I opened the box containing the cake. There was no icing on the cake. I had look like a fool in front of everyone. Feeling screwed by Winni.
I love the cake and also the quality of that product is superb taste is also good and you was delivered on time that's a commendable work done from your side thank you for all the things
Never ever with Winni unless you are having peace in life and not liking it.
I ordered a midnight cake for my wife with extra cost for a heart shaped choc cake. They called up saying heart shape is not available and they will deliver circular shape and will refund the difference. I also asked them to not reveal my name while delivery which is already present as a feature in their delivery.
Then when they deliver, they revel the name and I was embarrassed as I was present during the receiving time. When I ask their Customer care they say that the receiver demanded and refused to take the order. What a cover up.
Then they returned be 100 Rs into Winni wallet. Firstly the difference between the circular and heart shaped was 150, but they say its 100. I even showed them the screen shots after which they just don't respond at all. Secondly why is that they put the money into the wallet? Is it their business tactic so that they don't loose that 100 Rs and also we will place the order again. Looks like their strategy itself was to change the order.
Is their a way I can make a complain in Comsumer count regarding this?
Delivery process is very slow totally money waste images are fully different from reality ND don't received full ordered till now bakwas bakwas bakwas
Nikita was very supportive and very helpful while giving all answers of my questions, Very good experience with this site. Looking to continue more years. All an over nice experience
I ordered cake for my best friends birthday. The cake was yummy and delicious. We really enjoyed the black forest cake. I will surly order from this outlet in future.
Its a best website for ordering cakes and flowers and gifts online. Very nice collection with a reasonable price. They are also very good service provider.
Thankyou for making his birthday special in this pandemic time. It got delivered in just few hours. The quality was also good. Thanks to Simran ma'am, she is very helpful. Superr happy!
Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options