• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 122nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user kunjt
India
1 review
0 helpful votes
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December 8th, 2018

Customer support chat was active even early in the morning. Executive was very co operative and helpful. I have ordered online cakes many times, but this was the smoothest experience.

Thumbnail of user ritikam4
AE
1 review
1 helpful vote
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April 30th, 2019

As per the order they did not send like that display in their site. I have very worst experience to order with (winni). It doesn't deserve the rating as if

Thumbnail of user rajuk31
India
1 review
0 helpful votes
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April 16th, 2020

The cake was yummy and delicious. Thank you winni for such a wonderful service.
I will suggest my all friends to choose winni to send beautiful gifts to loved ones.

Thumbnail of user sushmap1
India
1 review
1 helpful vote
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February 14th, 2020

This is the worst company i have ever come across. They are fake. They take orders in advance and do not deliver anything. Their contact number does not work. They do not respond emails and chat sessions. Please DO NOT WASTE YOUR TIME AND MONEY

Thumbnail of user zaynerehan
AE
1 review
0 helpful votes
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September 30th, 2023

I ordered a Ferrero Rocher cake for my brothers birthday from Dubai. The photo in the website was so appealing and I paid Rs 3800. The cake delivered was looking so pathetic infact it was even worse than a local bakery cake. I was having so much excitement before delivery and became so sad after seeing the cake.

This is the second time I am facing this experience and I will make sure I will never order from this company who cheats people and ruins their special occasions.

I would like to inform whoever is reading that this company is a total spam and please make sure nobody to take a risk and have a bad experience on your special occasions.

NOTE - I HAVE ADDED BOTH ADVERTISEMENT AND ACTUAL PHOTO OF THE CAKES

Tip for consumers:
EXPERIENCE OF WINNI CAKES IS PATHETIC

Products used:
CAKE

Thumbnail of user pratikm10
India
1 review
0 helpful votes
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April 26th, 2019

The case is a total mess and is in a pathetic condition.not even edible. I would never like to recommend this site or would never buy something from here. Thanks. You guys ruined it.

Thumbnail of user divyesht2
Oman
1 review
9 helpful votes
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July 31st, 2020

I ORDER A RAKHI FROM WINNIE AND AFTER 10 DAYS THEY TOLD ME THAT ITS DELIVERED BUT ACTUALLY THEY LIED TO ME! EVERYTIME I CALL AND SPEAK EITHER THEY DISCONNECT THE CALL OR PUT IT ON HOLD KNOWING THAT THEY HAVE DONE A MISTAKE... THE SHIPMENT WAS NEVER DELIVERED NONE OF THEIR CUSTOMER SERVICE PERSONNEL CARED TO SPEAK AND FIND OUT. IT WAS FIRST AND LAST EXPERIENCE WITH WINNIE. NEVER EVER I AM GOING TO ORDER ANYTHING FROM THIS INCOMPETENT WEBSITE!

Thumbnail of user rahuln5
India
1 review
1 helpful vote
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May 15th, 2018

This company is literally a fraud. I placed an order for a cake and they never delivered it although I made all the payments online. Their customer service is worst especially the girl named Himanshi. I have already filed a consumer complaint against them. They ruined my mom's b'day and now I will show them what a consumer can do. FRAUD, CHEATERS, WORST CUSTOMER CARE.
Don't buy anything..

Thumbnail of user ishikas2
New Jersey
1 review
3 helpful votes
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November 20th, 2019

Hi,
I ordered a cake and a red rose flower bouquet from winni and would like to share my experience with this website. It was my parent's anniversary and I was out of town. I wanted to make it special for them. When I couldn't be there I knew that only online delivery could save me.
But to be frank, I don't really prefer online portals and neither am I very technology-friendly so I avoid ordering online. It is very difficult to find trustworthy websites that are totally worth your efforts and money. But, since I was out of town and had no other option but to turn to online portals to deliver a cake to my parents. After a lot of research, I shortlisted some websites that seemed genuine to me, amongst them was winning. I checked the reviews and they were good. So, I ordered a red velvet cake for their anniversary and a red rose flower bouquet too. Trust me, the delivery was on time and the quality of the cake was also good. So, overall my experience was wonderful and since then I always order cakes online from Winni only and suggest everyone the same website for online cake, flowers, and gifts.

Thumbnail of user yashvik
India
1 review
0 helpful votes
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December 14th, 2020

Wonderful experience, Good stuff and Delivery on time. Will highly recommend Winni to one and all. Very helpful customer care representative, Appreciate Simran for support.

Thumbnail of user princed21
India
1 review
2 helpful votes
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December 8th, 2020

You guys Rock, instant response, cake taste is always great, on time delivery. Appreciate to Simran ma'am who quickly assisted me. Would recommend Winni to all

Thumbnail of user amitm84
GB
1 review
0 helpful votes
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February 27th, 2022

Horrible service; order never delivered. I was thuged of 3400 Rs. Have been waiting for a response for 4 months now. The phone no is not reachable and no luck chat box. Best avoid

Service
Value
Shipping
Returns
Quality
Thumbnail of user sachinb25
India
1 review
2 helpful votes
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December 16th, 2020

Excellent in delivery of the cakes & flowers. Love this App, I will recommend Winni to all. Simran is so supportive and i like her response over my problem :)

Thumbnail of user sudeepg
Singapore
1 review
1 helpful vote
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July 30th, 2019

Customer support is very prompt and helpful. Thanks a lot especially Kayra who helped me to reschedule the package order so that my girlfriend receives package on time for surprise.

Thumbnail of user chatans
Indonesia
1 review
3 helpful votes
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September 9th, 2019

Quick and very helpful service provided by the customer support team member Shurbhi. My delivery slot needed to be changed and they did sp immediately.

Thumbnail of user robbies30
Canada
1 review
0 helpful votes
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March 22nd, 2018

Came across their product, dealt with Shalini, great customer service. She knows what she is doing. I recommend this and will keep coming back for more.

Thumbnail of user nainam5
India
1 review
1 helpful vote
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December 17th, 2020

I like to share my 1st ever experience on this WINNI was mind blowing, the way they give service. I love it. Appreciate simran who quickly assisted me, Thank you

Thumbnail of user rishabd
India
1 review
0 helpful votes
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January 9th, 2021

Cake was very fresh & delicious, It got delivered on the right time Winni App is also very easy to use. Thank you so much for this wonderful experience, Simran ma'am assisted me very well.

Service
Value
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Returns
Quality
Thumbnail of user liginn
India
1 review
0 helpful votes
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November 21st, 2020

I am yet to receive my order but the efforts and assistance provided by their staff Ms Simran is praiseworthy. Thanks a lot for your assistance madam.

Thumbnail of user jannatk2
India
1 review
13 helpful votes
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May 2nd, 2020

Winni has once again exceeded my expectations! I always make sure to use them for any special occasion. Thanks Purvi for your kind support. Nice collection of products.

Thumbnail of user periyars
India
1 review
0 helpful votes
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June 9th, 2021

Great app. Thanks winni for help in this lockdown to get online cake. My friend suggest me this app one year later & I am fully satisfied with the service they are providing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tajinders3
India
1 review
0 helpful votes
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June 20th, 2018

Had my first order from winni. They have delivred a great choc truffle cake. It was as per my expectation. It wonderful online chat assistance. Thumbs up for product and services

Thumbnail of user akshays19
India
1 review
0 helpful votes
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February 15th, 2018

Worst company please do not order anything from it. Charged me double in the name of delivering my gift on Valentines Day but its 15th and nothing has been delivered so far. THANKS FOR RUINING MY VALENTINES DAY.

Thumbnail of user shaileshk18
Texas
1 review
0 helpful votes
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February 14th, 2023

Seems i have been scammed as missed checking existing review comments for them, no delivery of my item since 2 days where they claimed to deliver in 2 hr and no response or tracking for the same

Service
Value
Shipping
Returns
Quality
Thumbnail of user uppvans
India
1 review
0 helpful votes
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April 25th, 2019

I have already spoiled my two wards birthday with 2cake from u due to late delivery and wrong cake delivered after than when i Complaint online then u tell me redelivery 1 hour but delivered cake after 2hour and ur person demand to exchange with another cake but when i again call ur center than he pick cake
If u dont given time delivery and right cacke delivery than why we join again with u.
U call also call me to know whole issue my number is *******008 my order number is *******7121
Really all my friends pls don't book cake
I suggest u if you booked than u take than u buy harassment

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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