• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user sreekanthv1
India
1 review
1 helpful vote
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May 30th, 2019

A cake was ordered for us on our marriage anniversary.

As we had to go out of station on that day, we called winni customer support in the morning itself (even before the order was prepared) and informed to postpone the delivery. They agreed to update the order immediately to postpone the delivery. However, they sent the delivery guy on the same day and did not deliver the cake.

Called their customer support multiple times to take corrective action on this, but of no use. If postponement is not possible, they should have told when I called them so that we could have made alternate arrangements.

Neither they delivered the cake, nor they refunded the money.

No point in ordering with such people and spoiling your occasions. Will never order from winni again.

Thumbnail of user anjanp
India
3 reviews
1 helpful vote
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May 14th, 2018

If you are celebrating anything then DO NOT ORDER from winni. I am sure your celebration will be spoiled by them. They can't deliver it in the day you are celebrating. No phone number is accessible to know the status. At last they lied that the deliver team called us before delivery but when we talked to the main vendor they said they didn't called that day. Even they mentioned winni that they will not be able to fulfill the order from their end. Waste of money, effort and most importantly spoils your expectations.

Thumbnail of user karthikk31
Georgia
1 review
0 helpful votes
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November 18th, 2020

I placed an order for birthday cake on Nov 16 for my son's birthday. Order no: ************** Amount: 1010. They said they will deliver between 7-9 pm. We waited until 11.30 but it was not delivered. Around midnight they updated in their website saying they delivered. I tried to contact their customer care through chat but they made me to wait for 30 mins and then asked me to contact through mobile. And their customer care number is not working. After reading reviews online, I noticed that this has been their pattern and they are looting our money in the name of service. Please don't choose this website.

Thumbnail of user luckyt2
India
1 review
0 helpful votes
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March 22nd, 2018

Greetings Dear Winni Team, It was the first time I used your service and I'm perfectly satisfied with it. I would wish to thank all of you for helping in making my day special. Delivery was little late, but it's not your fault, I'm privileged that you delivered the order on the same day in the crucial circumstances of section-144 happening in Bangalore. As well, your CSR is very cooperative, polite and humble. The Chocolate Truffle cake(9/10) was heavenly delicious and the flowers(10/10) were beautiful and very fresh. I'm glad I choose Winni over the others. Looking forward to use your service again in the future.

Thumbnail of user prarthanam
India
1 review
1 helpful vote
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February 14th, 2021

It was the first last and worst experience with winni…. I won't ask anybody to order flowers…. They took 1500 rs and the result was so embarrassing…30 flowers on the thermocol sheet…please never go for it…i don't even want to give 1 star rating also. Flowers were not fresh... thermocol sheet was so bad... below are the details:
We have received your order ************** amounting to Rs. 1499 and it is being processed. Do check your email for additional details. Thank You!

Thumbnail of user anitas155
Florida
1 review
0 helpful votes
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June 18th, 2019

I was searching for a midnight delivery site of bouquet for Bangalore city and trust me guys I compared almost all the websites for the same delivery and came to the conclusion that Winni website id giving at the BEST price. So I made up my mind to order from here only. But I got a little late and website was not showing me the same day delivery date.

But their customer support person was so helpful he made me delivery possible and helped me a lot with his directions. I really appreciate that. I ordered Radiant Wishes A basket of 10 Red and 10 White Roses but I was worried about the quality of flowers, will they look good or not. But when my friend sent me the photograph of that bouquet, I could not stop myself from writing this review.

It was as good as I could have expected. Delivery was around 11.30 p. M as it was a midnight request. Everything for me turned out to b best.The photograph is attached. Thank You winni :)

Thumbnail of user nikhila9
India
1 review
1 helpful vote
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January 29th, 2019

I don't recommend anybody to use your services.On the eve of my birthday, I have received a cake and I was shocked to see that the cake which delivers to me is really a third quality/ spoiled one. It ruins my day and the person who sent me feels ashamed.it is only fault of your services. Cake is already cutting prior to and in dual fainted colour. Really Disgusting! Pics are attached herewith and u all can easily see that what type of services Winni is giving with regard to quality.

Thumbnail of user preyad
France
1 review
0 helpful votes
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May 22nd, 2019

Was getting confused but online support helped me a lot. Will gonna order it from here now onwards. Will recommend to other too to order it from here plus value for money as well. Thanks you Winni keep up the good work & thanks for making smile several people out there

Thumbnail of user aryant3
India
1 review
0 helpful votes
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June 26th, 2019

I was searching for a midnight delivery site of bouquet for Bangalore city and trust me guys I compared almost all the websites. This is a very nice experience i suggest everyone please order from winni.in

Thumbnail of user cutem
India
1 review
0 helpful votes
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January 30th, 2019

Past 4 years I am continually using the Winni services. I had a great experience with Winni service because is one of the best Company which deliver the gifts at my home address in a short period of time. Whenever I require to deliver cake and flowers to my relative, friend and family, I never check multiple websites I directly place the order without any misgiving. I hope so, Winni will never disappoint me.

Thumbnail of user georgen553
India
1 review
0 helpful votes
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February 14th, 2022

Winni was not able to deliver the order ontime or on that date. They cannot refund because they do not have an option to cancel the order. Why do I need an order for future date with this kind of service. The contact person said they have a no cancellation policy but it was not in terms and conditions.

Poor Poor customer service and extremely disappointed in way they approached me after they failed the promise. I never wrote a bad review for any website or any business and this is the first because I'm that frustrated.

Service
Value
Shipping
Thumbnail of user kumara15
KR
1 review
1 helpful vote
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January 21st, 2019

Worst Experience ever. Do not order from here. They ask for money before delivery, do not deliver and then ask for redeliver charges. Who can trust to pay again for redeliver charge?

No refund, they said they will mark order as complete. And then they disabled chat on website.

Ours is a own building in the center of the town. They said they were unable to reach.

I wish them to eat our cake on our parents birthday. We celebrated without the cake. Thanks.

Thumbnail of user pavank22
India
1 review
0 helpful votes
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January 8th, 2019

I have ordered for Death by chocolate Cake they have given some ordinary cake... And when I told them to return my money... They are giving another cake in midnight after the Birthday celebration is over... Really your cheating customer

Thumbnail of user satishk17
India
1 review
0 helpful votes
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July 18th, 2018

Great company. Choc truffle cake delivered was excellent. Could taste the freshness. At the same time assistance given by customer care was great. They gave timely and correct updates. Definitely recommended.

Thumbnail of user t10ldn
GB
1 review
0 helpful votes
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July 22nd, 2023

I ordered a mango cake. The picture on their site appeared appealing.
The cake delivered is Completely different design to the one on their site, very rushed and poor job on the design.
Upon complaining i was told i did not complain on time within 6-7 hours as per policy.
Avoid this company that does not understand their customer needs and poor quality control

I attach photos of cake delivered and cake from their site. You can decide yourself which is which!

Products used:
Mango Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user shals2
Australia
1 review
0 helpful votes
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May 30th, 2022

I usually don't review but this one I need to. Don't bother ordering from Winni. They have pathetic service and quality of the products are even worst. Ordered flower bouquet a day before for my mom on Mother's day. The flowers were withered. And they delivered it in the evening even when it was promised it will be in the morning itself.

Thumbnail of user bashas
GB
1 review
1 helpful vote
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July 27th, 2019

This is very good website for any occasion to send & share your emotional feelings
With your friends and relatives. I am really happy about the customer service. I wish You to continue the best service to customers all the time. I strongly recommended for everyone. My small suggestion in future please update your website & Add more pictures
With more gift packages.

Thanks
Basha
My Order Ref: *******9748

Thumbnail of user pritamk10
India
1 review
0 helpful votes
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March 8th, 2022

I ordered plain chocolate cake which was rupees 499 (look like rupees 250-300, quality was horrible), 199 rupees Cadbury celebration pack and 99 rupees greeting card. They delivered only cake (worst quality), and 99 rupees Cadbury Celebration (tampered one) instead of 199 rupees pack. Never delivered greetings card till date. Shameless staff. All are fraudsters. Never buy anything from them. If you are ready to buy something then you are responsible for your own loss. They even don't take any responsibility.

Tip for consumers:
I ordered plain chocolate cake which was rupees 499 (look like rupees 250-300, quality was horrible), 199 rupees Cadbury celebration pack and 99 rupees greeting card. They delivered only cake (worst quality), and 99 rupees Cadbury Celebration (tampered one) instead of 199 rupees pack. Never delivered greetings card till date. Shameless staff. All are fraudsters. Never buy anything from them. If you are ready to buy something then you are responsible for your own loss. They even don't take any re

Products used:
I ordered plain chocolate cake which was rupees 499 (look like rupees 250-300, quality was horrible), 199 rupees Cadbury celebration pack and 99 rupees greeting card. They delivered only cake (worst quality), and 99 rupees Cadbury Celebration (tampered one) instead of 199 rupees pack. Never delivered greetings card till date. Shameless staff. All are fraudsters. Never buy anything from them. If you are ready to buy something then you are responsible for your own loss. They even don't take any responsibility.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ravinp
Malaysia
1 review
0 helpful votes
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August 4th, 2019

This is the first time i used winni.in and i must admit that it's a very professional service, i really liked their website and catalog a lot, the customer support executive Ms. Trisha was very nice and patient in helping me to find and place my order, kudos to the team really like your support guys keep it up, the order delivered on same day as expected and the price are very reasonable.

Thumbnail of user sanchitas3
India
1 review
0 helpful votes
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December 26th, 2018

Very unhappy as this is totally cheating. When the order and payment was made for plum cake a plum cake should have been sent... not a fruit cake. Never going to place orders to you not recommend anybody. Moreover, I have mentioned at every social platform that you are fraudsters.

Thumbnail of user shitalk1
India
1 review
1 helpful vote
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January 12th, 2019

I already sent you mail regarding feedback... and call too. Bt nobody is response me yet.
As per my ordered you didn't send me heart shape cake and deducted 100-150/- for heart shape... you just send round one... so i am very disappointed you have to fulfilled customers requirement as we pay for it... bouquet was not so standard.it looks like homemade... you have charge me 350 for that... in future i am not going to order from winni...

Thumbnail of user syedf25
India
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Please dont fall in trap of this vendor they have worst service and customer care is total trash. You will regret after placing order with this vendor which is winni. I am regretting and trying to get some help since morning and if they fails to deliver your order your money is gone it will not be refunded.

They are pure fraud seller middlemans whatever they are but trust me you will regret like I am regretting right now.

Tip for consumers:
Never order anything from this cheater

Products used:
Ordered cake, flowers and chocolate for anniversary wish.

Service
Value
Shipping
Returns
Quality
Thumbnail of user primamgmtllc
Illinois
1 review
1 helpful vote
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May 16th, 2023
Verified purchase

I do not write any review but this is the worst experience I have. I have ordered cake for my mother in India and it suppose to delivered on Mother's day. My mom did not receive anything but I got the delivered confirmation email. You can't able to reach on the phone listed on their website and the email replay is a robo one. This is not about the money but playing their customer's emotions. I would stay away from this website.
Order Id:
#*******037
[Status: Completed]

Thumbnail of user poonams18
Japan
1 review
1 helpful vote
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February 15th, 2019

Worst company ever. They spoiled my V day. Had ordered a cake and paid also a day in advance expecting early delivery on 14th Feb. My big mistake was selecting Winni over Ferns n Petals. Since yesterday Afternoon onwards, i tried calling them 100 times, number is always busy, written many emails but received no response. No one from the customer care bothers to call the customers. Hence if you do not want to spoil your Special Day then please DO NOT order from Winni. What is the point in ordering for Special day when the delivery is not made on the Special Day. They really need to improve their services and treat their customers as "KING" if they want to survive and sustain.

Thumbnail of user alyonai1
New York
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I am from another country and ordered a plant for my boyfriend in india, they sent him a wrong plant 3 times cheaper and didnt want to solve the problem. Very bad service never order from them. The mug quality was bad also

Service
Value
Shipping
Returns
Quality

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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