• Worthy

Worthy

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Overview

Worthy has a rating of 4.7 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience, and customer service. Worthy ranks 2nd among Diamond sites.

  • Service
    79
  • Value
    73
  • Shipping
    74
  • Returns
    28
  • Quality
    60
Positive reviews (last 12 months): 92.9%
Positive
65
Neutral
0
Negative
5
24
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How would you rate Worthy?
Top Positive Review

“Took too long to get money”

Sara T.
9/30/24

After the sale I had to contact Worthy two times as to where our money was. Although you are told it would take 10 to 15 days, our money took a bit longer. We bank with an international bank not a local institution so the length of time was unnecessary.

Top Critical Review

“Wasted my time”

Tia B.
11/12/22

I sent in a ring and a necklace to sell. They had me take a picture of the ring and send it to them. In none of the communications did it say that the items had to meet their criteria to sell them. I mailed the items the next day and the day after that, I got an email stating that my items are not the kind of items that they want to sell. They had not even seen the necklace yet. The items arrived at their location and the next day they sent me another email stating that there was not enough demand in their marketplace to sell my items. They wanted to return them to a staffed fed ex location two hours away from me. Went thru all the rigamarole to get my items sent back to my home address. Would not recommend them unless you have very high-end jewelry. Apparently, that is all they are looking for. They should screen items better to save people time of sending their items in.

Reviews (433)

Rating

Timeframe

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Reviews that mention popular keywords

engagement ring (24) customer service (28) reserve price (15) diamond ring (20)
Thumbnail of user michellea1939
New Jersey
1 review
1 helpful vote
  • Send Message
May 4th, 2023
Verified purchase

I had a great experience with the Worthy company. From the moment that reach out and started the process to receiving my money for my ring set everyone was professional. Each step of the way someone would make you aware of what was going on with your jewelry and where it was going also. Asked for permission to do things with it also. Can not say enough about the company. Very easy process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Michelle,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user lesleyo39
Texas
1 review
0 helpful votes
  • Send Message
March 10th, 2022

I highly recommend using Worthy to sell your jewelry! They will send you a complimentary mailing package in order for you to mail your jewelry off to New York to be graded and have the pictures taken. They will then keep you updated on every step of the process via email and text message. Once your jewelry is ready it will be put up for auction for 48 hours and you can watch the bid price on your jewelry for the full 48 hours. If your preferred price was met or it was exceeded your jewelry will be sold, and if it's not you get to choose whether to sell for the highest bid or get your jewelry back. I sold my engagement and wedding band and I got way more than I hoped to get! Worthy will take a percentage of the highest bid price as a service fee. Mine was 14% Worthy will then call and confirm payment process and information and the money was in my account less than 5 days after it was sold. I'm very happy with the service Worthy provided!

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Lesley,

We appreciate having had the opportunity to partner with you on the sale of your bridal set. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Thumbnail of user dalew583
California
1 review
1 helpful vote
  • Send Message
October 28th, 2023

I scheduled a call to go over selling jewelry and 5 mins before call time, it was cancelled by them with no reasoning and no rescheduled time. I went on website to account to see if any notes were there and it deleted all my jewelry I took pictures of and it was like I never did anything on there website.

Products used:
Nothing because everything got deleted and my call got canceled with no explanation.

Service
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Dale,

We appreciate your interest in working with us and the effort you went to in sharing details for your various rings and loose diamonds and gemstones. In preparation for your scheduled call, our gemologists reviewed your various jewelry submissions and unfortunately determined none of the pieces meet our minimum criteria for auction. If we are not confident your jewelry will perform well amongst the professional buyers making up our buyer network, we will let you know right away so you can pursue other avenues that may be a better fit.

When reviewing your account history, we can confirm your call was scheduled for 1:30 PM ET and our team sent you an email and text message around 10:30 AM ET that morning explaining our determination on your various pieces. We recognize it can be disappointing if we are unable to help you sell your jewelry and we are hopeful you have since found more success elsewhere.

To ensure there are no remaining concerns left for our team to address, a member of our leadership team will be following up with you directly to discuss your recent experience further.

Thank you,

Worthy Team

Thumbnail of user lisam890
Pennsylvania
1 review
5 helpful votes
  • Send Message
October 17th, 2018

I was leery of this process but at the same time felt that the ring was no good to me anymore so I might as well make a profit off of it. I didn't get as much as I would have liked for it about $400-$900 less than expected and that was with what I thought was low expectations but must say process was very easy. I spoke with and texted several times with someone from the company before making the decision because it scared me to send my ring in the mail. I never was told and I guess didn't think to ask or read that 22% off of what you sell ring for is taken for process and sale of ring. This is something that I believe should be a little clearer. All in all it was a positive experience. Ring cost $5000 made $1123. The ring was 13 years old.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Lisa,

Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user laurav908
Idaho
1 review
0 helpful votes
  • Send Message
May 8th, 2022

Very smooth process, every single step is explained and updates are sent regularly. I sold my ring in a couple of days and received payment very shortly after. I feel that every step was handled quickly and professionally. Thank you Worthy team!

Service
Value
Shipping
Quality
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Laura!

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user daniellew725
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

This was an extremely simple experience where Worthy took care of everything from start to finish! I will definitely recommend Worthy to others and will use them again when needed in the future. Thank you for making this a positive simple experience!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Danielle,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

Thumbnail of user christinaf431
Maryland
1 review
3 helpful votes
  • Send Message
March 7th, 2022

It was difficult deciding to sell my diamond ring; it was my great grandmother's engagement ring. But Abbey with Worthy consistently kept in touch, every step of the way, which made me more comfortable with my decision. The initial recommended estimate (reserve) was more than what I hoped for. It ended up selling for a little more than the recommended estimate and I received the funds within a few days. I would highly recommend Worthy to anyone considering selling their diamond ring.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Christina,

We know parting with such an important and meaningful possession is not easy and we're glad you felt supported throughout the process. Thank you for taking a moment to share your experience. Your feedback means so much to us because this is exactly why we do what we do.

The Worthy Team

Thumbnail of user jcobb.private
North Carolina
1 review
1 helpful vote
  • Send Message
November 1st, 2023

While the company seems good often the right hand has no clue what the left hand is doing. The upload tool is woefully inadequate. I have submitted 4 different high end gemstones that I was told Worthy would accept. None of the submissions were accepted, wasting my time. Your mileage may vary.

Service
Value
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hello Jeff,

We appreciate your interest in working with us and the effort you went to in sharing details for your various loose gemstones. Our gemologists reviewed your various submissions and unfortunately determined none of the gemstones meet the criteria for auction. Our unique buyer platform is made up of over 1,000 professional buyers and any of the jewelry we accept is based on observed market trends and historical auction performance. If we are not confident your valuables will perform well during auction, we will let you know right away so you can pursue other avenues that may be a better fit.

We recognize it can be disappointing if we are unable to help you sell your jewelry and we are hopeful you have since found more success elsewhere. To ensure there are no remaining concerns left for our team to address, a member of our leadership team will be following up with you directly to discuss your recent experience further.

Thank you,

Worthy Team

Thumbnail of user jenniferw1500
Indiana
1 review
1 helpful vote
  • Send Message
March 4th, 2021

Abbey at Worthy walked me through the process and answered all my questions. It took about two weeks from start to finish to sell my old engagement ring, and I wound up getting $600 more than a local jeweler said I would. It was great to know I could always end the process for free, and there was no risk. I would recommend Worthy to anyone!

Products used:
Sold an old engagement ring.

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Jennifer,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Thumbnail of user judiw65
Wisconsin
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

I had a good experience with Worthy and really appreciated the communication that kept me up-to-date on where my ring was and what was happening. The only thing I would recommend to others selling is to not "under value" the property. I'm glad I priced mine above the Worthy initial recommendation.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Judi,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user gregoryb395
Connecticut
1 review
2 helpful votes
  • Send Message
October 28th, 2020

Worthy helped me to sell my father's diamond ring. I had talked to several jewelers but because of the size of the diamond and the cut they were not interested. So I found Worthy on the internet. After reading reviews I called Rachel. She kept me informed thru the entire process and worked hard to sell my ring at an agreed price. Turned out that the ring sold above the reserve price! Thanks Rachel for a job well done!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Gregory,

Thank you for taking the time to share about your experience with Rachel! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user joyceh607
Illinois
1 review
0 helpful votes
  • Send Message
March 28th, 2022

Worthy was very helpful thru the entire process, they keep in contact with you from the first email until it sells telling you actually what they are doing with your jewelry. We would recommend Worthy to anyone who has a piece of jewelry to sell.

Products used:
engagement ring and diamond earrings

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Joyce,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user toddh403
New York
1 review
1 helpful vote
  • Send Message
November 10th, 2020

Jane and Kendall explained the process and held my hand throughout each step. I didn't feel pressured in any way. I felt like this was a fresh way to sell jewelry. Would suggest researching them if you are looking for a straightforward way to sell.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Todd,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We're glad you decided to give us a try and we look forward to working with you again should the opportunity arise.

The Worthy Team

Thumbnail of user davidp2781
Colorado
2 reviews
0 helpful votes
  • Send Message
March 11th, 2021

I had no idea how to sell my recently-inherited mother's jewelry. My wife doesn't wear jewelry and our kids are boys. Do I go to a pawnshop? That didn't seem like the right option. Found worthy.com online and my research showed them to be reputable. So I gave them a call and Kendall and his team took care of the rest. My stuff was FeExed, graded, priced and sold in a matter of 3 weeks. Money in my account three days after the end of the auction. This could not have been an easier or more user-friendly experience. Definitely recommend for anyone selling jewelry and will use them again if we ever find ourselves in the same situation.

Service
Value
Shipping
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi David,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We're glad you decided to give us a try and we look forward to working with you again should the opportunity arise.

The Worthy Team

Thumbnail of user susanr2071
Pennsylvania
1 review
1 helpful vote
  • Send Message
July 24th, 2021

I was very hesitant about the whole process. But I tried to sell my engagement ring to local jewelry stores, no one was interested. I researched Worthy online and read the reviews and decided to go for it. I am so happy I did! I feel that I got a very fair price for my ring. They even extended the auction to get me the best price! I am going to go through all my other jewelry and see what else I can sell through Worthy. Definitely recommend!

Service
Value
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Susan,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We're glad you decided to give us a try and we look forward to working with you again should the opportunity arise.

The Worthy Team

Thumbnail of user sandrap731
Alabama
1 review
0 helpful votes
  • Send Message
October 18th, 2020

I wanted to share my experience with Worthy. I needed to sell a couple of diamonds and this day and times we don't know who or where to turn sometimes. WORTHY is the place! Trust me, Rachel worked extremely hard with me to sell my diamonds. She kept me informed throughout the process and was able to answer any questions that I had.
Thanks Rachel, for a job well done.
Sandra

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Sandra,

Thank you for taking the time to share about your experience with Rachel! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user amale16
Michigan
1 review
0 helpful votes
  • Send Message
June 23rd, 2023
Verified purchase

Rachel Kass went above and beyond to make sure all my questions were answered in a timely manner and she was always standing by to help out in every way she can. I cannot be any happier with the outcome.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Amal,

Thank you for taking the time to share your experience with Rachel! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user scottf1729
New Jersey
2 reviews
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

I like the fact that you did all the work and sold the watch quickly. I'll consider you again if I have other valuable items to sell.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Scott,

This is exactly what we strive to do! Congrats again on the sale of your watch. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user joannam427
New York
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

If you are hesitant on selling your jewelry, don't be. Very easy to do and the associates are always keeping you informed of what is going on and explains
What you need to do.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Thank you so much for sharing your experience with us!

Ensuring transparency and clear communication throughout the selling process is of utmost importance to us. We're thrilled that our associates kept you well-informed and guided you through each step.

Your confidence in our service means a great deal to us. If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to make your experience with us as seamless and positive as possible.

Thank you once again for choosing us to assist you with selling your jewelry.

The Worthy Team

Thumbnail of user lindas5183
Texas
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

I spoke to an adviser and he explained the process which was pretty seamless. I wish I could have gotten a little more for the rings, but in the end, I have more money in my pocket versus the rings just sitting in a jewelry box. The funds will be used towards much needed new home gym equipment. I'm excited!

Service
Value
Shipping
Quality
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Linda,

Your feedback means so much to us and we're so glad we were able to help you sell your [item]. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user nicolec2331
California
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

No pressure, but they don't give a lot of info up front. They answered all of my questions and followed through with everything they told me.
Process was quick.
They worked to get a higher price for my ring and overall I am happy!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Nicole,

Your feedback means so much to us and we're so glad we were able to help you sell your ring. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user rebeccar819
Texas
1 review
0 helpful votes
  • Send Message
February 21st, 2021

Excellent service. I was a little nervous about sending my rings and not getting them back. Their service was excellent. I got information every step of the way. Their representatives answered me right away when I had questions. Will use worthy again. Will definitely refer my friends!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Rebecca,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user cristib15
North Carolina
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

I had a great experience selling an heirloom ring with Worthy. I worked with Rachel and she was there to assist me and answer all my questions. The whole Worthy team kept me informed every step of the way, everything was very transparent. I also got an excellent price for my ring. I would absolutely use Worthy again and highly recommend them.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Cristi,

Thank you for taking the time to share your experience with Rachel! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user kimberlyb2911
Tennessee
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Swift, informative, clear, trustworthy. Great experience!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Kimberly,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user karenh2339
Virginia
1 review
1 helpful vote
  • Send Message
March 12th, 2021

I found Worthy on line while searching for a place to auction some fine jewelry that I rarely wear. I made contact and heard back from them right away. They clearly explained the process for selling my jewelry and even provided shipping and insurance for the pieces. Once they were assessed and graded, they went to auction. All but one piece sold for well above the reserve price. I was very pleased with the service from start to finish. Kendall was particularly helpful in walking me through the auction and sales process. The day after the auction, Worthy contacted me to process my payment. The entire experience was flawless from start to finish.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Karen,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

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From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.

Company Representative

Thumbnail of user lindsayh145
Worthy T.
VP Chief Gemologist Worthy
Roy Albers is a jewelry professional with extensive experience in diamonds, gemstones, merchandising and fine jewelry manufacturing. He was Chief Gemologist and Vice President of Gemstone Acquisitions of Tiffany & Co. He has served on the board of directors of the American Gem Trade Association and the American Gem Society. Roy currently is the VP Chief Gemologist at Worthy, based in New York City.

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