I placed an order for $192.45.
They sent the package to South Carolina - I do not live in South Carolina. I never received what I ordered.
I contacted Customer Service 3 times. They told me I did live in South Carolina, and that I received the package. They refused to refund my money and would not send me the items I had already paid for.
I asked to speak to a Supervisor - there never was one available. They told me one would call me back. No one ever called me back.
They stole my money - I have no items that I ordered and they do not care at all.
I have never dealt with a company that refuses to honor logical terms of purchasing products - you place the order, you pay them, you receive your goods. For Woman Within, you place the order, they steal your money and they do not care if you receive the goods.
I didn't receive anything from you but you charged me l have notified my bank and the fraud Dept will be involved i have the first order was *******543 for around 48.00 next was was around 40 them almost 60.0
We sincerely apologize for your recent experience with KingSize. To help us resolve the issue, please email us at social.media@fbbrands.com with your order number, email address, billing ZIP code, and a brief description of the problem. If you have a screenshot of your order confirmation, it will assist us in addressing your concern more efficiently. Our team is committed to providing the support you need.
Sincerely,
KingSize Customer Service
Never buy from this company on Amazon they are not trustworthy when it comes to shipping and delivery. Amazon cannot control their stores.
I've ordered a few things from their website over the years, and have returned most of it. I think I've finally learned not to order from them anymore. Their merchandise quality is mediocre at best, and overpriced at that, IMO. I agree with others as to their shipping and return fees being quite ridiculous. I'll give Woman Within a hard pass from now on.
Purchased 2 pair of jeans. Ordered my normal size. Both pairs had the size I ordered on them, but were WAY to BIG. I returned the jeans. WomanWithin charged 17$ for sending me the jeans, which I knew the charge when ordered. However, on the return, they deducted 11$ from my refund to cover return shipping. So, in short, cost 28$ to try on 2 pair of jeans.
These people are awful. They change the price from what is online. My dress is 84.99 and you click on it and they raised it to 129.00. Customer service is awful. I put a picture down there than once you click on those the price raises. And then it would've cost me $35 just to have my dress shipped to me that's ridiculous. Definitely going somewhere else
Poor customer service! They send you coupons galore but site does not allow you to apply them. Very dissatisfied! No help at all when I reached out to them.
Placed a few orders, credit ran, go online nothing in order history…call customer service get a foreign rep likely India who says she can't check orders site is down and it has been for awhile. Company is shady and overcharges for shipping.
Thank you for your inquiry. At Woman Within, we are committed to enhancing your shopping experience. To achieve this goal, we'll be upgrading our systems from January 12th to January 19th, 2024. During this period, there will be a temporary delay in the processing and shipping of orders, with after-purchase services like order status, shipment tracking information, and all Member Reward information being temporarily unavailable.
We understand the inconvenience this may cause and genuinely appreciate your patience and understanding throughout this upgrade process. Rest assured, all adjustments, order details, and Member Rewards information will resume on January 19th. We eagerly anticipate delivering an even better shopping experience once these enhancements are complete.
We're sorry for the inconvenience this has caused.
Sincerely,
Woman Within Customer Service
It is almost impossible to get the correct prices online, even if you order from a catalog you received the same day you order. I have seen prices change in only a few minutes trying to order online. I'd advise calling and tell exactly what you see in your catalog and online. What a shame!
Hello Patricia. To order from the catalog, please visit our website and click on "Catalog" at the top of the page. Then, fill out the form with the item number (including dashes) and the catalog price should appear. If you don't see the catalog price, please call the number on the catalog to place your order over the phone.
After waiting about a month for my order (the second time I had to ordered.) My first order was cancelled by Woman Within before it was even shipped.
I am happy with the ease of the return. I am even happier to return these trashy ill-made cheap clothes to Woman Within.
What happened to your quality? I have to say I no longer recommend Woman Within to anyone.
Your order apparatus is flawed and your goods are trash. Returning your merchandise is easier than order and for that thank you.
I am 3x plus size woman. 3x is a different size depending what country your clothing is coming from. The material is overly dyed and has stained the white plastic on my toilet seat and lid, the edges of my kitchen counters, my white painted vanity doors where my knees touch/rub the doors and inside of my clothes dryer is turning blue. The agitator of my top loading washer always has dye streaks after washing my clothing even in cold water and using Woolite gentle detergent. The tops are shapeless and thy pill quickly, the pants are poorly fitted. If I put the waist band of my petite pants on my waist the crotch hangs down to my knees.
Hello Shauna. The Member Rewards Program is an optional offer at the end of the order, requiring your consent with email and card information to sign up. If you do sign up and no longer wish to be in the club, you can cancel at anytime at 1-877-527-9948 or email CustomerService@FullBeautyMemberRewards.com.
This is the worst company to deal with, would not take code. Called to place order wrong item sent nothing fit and not as advertised in description then essentially charge you 10.99 to try on and return no wonder Amazon does so well. Customer Service was non existent
Order #*******618
I've spent thousands with this company over the years. The products usually cost a bit more, but the quality always made it worth it. I bought a robe at Christmas that came apart first wash. It was my first poor quality from them. On May 2, I ordered a complete outfit. After weeks of not receiving it I started inquiring. They keep trying to tell me it was delivered on April 6! They INSIST this is accurate and don't seem to understand why it could not have been delivered a month before the order was placed! I can't tell if they're incompetent, apathetic, or just plain stupid. I've turned it over to my financial institution and I will NEVER spend another penny with any Full Beauty brand!
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
I ordered a coat. It was at least a size too big compared to the label. Returned and got $50 back from an $80 purchase. In the end with interest on a restocking fee, I paid $57 for nothing. After calling, cancelling card and paying off a balance for nothing, I got another bill for $2 and a $9 charge to pay that off or get a $40 late fee. They had already cancelled the account so could not pay online.
Unbelievably incompetent company with customer service call center people who speak such poor English I could not understand anything said. What a horrible company to deal with!
Angry in Indiana 2/2023
I purchased this coat as a Christmas gift. The sewing within the pockets came undone in about 45 days. Then the sleeves began to come apart at about 70 days, so I called them. I was told by their employee that I still had about 10 days to exchange the coat, but by the end of the call he let me know that the 60 day return period was over. They then explained that they are sorry for my situation but cannot help me due to their very strict policy. This was not an inexpensive item but it was cheaply made. I would suggest you go to your local store or a better online option. I do not recommend using Woman Within.
Everything I ordered per their size chart was WAY to big. After spending $12.99 for shipping, it cost me another $10.99 tor return. That is $25 I will never see. Their products are sub par and you will spend more money on shipping and returns than the actual product. They can't even get their sizing right. I ordered two pants the same size, but were obviously NOT the same size. See photos. This will be my third return.
If you order anything, make sure you won't need it anytime soon. Then when you "attempt" to call customer service, you're on hold for at least an hour. They can't do anything. They won't cancel an order that hasn't even been shipped much alone find the order. Email them? That's just as funny. You get a auto response. Chat? That's never open. Never again
I placed an order May 2,2021. Mailed my returns from that order beginning of June. They did not process my return until the end of August, when of course it was too late. So now I have to pay for merchandise that not only doesn't fit, but I didn't even get to keep! I am paying for clothes that Woman Within gets to sell to someone else and make even more money! Not acceptable!
Thank you for bringing this to our attention. We’re sorry you had a bad experience and will strive to do better. We're happy to help you via phone or live chat on our site. 1-800-248-2000.
I have been ordering clothing from Woman Within for the last 15 years, but I am done with this company due to shady practices. I ordered three t-shirts that are advertised as 100% cotton. These are the same shirts I have been ordering for years. They are now 60% cotton/40% polyester, and they are rough like sandpaper! The sizing tag that is sewn into the side is usually made of soft nylon, and now it is made of plastic. If you cut the tag off, you have to sew the side of the shirt, since it is sewn into the seam. I will be donating two of the shirts now, since they have already been washed. The third one that was returned was charged a return fee of $9.99, even though the item was falsely advertised. Customer service is absolutely worthless! There should be some class action suit against a company that lies about their product and has such a shady return policy. They will no longer get any money from me!
Hello Deborah. We would like to apologize for your recent experience with Woman Within. Please send us an email to social.media@fbbrands.com with your order number and billing zip code. We will be glad to further assist you.
Thank you
Woman Within Customer Service
My order states not shipped yet and cant get a status of when i will get it. They took my money and they don't answer any emails that i send. Chat is always unavailable on their site. Guess i am going to have to go to the bank and dispute the charge. Do not recommend this company to anyone. That take your money and run. Such a shame during these hard times everyone is facing.
Answer: I don't know about charging for each item but you are always charged a shipping fee for returns even if the mistake is their fault.
Answer: Hello Susan, please contact Comenity Bank. They will be happy to assist you. You may call toll free at 1-888-252-5484.
Answer: Get your financial institution involved. Something is wrong with Woman Within.
WomanWithin has a rating of 1.8 stars from 783 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WomanWithin most frequently mention customer service, credit card and return policy. WomanWithin ranks 1931st among Women's Clothing sites.
We sincerely apologize for your recent experience with KingSize. To help us resolve the issue, please email us at social. Media@fbbrands. Com with your order number, email address, billing ZIP code, and a brief description of the problem. If you have a screenshot of your order confirmation, it will assist us in addressing your concern more efficiently. Our team is committed to providing the support you need.
Sincerely,
KingSize Customer Service