• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 7th among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
300
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user prabhakaranm
Morocco
1 review
0 helpful votes
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March 29th, 2019

They delivered the cake and gifts on time, and gave us a good customer support. The cake, Rose bouquet, Dairy milk chocolates are good. The Medium size teddy quality was ok. Satisfied.

Thumbnail of user yogeshj3
India
1 review
1 helpful vote
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February 14th, 2019

If you are planning for a nice surprize, dont even think about Winni. These guys are not at all trustworthy. They will keep your money and will not even deliver your order.

Thumbnail of user soonim
India
1 review
0 helpful votes
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July 11th, 2020

Good work team keep going winni website thanks for your support team I'm happy to help I have placed the order from winni website order delivered on time

Thumbnail of user jitendran
India
1 review
0 helpful votes
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February 10th, 2018

. Zoya, one of the best customer support I came across. Nice service and support.
Great website and products, sometimes delivery charges are high but service is great.

Thumbnail of user sharadm7
India
1 review
0 helpful votes
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September 26th, 2019

They are doing really good job, winni ppl deliver all the orders well in time and they are providing service even in small places too, thank you winni.

Thumbnail of user manilag
India
1 review
1 helpful vote
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August 22nd, 2020

I wanted to deliver bouquet of red roses at midnight which was not possible due to Covid19 pandemic. However they made sure it could be delivered at an earliest possible.
Thanks Meenakshi

Thumbnail of user arunc20
India
1 review
0 helpful votes
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October 26th, 2020

Thank you... soo much winni to make my day soo special
Really appreciate your services and support of customer care department spcl thanks to Shivani mam.

Thumbnail of user ravir63
India
1 review
2 helpful votes
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August 17th, 2020

I just had chat for my query regarding availability of items, even thought it is not available, the response from their zen desk operator (Miss Meenakshi) is Promt and upto the point and cleared the query, and thank you for online services in these days of maintaining ZERO CONTACT due to corona

Thumbnail of user paruals
India
1 review
0 helpful votes
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November 22nd, 2018

Being away from my country winni is always my choice for any gift and cake deliver to India.
There online chat support is excellent and provide extremely quick and honest advance for your choice.

Thumbnail of user punitm
France
1 review
0 helpful votes
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May 23rd, 2019

I would really like to thanks Winni because it's made my surprise possible. As my village is too far away from my city and no was accepting my order to deliver in my village.

Thumbnail of user ashus12
India
2 reviews
1 helpful vote
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August 27th, 2020

Hopeless customer service! My friends told me not to purchase from 'Winni' but I just thought of giving winni.in a chance and placed my first order and till date i regret my decision.

Recently, I placed an order from winni.in and at the last moment when we are celebrating my niece bday, they sent half order and sent me a message saying that my order has been delivered. Because we were busy celebrating, i ignored the missing product of my order and complaint about this next day.

My complaint was not answer. I complaint again on their live chat and their representative left the chat without answering. I tried to get 3-4 and same protocol was followed (leave the chat) by their customer representative.

I do understand that we all are humans and maybe by mistake they did not deliver my half order but the behaviour and response i received from their customer service was pathetic.

My first (n last) experience with them was pathetic all because of their customer service. I should have listened to my friends about how horrible their customer service is. Lesson learned!

P.s. I do have the screenshots of my chat with their customer care to prove my case.

Thanks guys, and please be careful as one mistake from them can spoil your celebration.

Thumbnail of user ashwanip3
India
1 review
0 helpful votes
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November 30th, 2020

Ordered cake for someone to give her suprise... however had to wait 3 hours from the expected time... worst. Worst... worst service ever experienced...

Thumbnail of user roushanj1
India
1 review
7 helpful votes
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September 7th, 2020

I would like to thank the Winni Customer Support Team very much for a qualified employee like Neha Sharma / Sharma Neha who has helped me appropriately with immediate effect, due to which I am very happy with Neha Sharma and Winni's Customer Support Team,
We will always prioritize winni for such online shopping.
Thank U so Much Neha Sharma
For Neha i Give ******* Star for review

Thumbnail of user saic5
India
1 review
0 helpful votes
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December 17th, 2018

Customer support was very fast I really appreciate "Sakshi" very proactive resolved my issue. Yet to delivery the surprise cake tonight to my loved sister Hope all set to go. Thanks Winni

Thumbnail of user shivams23
Brazil
1 review
0 helpful votes
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May 23rd, 2019

Yummy cake and great service and timely delivery. Busy schedule, limited time and not waiting to miss love one birthday, so i got suggestion from my colleguge to order from this website.

Thumbnail of user preethamp
Australia
1 review
0 helpful votes
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July 4th, 2018

As soon as I went into the website, Shalini came on live and provided excellent service. It is a 5 star type of service. Thank you Shalini. Keep up the good work..

Thumbnail of user bushrak6
India
1 review
0 helpful votes
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September 22nd, 2019

Such humble and professional assistance. Thank you for all the info and being so helpful Kayra. Out of so many other sites winni and its helpline desk is one among the bests.

Thumbnail of user agamk
India
1 review
0 helpful votes
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March 9th, 2020

I had an issue with address and got quick help from Preet. Conversation was very proper and got my solution in few steps. I am happy with the service provided by Winni,

Thumbnail of user tarund7
India
1 review
0 helpful votes
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September 5th, 2021

Ordered birthday cake online with winni online in blr Whitefield. Stale cake was delivered, it was smelling.
Spoiled birthday celebration.If alternate choice there, do not book here.

Thumbnail of user mohita11
India
1 review
0 helpful votes
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April 29th, 2019

I have ordered 1 Rose bouquet and 1 teddy bear for my wife on our wedding anniversary. Rose bouquet was good but teddy bear looks cheap. So suggest you to improve on quality.

Thumbnail of user aiswaryac
India
1 review
1 helpful vote
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February 14th, 2020

We ordered a cake for valentines day in the time slot of 9 am to 3 pm. But the cake reached at 9 30 pm. that too at the office address. Worst services.

Thumbnail of user rvm
Seychelles
1 review
0 helpful votes
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April 28th, 2019

I talk with rimple payal and nikita and they helped me very well. They way of customer handling is great. I am just giving this review for winni customer care executive's only. Keep it up guys

Thumbnail of user parikshitb1
Canada
1 review
0 helpful votes
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August 8th, 2019

Really happy to order the cake in desired flavour although it was not listed but the Trisha helped to get me the flavour I wanted.! Keep up the good service.

Thumbnail of user shobap1
India
1 review
0 helpful votes
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September 24th, 2019

The delivery was great. But I gave 4 rating because the message which I requested to put on the cake was not done. If that was correct it would happy.

Thumbnail of user brijalb
India
1 review
0 helpful votes
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September 12th, 2019

It was a good experience. They helped me to surprise my best friend with roses and cake. The surprise was best and I thank them for the on time delivery.

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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