Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.
This company does not typically respond to reviews
Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed
I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.
I had ordered for flowers to be delivered in Calicut, which was delivered on time -- the quality of the flowers was very good
The chat line updated me with the delivery
Special mention to NIKHITA for the support rendered
I really like winni app. Its home delivery services are very convinient. Welll done winni and one of agent name sakshi assisted me very nicely. And quickly
Cake was very yummy thanks to Simran ma'am, assisted me very quickly, very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your cooperation.
Never delievered a cake,
Not even refund my money.
NO response on any of the customer service,
Some Customer service employees are like MISS SHALINI and MISS PRIYA - The Great frauders working with FRAUD company.
Thanku niharika I got some meat here and there, and some of you would understand how difficult and frustrating it is to find a right sports bra that would fit nicely and is comfortable. I got couple sports bra from popular brands and they always ended up being really tight on my chest and shoulder, and I thought that was what sports bra supposed to be so that it can hold my chest from moving aggresively while exercising. I was never able to have it on for longer than a couple hours and it was so uncomfortable.
I was actually a bit skeptical about it this time as well. But I've been going to the gym more frequently lately and definitely needed a sports bra for cardio exercises. I did not want to try ones at the store because they were all ugly with too many strings on the back or just did not fit well. I did some research, read many reviews, then compared the prices, and yay, this is what I got in the end!
I immediately tried each one of them and they all fit perfectly well. I didn't struggle to put them on or to take them out, and they were so soft and comfortable around my breast. It wasn't too tight, but was enough to cover my entire breast and to hold them firmly even when I was running.
I have order a cake for one occasion but i cant full all the filed then one customer service call me and help to fullfiled all the fileds and i successfully oder the cake and the cake was so yummy
Good interation and resolution provided in short time. Need more improvement in delivery service i got some issue in the delivery service but but executive provide the rrsolution in short time
Website showed one thing and received the delivered something else and they are not taking any action
Tip for consumers:
they have to ensure to give what they are showing in the online also have to accept the mistake
Products used:
Flower bouquet
I've paid ₹399 just to get item delivered on time. Not only they failed to do so but nobody care to reply my massages.
DO NOT ORDER FROM WINNI
I ordered the cake and mug for birthday. My order number was **************. The delivery time was 9 Am to 3 PM. I asked the status of the order at 3.29 PM and has been confirmed by the executive that due to the rain the order has been delayed. However, at that time there was no rain. The rain stopped as around 2 PM. I called again at 5 PM and the executive who picked the call was talking very rudely and the behavior was very unprofessional. He said we are taking the complaint and by ordering I m not doing any favor to him. He disconnected the call. After that I have tried to call again and did more than 200 calls, but the moment I called the call got disconnected that means I have been blocked.
This is the service of WINNI when a client calls to know the status you people blocked him. I called again from different number then it has been picked by ROHIT SHARMA. He was also not worried that the client does not receive the order and repeated the same line " due to rain the order got delayed". This is amazing the rain stopped at 2 and at around 6 PM they are saying the same. When I asked to talk to the manager he said there is no manager. He said sorry and I can do what ever I wanted to do.
I am going to the consumer court for the harassment and will ask for the compensation
Products used:
CAKE and MUG
Really appreciate services provided by Winni. In
I got best quality products from Winni.in whatever productsci have ordered...
Thank you so oooo much...
I had a order from winni website really appreciate it very much helpful for me thanks for your support team I'm happy to help
Big online fraud refund not giving since last 20 days I am following up, every day 1 or 2 days and it never ends
Believe me winni is worth One star. Now experience goes like this.
Although I had been using Winni services for over 3 years. But this time I had 360° Terrible experience.
Few nuggets are below:
Occassion Diwali - 14 Nov 20 much awaited festival of year.
Order date - 11 Nov 20 at 1 pm
Assured Delivery date shown - 14 Nov
On 11 Nov at 8Pm they updated via email to me as order out for delivery. I was very elated to know this.
But order not delivered till 13 Nov 11AM.
Contacted customer service but it was Terrible care given. They have no update where is my order? Why getting delayed?
Checked POD Myself - It shows packet originated from Chandigarh, sent to delhi, then Gurgaon, and lying there. Screenshot attached here with.
Written mail to director Chander Pal but
No response yet and they have No escalation matrix.
No genuine resolution, purely harrasment to customer on this occasion of Diwali.
Very bad experience overall guys don't use their services, it's a gang of unprofessional people.
Bad quality cake I received.
No on time delivery even they took extra money for selection of time.
Not proper response from after telling my problem.
Have done good job and very fast service. Also cake was very tasty. I recommend use one time this app after that you are become regular user
Hi this is noor i have a great experience with the winni.in they delivered my order on time and the cake was also good
The cake tasted very bad also it was not mentioned it is from. Which bakery. Flowers were good but overall experience 1 out of 5.
This is amazing app... all the products are good. Easy to use and delivery on time. I am so happy after receiving the order
Its great to know that you have people who can make your absence into presence like the assistance and the delivery request as per my timing,.
Great app. Product was same displayed. Order delivered within time limit. I would recommend it over other gift delivery apps which i have used..
Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options