• Worthy

Worthy

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Overview

Worthy has a rating of 4.7 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience, and customer service. Worthy ranks 2nd among Diamond sites.

  • Service
    79
  • Value
    73
  • Shipping
    74
  • Returns
    28
  • Quality
    60
Positive reviews (last 12 months): 92.9%
Positive
65
Neutral
0
Negative
5
24
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How would you rate Worthy?
Top Positive Review

“Took too long to get money”

Sara T.
9/30/24

After the sale I had to contact Worthy two times as to where our money was. Although you are told it would take 10 to 15 days, our money took a bit longer. We bank with an international bank not a local institution so the length of time was unnecessary.

Top Critical Review

“Wasted my time”

Tia B.
11/12/22

I sent in a ring and a necklace to sell. They had me take a picture of the ring and send it to them. In none of the communications did it say that the items had to meet their criteria to sell them. I mailed the items the next day and the day after that, I got an email stating that my items are not the kind of items that they want to sell. They had not even seen the necklace yet. The items arrived at their location and the next day they sent me another email stating that there was not enough demand in their marketplace to sell my items. They wanted to return them to a staffed fed ex location two hours away from me. Went thru all the rigamarole to get my items sent back to my home address. Would not recommend them unless you have very high-end jewelry. Apparently, that is all they are looking for. They should screen items better to save people time of sending their items in.

Reviews (433)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (24) customer service (28) reserve price (15) diamond ring (20)
Thumbnail of user thomasa754
California
1 review
0 helpful votes
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February 22nd, 2021

Professional. Process went smoothly. Easy to use. Ornella and the staff were helpful. Would recommend to others.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Thomas,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user jenniferm5132
New York
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

The whole process was very easy and I received communication every step of the way. Highly recommend.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Jennifer,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user logany75
Virginia
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Company was quick and easy to work with. Very responsive and available for questions throughout the process

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Logan,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user stephanied1748
Kentucky
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

The team at Worthy were informative and constantly kept me abreast of where my ring was in the process and what to expect next.

Service
Value
Shipping
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Stephanie,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user amberm777
Illinois
1 review
0 helpful votes
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May 9th, 2022

Everything about this process was so easy and wonderful! There was great communication every step of the way and I would highly recommend them!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Amber,

This is exactly what we strive to do! Congrats again on the sale of your piece! Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user tamarah328
Nevada
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

Such an easy experience. All representatives were super communicative through the whole process. I couldn't believe how easy it really was

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Tamara,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user sarap158
Virginia
1 review
57 helpful votes
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April 15th, 2019

I started the process to sell my ring through Worthy. The initial sales lady * let me know that I could possibly obtain anywhere between $20-$28k based on the information I gave her from my estimate and appraisal. I sent the ring in and was contacted by * helping manage the auction. I almost changed my mind and when I asked him to send the ring back, he said no. So the auction starts, I get a bid of $3k, then $9. The final bid was $10k. After being told I could have more than $20--I said no. The appraisal was $60k, and while I fully understood I would not receive that, $20 was not too much to ask. When it's all over I asked * to send my ring back. He sends me this email,

* (Worthy)

Apr 2,12:37 PM EDT

Dear Sara,

Thanks for emailing and giving me the necessary info. I do believe the 10,000 is a great offer but understand where you're coming from if your expectations were 3x market value.
Is it possible to leave the sarcasm out of it? I actually have an offer now for $28k, and if I had accepted the $10 I would have lost out! No need to include the passive-aggressive attitude, *.

*Personal information redacted by admin

Thumbnail of user sherrib326
Pennsylvania
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Was a good experience and was able to sell my rings for close to what I expected even with the extremely low appraisal.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Sherri,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user margareto904
California
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

I didn't want the hassle of finding a reputable seller here in Florida.
Read good reviews of Worthy. I decided best for me.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Margaret,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user selenab26
Texas
1 review
0 helpful votes
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January 2nd, 2021

Abbey deserves a raise she's so awesome! I want her boss to know that they are lucky to have her on their team.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Selena,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user lorettap87
Texas
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

The process of selling my ring was fast, simple and very successful. The whole team was helpful at all times. Thanks to you all.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Loretta,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

Thumbnail of user victoriab1137
Texas
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Everything worked out the way it's explained. Totally painless and with a great result. Totally recommend.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Victoria,

Your feedback means so much to us and we're so glad we were able to help you sell your jewelry. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user healanp
Virginia
1 review
0 helpful votes
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April 1st, 2022

Was offered way more than several local jewelers offered. Easy process, good communication. Will definitely recommend!

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Healan,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user sa355
Rhode Island
0 reviews
0 helpful votes
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December 31st, 2021

Very easy to work with. Did my own research and got an excellent and very fair sale price at auction. Highly Recommend

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi S A.,

Your feedback means so much to us and we're so glad we were able to help you sell your jewelry. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user minhl24
Kentucky
1 review
7 helpful votes
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March 18th, 2020

Good customer services. Quick services and really friendly. Definitely recommended this places to everyone body.

Thumbnail of user judyh71
Roy A. – Worthy Rep

Minh - we are so happy that we were able to help you sell your jewelry. Thank you so much for your business!

Thumbnail of user ts772
Arizona
1 review
2 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

The process was very simple and provided a stress-free experience of selling my ring. I will certainly recommend Worthy to others.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi there!

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user stephaniej724
New Jersey
1 review
1 helpful vote
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April 28th, 2021

Worthy goes above and beyond to walk you through and keep you informed about what is happening. I highly recommend them.

Service
Value
Shipping
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Stephanie,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user laurag1998
Virginia
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Excellent. The only preparation to do is mail the ring. Worthy does everything else for you. Very happy with the process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Laura,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user kristinp95
Michigan
1 review
1 helpful vote
  • Send Message
April 29th, 2020

Great and easy experience. Definitely recommend. Ornella was just wonderful, made the process so easy and really cares about her customers.

Thumbnail of user judyh71
Roy A. – Worthy Rep

Thank you Kristin for your review - we are thrilled that we could help you sell your valuable and are proud that Ornella is on our team!

Thumbnail of user ruthr676
New York
1 review
0 helpful votes
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March 4th, 2021

Abby wwas a great help in selling a womens old Rolex watch. Very helpfull during the whole
Process Thank you

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Ruth,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user dmitriym26
New Jersey
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Everything is great, great customer service, easy transaction. The only negative thing is fees is high

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Dmitriy,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user kimberlyt1347
Ohio
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Great customer service! Worthy staff is very professional and stays in contact with the seller from the start of the auction to the finish.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Kimberly,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user chriss4194
Texas
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

They were very proficient and informative every step of the process. They made everything so easy and stress free. Thanks worthy, your the best!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Chris,

This is exactly what we strive to do! Congrats again on the sale of your piece. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user annettee117
Texas
1 review
0 helpful votes
  • Send Message
October 31st, 2022
Verified purchase

Everything about the experience was nice! They kept me well informed and there was a step by step process that had me an ease this entire process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Annette,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user annettem548
Texas
1 review
0 helpful votes
  • Send Message
October 30th, 2022
Verified purchase

Worthy kept me in the loop the entire time and helped me feel comfortable with where my jewelry was.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Annette,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

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From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.

Company Representative

Thumbnail of user lindsayh145
Worthy T.
VP Chief Gemologist Worthy
Roy Albers is a jewelry professional with extensive experience in diamonds, gemstones, merchandising and fine jewelry manufacturing. He was Chief Gemologist and Vice President of Gemstone Acquisitions of Tiffany & Co. He has served on the board of directors of the American Gem Trade Association and the American Gem Society. Roy currently is the VP Chief Gemologist at Worthy, based in New York City.

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