Winni

Have a pathetic experience, they promised a midnight bouquet delivery but did not show up. Tried chasing them, the customer care numbers were invalid. Somehow able to speak with one of the rep, who did not cancel the order. Simply ruined my day. The bouquet came late even the next day and was pathetic too. Very very bad service, If u don't want to ruin your day suggest avoiding taking their service. Highly unprofessional company. Actually fraudsters.

Great company. I ordered chocolate truffle cake. Was delivered excellent. Could taste the freshness. At the same time assistant given by customer care team. They gave me timely and correct update. Live chat was very helpful. I really thanks to deliver boy also to wait me out side the gate

Nikita
She provided very nice information regarding delivery policies. Let's hope things work well.Am very happy for your services. You deal me very much excellent.It was a good experience Specially the help I got from live chat feature. Also I'm impress that Nikita was a great help and getting the issues sorted. Thanks a ton again

I have placed an order in morning. Before I ordered they said choose any cake then we will change your flavour and will be delivered in 2 hours. I am waiting for 12 hours and the delivery has not arrived yet... do not ever order on this company. They are dealing customer like a dog... staff even can't speak English... they don't understand and answer in different languages... i hate this place will never order again. They not deserve even 1 star... but i have no option to give them 0 star... bull$#*!

To,
The Winni Team
Accounts dept

Dear Sir,
My daughter Apoorva Chandra ordered cake and red rose on my anniversary... ref order no *******4476 on 16. 05. 20

Advance payment was made. And on 18 may only Cake was delivered at Patna. The delivery man told later on phone, that he had no order to deliver Bunch of red Roses.

Attempt to call for refund is not getting any response. Please refund Rs 500,50 % of total cost for red rose, not delivered.

Pl. Call me at *******678 to confirm the refund to the account, from which payment was made by my daughter.

If no response from your side, I will be forced to take legal action and put this fraud played on all over the media.

Looking forward to hear from you, ASAP, in 2 days

CC to my daughter Apoorva, who has made the order.

Attached. Screenshot or order

Thanking you...
Prakash Chandra

1. Incorrect delivery of Order.
2. No Proper Response through call or even messages(direct chat).
3. They are giving stupid answers.
4. After raising a complaint to *******@winni.in, they are writing simply apology.
5. Very bad cake quality
6. They are taking much more money for the cake as compare from the market price.
7. they deliver the Flower is also wrong which then shown during order.
8. packing was also very casual.
9. never try to order with this site.
10. They will taking money for high range cake. But you order that cake and make the payment they will provide you cheaper cake.
11. Never use this site for surprise order.
12. It was 1st and last order from my side

1. Late delivery.
2. Incorrect delivery of Order.
3. No Proper Response through call or even messages(direct chat).
4. They are giving stupid answers.
5. After raising a complaint to *******@winni.in, they will be saying we will work on it. But they wont even get back.

Worthless even for 1 star rating!

Total disappointment. I have paid extra money to get cake delivered by 11:45 (Not exactly on 12) and these guys delivered cake by 10:30 PM. After contacting their customer service, you get reply as delivery is in outer area. IS this a some kind of joke? You should clearly mentioned this before taking order. Also the special message given with cake is also not passed to the birthday fellow. If you don't want to spoil your surprise then please don't order any midnight delivery cake from these guys. Otherwise you will end up with big disappointment.

The services are satisfying. I lost my password and was unable to login but the customer support (someone named Nikita) guided me through the entire process of correcting my delivery details with ease.
Will definitely use their services again

I wanted a last minute photo cake for my girlfriend. Out of many cake shops and services I contacted only winni.in could deliver the cake. They also have a very good customer care, and easy online system.

Absolutely no help from you. I have called about 15 times since morning with no help.
I have already given the alternate number which was asked by your support team on the call for 15 times which is not updated by you.
Really not happy with the service provided. Anyways, its a waste of time money... very very bad on an occasion like this.
You guys need to understand the situation and provide the service accordingly.
Currently i am not situated in india and this is the pathetic service we receive from you.
Hope others won't face the same trouble as i went through...

Cake was nice, quality good. But the design we select was not same as shown during booking the order. The message we wrote during booking do not reach the recipient this is a great mistake on you're part. This was the first time i have booked order from you otherwise most from ferns and petals they take care of each and everything. I hope and improvement next time.

I have placed several orders on their website in the past few years and they have never failed to impress me! Excellent service and quality of gifts! The gifts reached well within the upper time limit and never had any problem! This is a wonderful initiative which helps people who live thousands of miles away from their families and friends to connect with them and celebrate their special moments and occasions!

Terribly enraged by Winni's cake service. A colossal disappointment from start to finish. Requested a bouquet, greeting, and cake—received an unrecognizable cake, wilted bouquet, and missing greeting card. Paid 250 rs extra for midnight delivery, but cake came pre-11. Found a hair in the cake, taste was horrendous—just cream. Overall, a dreadful and nightmarish encounter. Avoid at all costs!

No guarantee that your order will be with you on your special day, cheap products, don't ever use this company.
Cant ever speak to manager, I ordered wallet which looked very cheap quality and different from photo shown on website.
In my order there were three items in one pack for my husband on his birthday to surprise him and these stupid people started to deliver items one by one and ruined my whole surprise and made me look dumb.

Ordered cake from winni since I've been doing it for about 3 years now and liked their quality. I paid Rs. 200 extra to get it delivered between 5-6pm.
The cake did not come until 6:45pm. It came in an unbranded box (normally the box has winni branding). The name of the person was spelt wrong on the cake. There were cherries missing from the top. And weird marks in the icing. Thoroughly disappointed and never ordering from winni again.

Cheating fellows. They showed 16 pcs Ferrero chocolate in the image and charged me more than 900 rupees only for chocolate but delivered only 4 pcs pack. Please do not go with them.
Mentioned free delivery but charged 75 rupees.

Worst experience only Dey know how to charge for sooo bad flowers how Winni can make stupid to people instead of roses you people have sent some other flower that is not even worth of the paid payment made worst customer support

I wanted to wish my mom on her birthday this year as she is going to be 70 now. Due to busy schedule, as a last minute emergency arrangement, all I could think of was google search.Winni.in showed up on the search list. I had already looked up several search results but unhappy

I searched many websites for online cake order, and i picked up Winni as Chef baker's name is added with their product, here i found easy to place order and choose one of my favourite flavour. I got my order on time as picked up and taste was too good, it's so yummy. Keep with it great service and awesome cake.

This is a fraud group. Please do not place any online orders with this forum. I placed an order for a birthday cake + gifts worth Rs. 3,000 and they simply didn't deliver anything. They do not respond on the customer care number either. Their online website and chat servers are all a setup to lure customers and make fraudulent money. I strongly advise not to order anything from Winni..

"Nikita, I've noticed that you have been a best service provider on how to succeed your work culture. You seem to be developing a reputation as someone that really understands how we do things around here. That's great. Thanks for helping me out, I really
Appreciate it. You're a role model for your values. Keep up the good work!

Ordered a cake from Winni and made the mistake of adding an extra item. The online chat service (Chatted with Sakshi) is awesome. They resolved my issue in minutes. Sakshi was great in handling my concern. Thanks