Winni

If you are celebrating anything then DO NOT ORDER from winni. I am sure your celebration will be spoiled by them. They can't deliver it in the day you are celebrating. No phone number is accessible to know the status. At last they lied that the deliver team called us before delivery but when we talked to the main vendor they said they didn't called that day. Even they mentioned winni that they will not be able to fulfill the order from their end. Waste of money, effort and most importantly spoils your expectations.

I placed an order for birthday cake on Nov 16 for my son's birthday. Order no: ************** Amount: 1010. They said they will deliver between 7-9 pm. We waited until 11.30 but it was not delivered. Around midnight they updated in their website saying they delivered. I tried to contact their customer care through chat but they made me to wait for 30 mins and then asked me to contact through mobile. And their customer care number is not working. After reading reviews online, I noticed that this has been their pattern and they are looting our money in the name of service. Please don't choose this website.

Greetings Dear Winni Team, It was the first time I used your service and I'm perfectly satisfied with it. I would wish to thank all of you for helping in making my day special. Delivery was little late, but it's not your fault, I'm privileged that you delivered the order on the same day in the crucial circumstances of section-144 happening in Bangalore. As well, your CSR is very cooperative, polite and humble. The Chocolate Truffle cake(9/10) was heavenly delicious and the flowers(10/10) were beautiful and very fresh. I'm glad I choose Winni over the others. Looking forward to use your service again in the future.

It was the first last and worst experience with winni…. I won't ask anybody to order flowers…. They took 1500 rs and the result was so embarrassing…30 flowers on the thermocol sheet…please never go for it…i don't even want to give 1 star rating also. Flowers were not fresh... thermocol sheet was so bad... below are the details:
We have received your order ************** amounting to Rs. 1499 and it is being processed. Do check your email for additional details. Thank You!

I was searching for a midnight delivery site of bouquet for Bangalore city and trust me guys I compared almost all the websites for the same delivery and came to the conclusion that Winni website id giving at the BEST price. So I made up my mind to order from here only. But I got a little late and website was not showing me the same day delivery date.

But their customer support person was so helpful he made me delivery possible and helped me a lot with his directions. I really appreciate that. I ordered Radiant Wishes A basket of 10 Red and 10 White Roses but I was worried about the quality of flowers, will they look good or not. But when my friend sent me the photograph of that bouquet, I could not stop myself from writing this review.

It was as good as I could have expected. Delivery was around 11.30 p. M as it was a midnight request. Everything for me turned out to b best.The photograph is attached. Thank You winni :)

I don't recommend anybody to use your services.On the eve of my birthday, I have received a cake and I was shocked to see that the cake which delivers to me is really a third quality/ spoiled one. It ruins my day and the person who sent me feels ashamed.it is only fault of your services. Cake is already cutting prior to and in dual fainted colour. Really Disgusting! Pics are attached herewith and u all can easily see that what type of services Winni is giving with regard to quality.

Was getting confused but online support helped me a lot. Will gonna order it from here now onwards. Will recommend to other too to order it from here plus value for money as well. Thanks you Winni keep up the good work & thanks for making smile several people out there

I was searching for a midnight delivery site of bouquet for Bangalore city and trust me guys I compared almost all the websites. This is a very nice experience i suggest everyone please order from winni.in

Past 4 years I am continually using the Winni services. I had a great experience with Winni service because is one of the best Company which deliver the gifts at my home address in a short period of time. Whenever I require to deliver cake and flowers to my relative, friend and family, I never check multiple websites I directly place the order without any misgiving. I hope so, Winni will never disappoint me.

Winni was not able to deliver the order ontime or on that date. They cannot refund because they do not have an option to cancel the order. Why do I need an order for future date with this kind of service. The contact person said they have a no cancellation policy but it was not in terms and conditions.

Poor Poor customer service and extremely disappointed in way they approached me after they failed the promise. I never wrote a bad review for any website or any business and this is the first because I'm that frustrated.

Worst Experience ever. Do not order from here. They ask for money before delivery, do not deliver and then ask for redeliver charges. Who can trust to pay again for redeliver charge?

No refund, they said they will mark order as complete. And then they disabled chat on website.

Ours is a own building in the center of the town. They said they were unable to reach.

I wish them to eat our cake on our parents birthday. We celebrated without the cake. Thanks.

I have ordered for Death by chocolate Cake they have given some ordinary cake... And when I told them to return my money... They are giving another cake in midnight after the Birthday celebration is over... Really your cheating customer

I ordered a mango cake. The picture on their site appeared appealing.
The cake delivered is Completely different design to the one on their site, very rushed and poor job on the design.
Upon complaining i was told i did not complain on time within 6-7 hours as per policy.
Avoid this company that does not understand their customer needs and poor quality control

I attach photos of cake delivered and cake from their site. You can decide yourself which is which!

Great company. Choc truffle cake delivered was excellent. Could taste the freshness. At the same time assistance given by customer care was great. They gave timely and correct updates. Definitely recommended.

I usually don't review but this one I need to. Don't bother ordering from Winni. They have pathetic service and quality of the products are even worst. Ordered flower bouquet a day before for my mom on Mother's day. The flowers were withered. And they delivered it in the evening even when it was promised it will be in the morning itself.

This is very good website for any occasion to send & share your emotional feelings
With your friends and relatives. I am really happy about the customer service. I wish You to continue the best service to customers all the time. I strongly recommended for everyone. My small suggestion in future please update your website & Add more pictures
With more gift packages.

Thanks
Basha
My Order Ref: *******9748

I ordered plain chocolate cake which was rupees 499 (look like rupees 250-300, quality was horrible), 199 rupees Cadbury celebration pack and 99 rupees greeting card. They delivered only cake (worst quality), and 99 rupees Cadbury Celebration (tampered one) instead of 199 rupees pack. Never delivered greetings card till date. Shameless staff. All are fraudsters. Never buy anything from them. If you are ready to buy something then you are responsible for your own loss. They even don't take any responsibility.

This is the first time i used winni.in and i must admit that it's a very professional service, i really liked their website and catalog a lot, the customer support executive Ms. Trisha was very nice and patient in helping me to find and place my order, kudos to the team really like your support guys keep it up, the order delivered on same day as expected and the price are very reasonable.

Very unhappy as this is totally cheating. When the order and payment was made for plum cake a plum cake should have been sent... not a fruit cake. Never going to place orders to you not recommend anybody. Moreover, I have mentioned at every social platform that you are fraudsters.

I already sent you mail regarding feedback... and call too. Bt nobody is response me yet.
As per my ordered you didn't send me heart shape cake and deducted 100-150/- for heart shape... you just send round one... so i am very disappointed you have to fulfilled customers requirement as we pay for it... bouquet was not so standard.it looks like homemade... you have charge me 350 for that... in future i am not going to order from winni...

Please dont fall in trap of this vendor they have worst service and customer care is total trash. You will regret after placing order with this vendor which is winni. I am regretting and trying to get some help since morning and if they fails to deliver your order your money is gone it will not be refunded.

They are pure fraud seller middlemans whatever they are but trust me you will regret like I am regretting right now.

Worst company ever. They spoiled my V day. Had ordered a cake and paid also a day in advance expecting early delivery on 14th Feb. My big mistake was selecting Winni over Ferns n Petals. Since yesterday Afternoon onwards, i tried calling them 100 times, number is always busy, written many emails but received no response. No one from the customer care bothers to call the customers. Hence if you do not want to spoil your Special Day then please DO NOT order from Winni. What is the point in ordering for Special day when the delivery is not made on the Special Day. They really need to improve their services and treat their customers as "KING" if they want to survive and sustain.

I do not write any review but this is the worst experience I have. I have ordered cake for my mother in India and it suppose to delivered on Mother's day. My mom did not receive anything but I got the delivered confirmation email. You can't able to reach on the phone listed on their website and the email replay is a robo one. This is not about the money but playing their customer's emotions. I would stay away from this website.
Order Id:
#*******037
[Status: Completed]