• Worthy

Worthy

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Overview

Worthy has a rating of 4.7 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience, and customer service. Worthy ranks 2nd among Diamond sites.

  • Service
    79
  • Value
    73
  • Shipping
    74
  • Returns
    28
  • Quality
    60
Positive reviews (last 12 months): 92.9%
Positive
65
Neutral
0
Negative
5
24
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How would you rate Worthy?
Top Positive Review

“Took too long to get money”

Sara T.
9/30/24

After the sale I had to contact Worthy two times as to where our money was. Although you are told it would take 10 to 15 days, our money took a bit longer. We bank with an international bank not a local institution so the length of time was unnecessary.

Top Critical Review

“Wasted my time”

Tia B.
11/12/22

I sent in a ring and a necklace to sell. They had me take a picture of the ring and send it to them. In none of the communications did it say that the items had to meet their criteria to sell them. I mailed the items the next day and the day after that, I got an email stating that my items are not the kind of items that they want to sell. They had not even seen the necklace yet. The items arrived at their location and the next day they sent me another email stating that there was not enough demand in their marketplace to sell my items. They wanted to return them to a staffed fed ex location two hours away from me. Went thru all the rigamarole to get my items sent back to my home address. Would not recommend them unless you have very high-end jewelry. Apparently, that is all they are looking for. They should screen items better to save people time of sending their items in.

Reviews (433)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (24) customer service (28) reserve price (15) diamond ring (20)
Thumbnail of user melindat181
Alabama
1 review
0 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

This transaction was very smooth. I would definitely do it again.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Melinda,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user dusting143
Georgia
1 review
0 helpful votes
  • Send Message
January 29th, 2023
Verified purchase

The Worthy experience was very simple and easy. They communicated great! Thanks

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Dustin,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user irenam34
Florida
1 review
0 helpful votes
  • Send Message
March 26th, 2023
Verified purchase

Kendall was helping from shipping to the time I received my money. Great experience.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Irena,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user ninak177
Connecticut
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Easy process, great communication. Price sold for is lower than expected but worth the no hassle.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Nina,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

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From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.

Company Representative

Thumbnail of user lindsayh145
Worthy T.
VP Chief Gemologist Worthy
Roy Albers is a jewelry professional with extensive experience in diamonds, gemstones, merchandising and fine jewelry manufacturing. He was Chief Gemologist and Vice President of Gemstone Acquisitions of Tiffany & Co. He has served on the board of directors of the American Gem Trade Association and the American Gem Society. Roy currently is the VP Chief Gemologist at Worthy, based in New York City.

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