Winni

The site was very easy to use and the online help provided by Kayra was super good. She made sure everything on my order was correct and helped me by answering all my questions patiently.

I placed order for a plumcake for parents. This year we missed being with them due to the pandemic.
In such times too such spineless and shameless companies take money and deliver a very spoilt and hopless pudding in a mangled box (Imagine if the box is mangled how would the content inside be). This was supposed to be delivered on 23rd December. Upon repeated reminders, (So I pay money and also keep following up. Its not in their ethics to execute an order) we finally got the cake with above description on 28th December. Upon complaining they promised to replace it with an other cake. When we inquired they said they have already delivered and wont be entertaining our request.
When we approached DTDC, we were given a so called tracking number for our cake, they said they have no such records. Finally cake arrived through speed post. How hopeless are you guys!

How low can you guys stoop for money? There are so many charity centres that will happily feed you without the need for cheating people and polluting your soul.

Winni is big time cheater app. Pls don't buy anything from them. I ordered a cake for my mom's birthday on 12th March which was supposed to deliver today which is 16 March but still my mom didn't get the cake, it's 8:30 pm and these shameless people say that delivery slot is still not over and you will get it by 10pm. My brother had to buy another cake from some bakery shop and party is also over but my order status is still showing ready to dispatch. When I called them up and asked for cancel my order and refund money they clearly denied to refund. Then they asked you should think before placing the order. Their customer service and their whole staff is very rude. They disconnected my call in between. Then I again called them but this time the person was different. He was also very arrogant and rude. When I told them that I will complain to the consumer court then his response was like that go where you want to go. He literally made me cry. Pls people don't buy anything from this site otherwise you will loose your money.

RECIEVED A COMPLETELY DIFFERENT CAKE AND ON CONTACTING CUSTOMER SERVICE THEY SAY " IT'S A SLIGHT CHANGE" AND THEIR VENDOR SAYS THEY DELIVERED WHAT I AHD ORDERED. EVEN AFTER SHOWING SCREENSHOTS OF WHAT I HAD ORDERED AND WHAT I RECIEVED THEY SAY ITS THE SAME. IT WAS FOR MY MOM'S BIRTHDAY AND THEY TOTALLY RUINED MY MOOD. JUST LOOK AT THE 2 PHOTOS DO THEY LOOK "SLIGHTLY DIFFERENT"?

Realy its a shame. Just for publicity they mention to deliver it in 2hrs and its been more thn 12 hrs and yet they have not delivered the parcel. On mailing them they are telling we prmised to deliver but we dint give u gaurantee. Are u kidding me! What a play of words. And these winni idiots are even mentioning in their terms and condition then y the hell are u guys not showing inur banner page the same. U guys are just showing within 2hrs and not gauratee but promise. U guys have ruined our day nad u guys now have to pay heavy for it..

Cake not delivered, msged as it is delivered, now asking about rating, new year given more discounted, how ur serving, without calling to customer about address, not delivered

Great assistance by Sakshi. Happy with the assistance. Very helpful and understanding. Thanks to Sakshi for the help while modifying my order. Hopefully the cake will be tasty

The services was excellent. Thanku winni for helping me in making my fiance bday special. The cake was delicious and the fresh rose bouquet was very beautiful too

Its been good experience for me and very helpful for me and service very speed and customer service is very appreciable.And here i would like to mention one of your customer service executive name her name is MISS MALTI RAI she is very kindful and helpful. She is good communicator and helped me a lot for my whole ordering processi I am really happy & satisfied

I have placed the order and it was delivered on time slot and with the best quality, my family was very surprise for this order, we are very thank to the winni team and also Preet mam'm

I am extremely happy and highly appreciated the service of Winne Team. Specially the team member Manveer who
Take my order so quickly and delivered timely. G8t going guys keep it up.

Neerja was very helpful and they helped me to change the date. I am eagerly waiting for the product to get delivered to my friend and hope it is as good as the service

I really like the concept of the way chat box opens for any enquiry or confusion. I would like to thanks Niharika for clarifying all my queries patiently. Thanks a lot.

Shivani from Winni's Chat services was of great help in resolving my concern with utmost urgency. I really liked the way she poised herself in attending and resolving my refund concern

THANK U SOOOO MUCH SHIVANI

One of the best and amazing services We ever experienced with winni. The customer service is too supportive SIMRAN one of the executive help me out for the obsticals I was facing while placing the order. Thanks a lot SIMRAN you doing a great job. Best of luck to WINNI and keep growing.

The customer service was quick and helpful. I got immediate response to my queries, would like to thanks Shalini for her help. She was polite and helpful.

Awesome services by winni. They delivered cake n flowers for my daughter's bday. Cake was very tasty and flowers delivered were fresh. I will use winni again.

I updated my order status with their customer representative Kayra...
Very helpful and so kind.
Satisfied with her service.
Very prompt response from Kayra.

Thank You kayra.

All product are good
Really a good service... delivered the yummy cake... and it was totally fresh... iam really happy with service. Thanks malti and winni team

I had a great experience with Winni, the support given by Shalini was immaculate & impeccable.The process is very simple, the service is very good, i would like to refer Winni to everyone

Very helpful team and great collection of flowers and cakes, Have been buying from Winni since a few years now and have never been disappointed. Great experience, Simran is so supportive and polite!

Best flavored cake available here... Delivered on time... best service I recommend this app. Very good app. I had ordered a cake for my friend and I got it at correct time. Thanks

I really like the concept of the way chat box opens for any enquiry or confusion. I would like to thanks Neel for helping and supporting. Good job Neel #happyCustomer