• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user arshit
India
1 review
0 helpful votes
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May 21st, 2019

Very nice service. Keep it up. It is helpful in this fast world with great facility beating the traffic and hectic schedule of everyoneand delivering things in just no time.

Thumbnail of user lalitk19
India
1 review
0 helpful votes
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July 10th, 2019

I have ordered cake and flowers twice from Winni. And I'm very satisfied with their service. I'm going to order more.
Thanks Ankita for helped me out of my query.

Thumbnail of user akshayd5
California
1 review
0 helpful votes
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September 24th, 2019

Great app. Product was same displayed. Order delivered within the time limit. I would recommend it over other gift delivery apps which I have used. Thank Shivani for the help

Thumbnail of user avinashy2
India
1 review
0 helpful votes
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September 20th, 2018

Delivered on time.and thank you to all staff. I did chatting with Himanshi She was very gentle and humble through out the conversation and helped me in making my order. Thanks to her and Winni team.

Thumbnail of user akmm
India
1 review
0 helpful votes
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December 16th, 2020

Excellent delivery, fresh flowers as well as the packing was just amazing. Customer service chat is great, appreciate to Simran who quickly assisted me. Highly recommend to all :)

Thumbnail of user parthir1
California
1 review
0 helpful votes
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July 28th, 2020

The online portal was very impressive and the support chat available to help out any questions is added positive for this company. Meenakshi helped us with the order details.

Thumbnail of user smritiv
India
1 review
0 helpful votes
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January 4th, 2019

Quality of the cake which I ordered was very good but I feel the prices are little higher. Overall nice experience. I have been a regular customer with winni.

Thumbnail of user kavyag7
India
1 review
1 helpful vote
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February 14th, 2020

Do not trust this fake website and never ever pay before you receive your product. The biggest fraud in the market.

Fraud company took my money and delivered nothing

Thumbnail of user rohits108
India
1 review
0 helpful votes
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May 5th, 2019

Whatever i m booked u send me the completly different design which is apprpx 450 cost only and i was booked high cost cake. Please dont do again with anyone else for build in market.

Thumbnail of user shubhamr11
India
1 review
1 helpful vote
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August 18th, 2020

I had an issue with my order and she helped me out. She was calm and waited dor what i had to say and then replied. Great job to the HR team for recruiting such staff.

Thumbnail of user rajeswarik
India
1 review
0 helpful votes
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October 17th, 2018

Customer Care supporter Manisha helped me all queries in a pleasant way and I was also glad with their service. Overall very happy and satisfied with Winni :)

Thumbnail of user julias194
Illinois
1 review
1 helpful vote
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March 14th, 2019

Amazing service Winni.

Had a chat with Niharika. She is an amazing support to your customers. Provides a great help from choosing cakes and assists you really well.

Thumbnail of user khushboov1
India
1 review
0 helpful votes
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September 13th, 2019

I wud recommend winni to all u ppl out there as there team provides best services... fast n on time delivery... its worth trusting them in today's time...

Thumbnail of user sabrinar209
New Zealand
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Be careful guys.
Ordered chocolate truffle and a wrong cheap cake with a wrong slip was delivered for my mum's birthday. Not even sure who Kishan Agarwal is.

Service
Value
Shipping
Quality
Thumbnail of user rajak43
India
1 review
0 helpful votes
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November 10th, 2020

There was a typo in personal message and sender name... I reached out to the customer support team. One person named Shivani has done a prompt response within 1-2 mins. Very good customer support!

Thumbnail of user aliceh416
Massachusetts
4 reviews
0 helpful votes
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January 21st, 2022

I ordered a gift set from this site! It includes chocolate and flowers. Everything is beautifully decorated, the flowers are fresh and long standing! In a word, I managed to please my mother!

Service
Value
Quality
Thumbnail of user manishk46
India
1 review
0 helpful votes
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January 12th, 2019

Good service, On time delivery, good staff nice behaviour, doing good business by spreading love and joy in people.
More valuable when you connect two people by emotions, this is the great thing.

Thumbnail of user mvkn
India
1 review
0 helpful votes
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January 7th, 2019

Excellent service and delivered with in the time, quality of the cake is awesome. Very tasty. I used this app first time but easily guided what item will order with images and cost

Thumbnail of user arunm15
India
1 review
0 helpful votes
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April 30th, 2019

The cake was supposed to be delivered between 11.30PM-12.00AM. And delivered it at 10.50PM and all the surprise plans were flop. Also Uunnecessarily wasted 250rs for midnight delivery. I should have ordered from a regular shop who will deliver before 11PM. Highly UNSATISFIED!

Thumbnail of user thakura1
India
1 review
0 helpful votes
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May 31st, 2019

It was good experience from winni i am old customer i had ordered many times but i did not see this types of services so i would request everyone please order from winni.in

Thumbnail of user pcc4
India
1 review
0 helpful votes
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April 28th, 2019

The services i have received from winni is very great. The customer support was also awesome. In other hand delivery was as per my requested time slot so hoping the same in future

Thumbnail of user rishabha5
India
1 review
1 helpful vote
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February 15th, 2020

I had ordered flowers for Valentines day and even paid the heavy same day delivery charges and its been 2 days and I'm not getting any help from the customer care as well.

Thumbnail of user vijays108
India
1 review
0 helpful votes
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May 9th, 2021
Verified purchase

I jad ordered a mothers day cake for mom. Suddenly after 4 hours they realized that they cant deliver and ruined my day. Also they charge delivery charges additionally.
Imaginr. 0 star rating

Thumbnail of user vikramt10
New Zealand
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

I ordered rakhi with chocolate and they delivered expired chocolate. Called help line and email them but they don't care about customers telly callers was don't know how to talk with customer

Thumbnail of user tharinis
India
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Im a regular customer of winni. But im never going to order again or never refer to any one. I ordered a cake for my hubby bday with the delivry time 7 to 9 am. I paid extra delivery charges for this to deliver at particular time. But they deliver at 10.30am, due to this my hubby got delayed to office. My previous order midnight delivery also they deliver at wrong time. Cake desing and letter formate also worst. Worst service.

Tip for consumers:
Dont order at winni

Products used:
Im a regular customer of winni. But im never going to order again or never refer to any one. I ordered a cake for my hubby bday with the delivry time 7 to 9 am. I paid extra delivery charges for this to deliver at particular time. But they deliver at 10.30am, due to this my hubby got delayed to office. My previous order midnight delivery also they deliver at wrong time. Cake desing and letter formate also worst. Worst service.

Service
Value
Shipping
Returns
Quality

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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