• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 116th among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
300
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user mohans27
India
1 review
2 helpful votes
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April 20th, 2020

I order some cake and flower in my beautiful wife birthday. Winni deliver the very good cake and fresh flower my wife is impressed thanks so much winni... and miss anju help me for that. Thanks anju i appreciate you... thanks so much

Thumbnail of user balrams1
India
1 review
0 helpful votes
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June 23rd, 2018

The way it was organized by the Online Cake Delivery at midnight it awesome, it was the first time. After a long moment, I had arranged such a surprise for my husbands on our second anniversary. Thanks a ton to them for providing awesome cake...
Thanks to suhani

Thumbnail of user brajeshj2
Afghanistan
1 review
0 helpful votes
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January 6th, 2020

Anju was very helpful and listened to my queries very patiently and helped me in all aspects and answered my questions so that i could make the right choice for ordering the cake on the special birthday ocassion

Thumbnail of user guriyar
India
1 review
1 helpful vote
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October 9th, 2019

I had first time ordered from the winni yesterday midnight but it was very worst service cake was smally & the flower was dry order received at before 11pm I had paid extra & I called customer care many time nobody responding our call. I never choose winni again.

Thumbnail of user soundaryas
India
1 review
2 helpful votes
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July 28th, 2020

I have placed my order for wrong date, so made a chat with customer care help and the chat was immediately replied with a person named meenakshi. She asked my order id and changed the date for the order.

Thanks to meenakshi

Thumbnail of user chinnak1
India
1 review
0 helpful votes
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August 29th, 2018

I had a Very Bad experience with Winni.

I have ordered a flower bokeh with Red roses to one of my dear ones. They have charged me Rs 600.
But, they have delivered plastic flower bokey with some other flowers. Which cost Rs. 100.

This is very discasting. When I called their customer care and asked about this. But no action taken. No respect about the customers.
Do not go with this. Do not trust them

Thumbnail of user dmitriyo1
RU
11 reviews
13 helpful votes
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December 2nd, 2021

One month ago I had a birthday. It wasn't just a birthday it was a real anniversary. So I have decided to make it unforgettable. I invited plenty of my friends, my family and I ordered a big table in the most prestigious restaurant in my town. I understood that there is no good anniversaries without good cake. I started to search in the internet for companies which can help me to create a cake by my order. I found this one and explained them in details what I wanted. The cake was awesome and very delicious. I regret that I have eaten it, because it was so beatiful. Im' really thankful to this company.

Thumbnail of user parameshwarh
India
1 review
0 helpful votes
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November 22nd, 2018

I had ordered the cake with wrong date of delivery. I had contacted the customer care assistant for change of date of delivery. The responded very quickly and Ms Nandini helped me to resolve the issue. Thanks for your support.

Thumbnail of user loganathanv
Canada
1 review
0 helpful votes
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September 24th, 2021

Horrible service. They will never deliver what u order for and the way the deliver it is even worse. Quality………. Never expect that from winni………and there customer service is way too horrible and they are never friendly. I ordered for laughing Buddha and a bonsai tree as a gift for my friends house warming. Instead they delivered some chinese doll and the bonsai tree was lifeless and leaf less. When i asked them they say that the chinese doll is same as laughing Buddha. Thye are nothing than online robbers…………. Plzzzzzzzzz don not waste your money……. There are lot of other providers who value their customers. STAY AWAY FROM WINNI………. Horrible service.

Tip for consumers:
STAY AWAY FROM THEM. UNLESS U WANT TO WASTE YOUR MONEY AND PATHETIC CUSTOMER SERVICE.

Products used:
laughing budhha and bonsai plant

Service
Value
Shipping
Returns
Quality
Thumbnail of user sreeharir
India
1 review
1 helpful vote
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March 17th, 2019

U don't deserve even 1 rating. Ther's no responsibility in your service.the order has not delivered on time. Even the Wiini people cant reach the vendor and there is no tracking. I didn't under stand that why it is showing it will be delivered between 10-2 almost four hours we need to wait for the order.It should in range of one hour. I have waited for almost 4 hours and the cake was delivered at 2:30. I have to make multiple remainders to winni team that i didn't get my order. I just asked the vendor name so that i will go inpeson pick the order but they dont have vendor details.It was an important day in my life ruined by winni. I will never order through winni.The customer care people not polite and they are saying that it is just delayed by 30 minutes. From morning i am waiting for cake and all the guests are waiting at the party for cake and everyone got diappointed and has left the party.

Thumbnail of user nidhin2
India
1 review
0 helpful votes
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July 6th, 2018

Was confused whether the surprise b'day cake would be delivered at the desired address and at the desired time. Neha was a great help. Cleared all my doubts and the cake was delivered even before the expected time.

Thumbnail of user amitac2
Canada
1 review
1 helpful vote
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December 23rd, 2020

NOT RECOMMENDED!
This was a special occasion for me because it was my fiancé's birthday.
I decided to order cake n flowers online. You can check the picture attached. The cakes are not at all alike. I'm regretting that i have wasted like 1800 INR.
Please don't order anything from here.
NOT RECOMMENDED.

Thumbnail of user soundaryav
India
1 review
0 helpful votes
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January 17th, 2019

Waste service spoil the day specially customer service good for nothing horrible cheaters doesnt even respond and not at all on time i order cake on 17 delivered on 18. And not a proper response from the customer team even not have brain to respondd properly

Thumbnail of user grishmap2
India
1 review
0 helpful votes
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September 26th, 2019

I recently ordered a bday cake online from Winni and i am extremely happy with my purchasing experience. When i started entering details, i recieved a call from winni and they shared an instant discount code which reduced to cost by 50Rs. There was no follow up required for delivery and the cake tasted yummy and the texture was soft and smooth. I am very happy with them. They are prompt, trust worthy and reliable.

Thumbnail of user rahuls199
India
1 review
0 helpful votes
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October 7th, 2019

Good services... the flower are very good and natural flower... cake quality are very good and also taste are very good... Excellent serves from winni... my order is delivered in the time... thanks alot to winni.

Thumbnail of user shwetas21
India
1 review
3 helpful votes
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February 12th, 2019

Order number *******4331 - extremely disappointed

Have ordered cake from Wini. But to my surprise when the cake came and we tried to cut it we just couldn't put the candles in it since the top sheet was made of plastic... and we couldn't even cut that plastic which regular knife. I am extremely disappointed... cake was tasteless no one ate it. Most useless... spoiled my entire party... after which i gave that cake to my house made she and her kids have eaten that cake and they are in hospital now due to excessive food poising...
After three days without my consent another cake was delivered I wrote several mails and I made several calls that I have not asked for this cake and it is of no use to me but no response from the customer care. I have never come across such pathetic customer care. They don't give a damn to customers mails and calls... must useless website to order anything from

Thumbnail of user vikasha1
India
1 review
0 helpful votes
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March 29th, 2019

Best company for online cake delivery very good company for online cake and bouquet delivery we can deliver cake and bouquet without any hesitation good quality of cake and flowers are so fresh highly recommended for cake and bouquet delivery we have placed for many times everytime we got fresh n fresh every thing winni delivery partner behivour is very supportive and very soft

Thumbnail of user vams
Uzbekistan
1 review
0 helpful votes
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May 26th, 2019

Good service good cake flower other product and properly delivered and timely delivered. The company is very good product delivered Very good so I will suggest to all my friends winni thank you for winni team thank you again great comapny thank you.

Thumbnail of user sravss1
Australia
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

They charge for premium quality range cakes and deliver the cheap one's. I paid 1400rs for 1/2kg cake, what they delivered is of cheap quality and is damaged and delivered very late. I hate it. God knows what kind of design was on that on cake.

They provide a contact number for any queries while confirming the order and it never worked and their live chat is one of the waste option it couldn't fetch the details of my order status.

You had to mail them to know the status.

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonuk17
Brazil
1 review
0 helpful votes
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May 22nd, 2019

I highly recommend winni mainly for those who live overseas as I am in Melbourne and I ordered cake and othet stuff for my dad's b'day, the assistance provided by shalini was very helpful and the dad liked the surprise which was awesome. Cheers! Winni

Thumbnail of user nehasdsharma89
India
1 review
0 helpful votes
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April 27th, 2023

Waste of money on the name of winni so called brand
They delivered local bakery cakes cost 2 to 300 by cahrged almost 650
Cake's base as well icing is very local
I wasted my money; 650 which could cost me in local bakeries 300
Gave 1 * because 0 is not available

Tip for consumers:
please pay back if possible wasted my money

Products used:
cake

Thumbnail of user maheshp33
India
1 review
1 helpful vote
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December 16th, 2020

Wonderful experience. One of the best online gifting services I've come across. They do timely delivery, Will highly recommend it. Customer service is very helpful. Appreciate Simran for support. Thank you Winni.

Thumbnail of user swatia16
India
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

They trick you by taking money in the name of flowers/gifts and do not provide the same. No one responds well on their customer support also. My strong advise:- Avoid them.

Tip for consumers:
They did not deliver and no refunds and no body responds on their support. My worst experience in online delivery.

Products used:
We ordered flowers on Valentines day

Service
Value
Shipping
Returns
Quality
Thumbnail of user rajr59
India
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

False promises on delivery dates, they dont stick to same day deliveries. DONT believe these guys.
Phone calls busy (tried 40 times) and no customer support. RIP OFF!

Service
Value
Shipping
Thumbnail of user kammyg1
India
1 review
1 helpful vote
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April 25th, 2019

The cake item which actually presents on website and item delivered is totally different, very bad experience, will not recommend anybody to order from your site

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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