Winni

Wrost product and service. Name writen on cake is messy and custom msg written by hand.
Test quality also very very worst.

Suggest not to go for this site else u can prefer wormoven or freshandpetal

I have ordered a cake for a midnight birthday celebration. But the time schedule was bit confused on the Website as soon I realized it I tried to cancel my order a day before through the help desk someone attended me but after reading my cancel request nobody responded so then I send an email 12 hrs before my order then I got a reply I can't cancel my I can only change the schedule. That reply was really made me unhappy because in Winnie's cancellation policy it is clearly mentioned we can cancel any orders either 24hrs or 12 hrs time. I argued about it requested for my refund and the reply was Keep getting delayed this made my time loss and I didn't get any clear answer for this from anyone. Finally cake arrived even the cake was not worth the price I ordered a 1000 rs worth cake of 500gm but the quality was too bad. I am really sad about this awful service from winni. In. This was my first attempt with winni. So as this will be the last as well. Very poor quality and bad customer service. I really feels like I lost my money. I never ever recommend winni to anybody. I am so sorry about to say these but this is my feelings towards winni's service.

Incredible website with a huge variety of cakes anf flowers... experienced excelletent services in terms of quality and timely delivery. Thanks to Amita

Truly impressed, It was beautiful dealing with you. My mom loved it, hope to deal again very soon. Very good service. Thanks to Simran ma'am for assiting me! :)

The review is about the support person Shalini, this is the first time I am ordering with winni, had reservations no to go ahead, after the clarifications, made my work easier. Thanks Shalini

In staff Shalini was the member who was so helpful, and provide me all necessary information which I was looking for. Rate of all the gifts was also good not too much expensive.

winni.in online service is complete fraud. Never ever order anything from this website you will end up losing your Money and time. I placed an Order ( Order ID **************) on 14th Feb 2021 and it was not delivered on 14th Feb and it was not delivered next day 15th Feb. 2021 as well and i received the confirmation email for successful delivery without getting any delivery from them.

I raised the complaint, I sent them email on info at winni.in, I tried calling on their fake number *******510 given on their website. Nothing happened. Every time you call on this number it will always be busy even 12:30 AM midnight.

They don't even deserve for one star rating. There is no choice of giving zero rating here on google review otherwise i would have given zero rating.

I know for sure even if winni's customer service read this message nothing will happen because they don't care for their customer.

I am writing this message for the people who suffer after they place the order... so don't even place any order from winni.

Placed order for rakhi, raksha bandhan cake and cadbury celebrations.

Cake - the cake was marked 749/- on their website, which was relevant for Rakhi(with image of sister tying rakhi to bro). I had no intention of buying a cake, just because I saw that I ordered.

Rakhi - scanned thru the website multiple times and chose one with rudraksha design.

And chocolates - chose cadbury celebration.

Overall 2597/- was the bill.

Now comes the horror - They delivered completely different stuff - the cake was a plain one and listed on their website for 499/-, the rakhi was completely different one. The chocolate was completely different.

I tried reaching through their unreliable customer care phone number - which is never answered.
Their live chat is a joke. As soon as I say, have an issue. I get 0 response. It is absolute ZERO. I waited for 30 mins to see, atleast an apology will come. But nothing
And their email support - i put forward my concern, they say it may have slightly varied. We will give you 50 rs. For what? To keep quite? So that i dont raise my concern?

You would rather not surprise any one than getting surprised like this with their ethics.

Horrible..

At Winni they guide you at every step of ordering process. I was guided by Sakshi she helped me at every stage. Awesome service! Hope they deliver the promise!

I especially liked the way of your service to customers. The response is very quick. And yes, Manveer, he helped me with lots of queries. Special thanks to Manveer

Excellence experience dealing with WINNI. Good service and customer care is very helpful specially Ms. Payal is very helpful. Thanks for giving us such a wonderful service. My first

Everything about this application is perfect, till now its best thank you much for reaching us to the best without 2nd thought go for it best and perfect too

Excellence for winni service. Good cake is very good test. I come know about this online cake. Recently place the order surprised my order deliverd. Thank you winni team

Excellent service and quick response, Keep it up Winni Team, I like their services very much. Customer service is very quick, Simran is so supportive. Thanks guys well done!

Excellent experience with Winni... and the quality is appreciable ". Thanks anju. And winni team to make occasion very special. Very good service... I recommend this website to other...

I wanted to place the order for my wifes bday. Winni customer support helped me choosing the best gifts n got them delivered on time. Thanks for making the day special for us.

It is a great website for surprising your friends and family.the quality of cake and options to choose from is really commentable... overall great experience

Very good customer service by Kiran. Very helpful and responsive. Winni.in rocks. Cheers! They have apt delivery system and wide range of cakes and gifts.

I placed an order for my fiance in Noida and he loved the cake n bouquet and also the lines uve written on compliment card it really made my day. Thanku so much!

I forget to put massage on the cake i order and i talk to Shilpa to fix my issue. She just fix it in few seconds. Happy with her service. Keep up your good customer service shilpa. Thanks

Kayra was very supportive and very helpful while giving all answers of my questions. She went out of the way to get my cake delivered on the way. It is really appreciable.

The midnight delivery option is perfect for the ones who are not located within the city and it means a great deal. Thanks for the service guys. Special thanks to KYRA! Kudos

I place an order for my frend from winni. They delivered the order on time a cake was also fresh and tasty. Now we always place the order from winni only. Keep it up guys