• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user saranrajr
Saudi Arabia
1 review
0 helpful votes
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January 23rd, 2019

She is really good. She is helped me to select Fantastic gifts for my Wife. Thank you so much my dear Shakshi. From today onwards i will choose this website to buy gifts also i will suggest my friends to Visit this Website.

Thumbnail of user sunilc13
Florida
1 review
0 helpful votes
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June 11th, 2019

I have ordered cake and asked standard delivery, but just for confirmation I asked for time of delivery and Ankita on the other hand helped me and assured that it will be delivered after 8PM only. I'm glad to get such prompt response on Live support in Winni.
Though price is bit higher still I would like to rate 5 star.

Thumbnail of user rahulv23
India
1 review
0 helpful votes
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October 7th, 2019

The experience was great chatting to the Customer care executive, Ms Angelina Fernandes she was very prompt & of great help.The over all experience was superb. I would recommend Winni to all my friends.

Thumbnail of user rachitaj1
India
1 review
0 helpful votes
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December 15th, 2021
Verified purchase

This is so ridiculous the image shown is totally different from the one they delived.The box was so small and even the cake was broken. I am feelinng so embarrassed that i preferred this platform to order. Worst experience will make sure never to visit back.So disappointing. Best in ruining someones special day

Thumbnail of user kohliv
India
1 review
0 helpful votes
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January 15th, 2018

Excellent service and fresh and good quality product on on time time without any suffering because all the customers team of Winni give me full support like how to place order and how to use Winni wallet in future and full support in selection of products in economic price we love that

Thumbnail of user arunv19
India
1 review
0 helpful votes
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December 15th, 2020

Very nice service provided by simran ma'am, Very Polite and updated my concern properly, would recommend winni to all. Simran ma'am is very helpful, I like her response over my problem. Thanks for helping :)

Thumbnail of user parkashc1
France
1 review
0 helpful votes
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June 4th, 2019

I had the pleasure of discovering your business and I have found the perfect place to surprise my near and dear ones i have ordered many times which was a good experience customer support is also good especially Nikita is good is doing a good job thanks team

Thumbnail of user arthurt56
Arizona
2 reviews
1 helpful vote
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October 15th, 2019

Customer support is very prompt and helpful. Really nice service provided by the customer support and was really helpful and they helped me to get my order safe and on time. I would recommend this to everyone. Overall great experience...

Thumbnail of user silverr
Washington
1 review
0 helpful votes
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July 7th, 2017

Excellent service. Had entered the date of delivery incorrectly. The staff went above and beyond to help us send the cake on the correct day of delivery, a day later. Great service. Quality of cake was also good.

Thumbnail of user shibup2
India
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

I had order Some items vide order #*******618 on yesterday. The had taken INR 100 for express delivery charges and since yesterday their site showing the items are out of delivery. And it has yet delivered. The customer service number is false always it shows busy. I have made 100 calls. The ruined me

Thumbnail of user narayanank
India
1 review
0 helpful votes
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December 31st, 2018

Inspire of paying so much for the delivery the cake was not delivered in time. This spoiled entire momentum. I never had such a bad experience with any of the service providers till date. Worest experience in my life. You should pay me back the entire amount I paid for the cake and delivery

Thumbnail of user shreyaj4
India
1 review
0 helpful votes
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January 20th, 2021

Good taste and hygiene products. I'll keep ordering from Winni. Very nice service provided by Vishal awesome experience thank you Winni, Vishal is so supportive thanks for helping! Used Winni for the first time and I'm totally satisfied with the service they provided :)

Service
Value
Shipping
Quality
Thumbnail of user nitinb8
Uzbekistan
1 review
0 helpful votes
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June 8th, 2019

I had a query regarding delivery of cake at a desired time, and it was answered quite promptly by the support center. I find the services provided to be good and efficient. The online service is also quite good. Additionally the support center is quite positive and provides good services.

Thumbnail of user athulyas
India
1 review
0 helpful votes
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May 21st, 2018

I had a very bad exp.
I had a very bad exp.
I had ordered flowers for my mom's birthday. They sent me an SMS saying the flowers were delivered, but When i checked it was not.
The customer care told me that the delivery boy had entered that by mistake and assured me that my order would be delivered.

My order was not delivered, and they ruined my surprise for my mother.

On top of it, all my calls, emails, messages to them went unanswered.

I still have not got my money back

Thumbnail of user nileshj4
India
1 review
1 helpful vote
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February 7th, 2020

Worst website. I placed the order but they not the delivered. Then I call to the coustmer care for refund my money. They said there is no any refundable system. So I request to all of you don't place order anything in this website

Thumbnail of user lensond
Kazakhstan
1 review
0 helpful votes
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March 4th, 2019

Delivered on time, but had issues with the quality of cake delivered but customer service agent assisted on time and replaced the cake. I appreciate it. Suggest to have QC to ensure about the quality before delivery.

Thumbnail of user rohits97
India
1 review
0 helpful votes
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January 5th, 2019

My first experience is very bad I hope my first or last purchase with this side. I'll give you 1 star I could wish there is 0 you have deserves 0 star. I got wrong ordered but no one take any pain to resolve my complaint so I suggested to other plz don't purchase any of product with this site.

Thumbnail of user chocolateb1
India
1 review
3 helpful votes
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June 14th, 2019

I just wanted to say WINNI is amazing honestly, i am in a different continent and winni has connected me and my friends and family so well. I just order and it delivers perfectly and accepts payment. Also customer service is very good and helpful. Also Niharika really helped me out.
Thanks Winni.
Keep up the amazing work!

Thumbnail of user chandans13
Singapore
1 review
0 helpful votes
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July 4th, 2018

This is my 5th time in Winni, every time i am very pleased with the service, their customer service is top notch. Thanks Shalini for helping out to deliver the cake on time. Will order again for the next occasion :)

Thumbnail of user parass3
India
1 review
0 helpful votes
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June 26th, 2018

I ordered a dark chocolate cake which was really delicious and i am really thankful to the team for making my bro"s birthday so wonderful. All the guests and friends of my brother was really pleased. We were surprised about the delivery too which was on the exact time. The quality of the cake was unbeatable, the dark chocolate between the cake was too yummy.

Thumbnail of user aejazkhanp
Saudi Arabia
2 reviews
2 helpful votes
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July 19th, 2020

Very unhygienic cake. Also test was awful. Also they didn't take measure for COVID 19. The delivery boy didn't use neither globes not mask.

Also the CS staff named "LAVANYA" was so rude while I make complain about this. Disconnected chat & CS phone numbers are not working at all.

Also they provided next day delivery while birthday was yesterday. Even after they charged expressed delivery charges.

Thumbnail of user prashantr15
India
3 reviews
0 helpful votes
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March 6th, 2021

Ordered a cake after confirmation with winni team. But got fooled they delivered totally wrong product and that was surprised for someone on his birthday after complaint they just telling that is right product like we never seen that and arguing. First they fooled to customer and and later arguing.

Product was ferorro rochor chocolate cake but they just delivered only chocolate cake.
They destroy celebration and later once you complaint need to listen like fooled bcs once you paid they doesn't care anymore.

Disgusting service
Worst winni team

Tip for consumers:
doesn't use winni.in service better use local cake bakery shop you'll get full value.

Products used:
food

Thumbnail of user sunill5
India
1 review
4 helpful votes
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December 29th, 2020

Winni is one of the best online, flowers and cakes delivery in Indian market. Very user friendly, Easy to navigate, Instant tracking, Wide products combination available for selection, Fast delivery, User friendly customer care service, Excellent help by Simran ma'am and very fresh products. Highly recommended if you are willing to send gifts anywhere in India.

Thumbnail of user mahendrab2
India
1 review
0 helpful votes
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April 27th, 2019

Full credits for delivery on specified time. However, highly disappointed by the quality and standards of the Bouquet ordered. It was different from the one ordered. Also, the standards of the bouquet and the Message were below the mark for the payment charges taken.

Thumbnail of user pradapp
North Carolina
1 review
0 helpful votes
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August 13th, 2018

I ordered Chocolate cake and delivered butterscotch cake, and they asked me to share photo after sharing the photo they saying the cake was half eat, it was just cut in the cake. The customer support is worst

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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