• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

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Positive reviews (last 12 months): 0%
Positive
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Neutral
1
Negative
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user anupd3
India
1 review
1 helpful vote
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February 14th, 2020

Winni.in having worst services... after submitting the order and making payment. They didnot respond over the call neither they reply to chat and emails... its worst service given by winni.in. My order also not delivered till now. I think this is fake website and fraudulently they collect the payments and sit keep quite. Guys donot place any order to them.

Thumbnail of user seemar7
India
1 review
0 helpful votes
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December 29th, 2018

I was searching for cake and flowers delivery service in Bangalore. I read good reviews about winning and also rates were reasonable as compared to the other side. I ordered a cake and flowers. Cake was very delicious and flowers was also fresh

Thumbnail of user sonalt1
Florida
1 review
0 helpful votes
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June 9th, 2019

I have order 1 kg birthday cake. And winni provide me on time delivery and many more offer provide. Very good support team and quality and many more cake options and choice are available Very good quality and service provide thanks winni I have order 1 kg birthday cake. And winni provide me on time delivery and many more offer provide. Very good support team and quality and many more cake options and choice are available Very good quality and service provide thanks winni

Thumbnail of user deepakr19
Florida
1 review
0 helpful votes
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June 5th, 2019

Since I ordered it bit late, there was no option at site to get it delivered on same day, but the support person(Parul) was very helpful in ensuring that the cake is delivered as on same day, by manually updating the order. Overall experience is good...

Thumbnail of user venkateswarar1
India
1 review
0 helpful votes
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February 15th, 2018

My order # *******7698 is a heart shaped butterscotch cake with a message on it. We received a round chocolate cake plain cake without a message and top portion damaged. When we enquired the delivery boy we were asked to wait wait without using untill we get a call from the supplier. We tried calling customer care and no one answered the call. We dropped a mail and it went unanswered. The delivery was at 7pm in the night even after collecting 200 extra bucks and we were not left with any options to celebrate the occasion. Please stay away from this site and save ur pockets.

Thumbnail of user nilufern
India
1 review
1 helpful vote
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February 19th, 2020

I ordered my friend a cake for her birthday with her photo on it.Not only was the cake delivered in great time but it also tasted and looked amazing! The cake was perfectly intact and The live support was especially helpful in preponing the order by a day and there was no hassle at all. Thank you Winni.in for making my friends bday so great! 6 stars to them!

Thumbnail of user seemag4
Canada
1 review
0 helpful votes
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May 24th, 2019

I am going to love this shirt

I am going to love this shirt! It's super thin, but the top is not see through. The only part that is a little see through is the very bottom white part, but not enough for me to have to wear a tank top under it I plan on buying more short sleeve and long sleeve options! I bought an xxl, and it is the perfect fit on me. I'm 180 lbs and 5'3

Thumbnail of user kalyanik1
India
1 review
0 helpful votes
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January 10th, 2019

Neither the cake nor the delivery was good. Fruit cake just had grapes on it and there was not even a happy bday message on the cake, it was just blank. Very very disappointed. Not at all worth the money

Thumbnail of user rajputa
France
1 review
0 helpful votes
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June 3rd, 2019

It was a good experience from winni i am old customer i had ordered many times yesterday night i have ordered again & it was reached on time. The customer care support is also good i have updated the message on cake & eggless cake also one of executive named Nikita help out regarding my query thanks for the quick service

Thumbnail of user venkatesanv
India
1 review
0 helpful votes
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April 24th, 2019

Please don't order here. Very very worst timing keep up. They cost for midnight but they will deliver in time. U will feel ashamed with ur loved ones. If u order here. Pls pls pls don't order in this. Friends..

Thumbnail of user connectwith.ashishjain
India
1 review
0 helpful votes
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May 10th, 2023

I ordered first time from Winni and i am very very dissatisfied from the item received and also the behaviour of customer care.

I ordered item named "My Beautiful Mother Oil Painting Art" from winni. But i got soft copy only while i order for photo frame.

The "soft copy" option was selected by default and there must be a prompt saying that "soft copy is selected and you will get soft copy only" before proceeding the next window.

I asked for refund but did not get any response back. Here are so many reasons for not using winni.
1. i ordered for Photo Frame and i got Soft copy only and
2. The quality of softcopy is crap. Its like someone used photoshop and just changed background to animated. No creativity is used. Not one percent good as compared to sample painting.
3. How can "Oil Painting Art" be a soft copy. Where are Oil and Art used here.
4. For Soft copy how on earth you can ask for INR 1400. Its very low quality and 5 minutes photoshop work which anyone can do for free.

Tip for consumers:
1. i ordered for Photo Frame and i got Soft copy only and
2. The quality of softcopy is crap. Its like someone used photoshop and just changed background to animated. No creativity is used. Not one percent good as compared to sample painting.
3. How can "Oil Painting Art" be a soft copy. where are Oil and Art used here.
4. For Soft copy how on earth you can ask for INR 1400. Its very low quality

Products used:
I ordered item named "My Beautiful Mother Oil Painting Art" from winni. But i got soft copy only while i order for photo frame.

Service
Value
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Returns
Quality
Thumbnail of user binnyc
AE
1 review
3 helpful votes
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May 3rd, 2019

I had ordered for a rose bouquet and cake and the cake was delivered and the delivery guy said he lost the flower. I had paid extra for morning delivery. It seems he is going to come back with the flowers. Horrible service. Please dont use them. The guy who answered the phone didnt have the courtesy to give his name even after asking him many times. Totally unprofessional service.

Thumbnail of user venkatesha2
India
1 review
0 helpful votes
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May 25th, 2019

Please. Don't buy from winni i have order cank for my wife birthday from winni website they confirmed order but they have not delivery in an time next day morning they have delivered... very unprofessional... you know now they have given birthday massage they are written in the small paper and they charged for might night cake delivery charge 250 extra but they have not delivered i call them to refund my money they said with in 15days will refund it us almost 25 days got over still they are not refund... dont purchase from winni website.

Thumbnail of user pralhadr
India
1 review
1 helpful vote
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August 22nd, 2018

I am very much happy about the service from Ms Shalini.Its a great customer support. I have used this for the first time and i m hoping it will be a great experience. I ll surely recommend this to my family and friends

Thumbnail of user hiteshh
India
1 review
0 helpful votes
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March 27th, 2018

I was little worried when I have 1stly used Winni. That the they actually deliver or fake but when my family received the order and they like the overall order. Then my worries turned into happiness. Now I'm a regular and happy customer...

Thumbnail of user sandeepy6
Netherlands
1 review
0 helpful votes
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May 23rd, 2019

They help a lot in customer service by mistake I ordered cake on wrong date but they helped me change it without any fee and very quickly customer service is good and even the process is easy. Niharika helped me in my problem she is great in assistance.

Thumbnail of user shrikantg
AE
1 review
0 helpful votes
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September 22nd, 2019

I ordered a cake for an occasion but had issues with payment. I had good support from Seema a very efficient team player who supported through out the transaction. Keep up the good work Winni and team.

Thumbnail of user yur134
India
1 review
1 helpful vote
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June 8th, 2016

Ordered cake and flowers for midnight delivery in hyderabad. Everything was good other than timing of the delivery. Had it been delivered at 00:00hrs, it would have been really icing on the cake. :) Anyway satisfied with it.

Thumbnail of user anonymousa1253
India
1 review
0 helpful votes
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January 9th, 2021

It was a wonderful experience. I would like to take this opportunity to thank you team Winni and everyone who made the cake I ordered for my parents 20th anniversary. The cake was absolutely amazing and yummy. Customer service is very nice, thanks to simran mam for support.

Service
Value
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Returns
Quality
Thumbnail of user ritup10
India
1 review
0 helpful votes
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September 12th, 2019

Every thing is best. Delivery timing is perfect. My order is perfect and fresh. Best experience ever. Love you winni. Winni is no. 1 ever. Winni is best in everything. Thank you to the team of winni. Winni team are best. Thanks for everything. Love you love you love you

Thumbnail of user simrand9
India
1 review
0 helpful votes
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November 29th, 2020

It was a wonderful experience. I would like to take this opportunity to thank you Winni and everyone who made the cake I ordered for my parents 25th anniversary. The cake was absolutely amazing and tasted yummy. Customer service is very nice, thanks to simran mam for support.

Thumbnail of user vivekv7
India
1 review
1 helpful vote
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May 14th, 2018

U guys are frauds, i've ordered cake, they didn't delivered it, and there both numbers are always busy i was trying since 2 days... they didn't sent any confirmation why its not delivered and no refund...
ORDER DETAILS: *******1771

Thumbnail of user anjus11
GB
1 review
0 helpful votes
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May 8th, 2019

Best way to send ur love and wishes to ur loved one, Winni best App must say and i had a good experience with customer service as well i suppose to get discount of 200 while placing an order for which i was unaware but 1of ur executive Niharika Joshi she helped me to get discount of 200 bugs which was really good for me i really appreciate it.
Services and quality both are excellent Thanks Winni & Niharika too. :)

Thumbnail of user divyad10
India
1 review
1 helpful vote
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May 16th, 2019

Very expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive

Thumbnail of user zoyak6
India
1 review
0 helpful votes
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July 23rd, 2019

Highly recommended! Delivery was as per what was described and as promised. Will definitely deal again and even though it was raining cats and dogs the delivery of the cake and flowers were intact. Thank you ones again for making my mum bday memorable. You make the task easier even though I am overseas.

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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