• Worthy

Worthy

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Overview

Worthy has a rating of 4.7 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience, and customer service. Worthy ranks 2nd among Diamond sites.

  • Service
    79
  • Value
    73
  • Shipping
    74
  • Returns
    28
  • Quality
    60
Positive reviews (last 12 months): 92.9%
Positive
65
Neutral
0
Negative
5
24
See all photos
How would you rate Worthy?
Top Positive Review

“Took too long to get money”

Sara T.
9/30/24

After the sale I had to contact Worthy two times as to where our money was. Although you are told it would take 10 to 15 days, our money took a bit longer. We bank with an international bank not a local institution so the length of time was unnecessary.

Top Critical Review

“Wasted my time”

Tia B.
11/12/22

I sent in a ring and a necklace to sell. They had me take a picture of the ring and send it to them. In none of the communications did it say that the items had to meet their criteria to sell them. I mailed the items the next day and the day after that, I got an email stating that my items are not the kind of items that they want to sell. They had not even seen the necklace yet. The items arrived at their location and the next day they sent me another email stating that there was not enough demand in their marketplace to sell my items. They wanted to return them to a staffed fed ex location two hours away from me. Went thru all the rigamarole to get my items sent back to my home address. Would not recommend them unless you have very high-end jewelry. Apparently, that is all they are looking for. They should screen items better to save people time of sending their items in.

Reviews (433)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (24) customer service (28) reserve price (15) diamond ring (20)
Thumbnail of user tracyk422
Colorado
1 review
0 helpful votes
  • Send Message
October 9th, 2022
Verified purchase

I was completely satisfied. I was informed every step of the way.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Tracy,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user evac306
North Carolina
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase

Excellent customer service, was advised every step of the way and easy process!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Eva,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user johnw6787
Delaware
1 review
0 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

Very good communication. Could get more elsewhere but Worhy will definitely get your jewelry sold.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi John,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user villik
Illinois
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Abbey was excellent throughout the entire process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Vili,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user heathers2270
New York
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Very positive and efficient process with auctioning off rings.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Heather,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user irenam34
Florida
1 review
0 helpful votes
  • Send Message
March 26th, 2023
Verified purchase

Kendall was helping from shipping to the time I received my money. Great experience.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Irena,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user maryh4462
Arizona
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

I was skeptical at first. They make it so easy.
Excellent communication! Fast!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Mary,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user joj307
California
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

Updated on all actions taken. Very easy and efficient process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Jo,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user lynnr580
Iowa
1 review
0 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

It's been a pleasure giving you my amazing jewelry. I just sent in more three pieces.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Lynn,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user kateh532
California
1 review
0 helpful votes
  • Send Message
February 24th, 2023
Verified purchase

So seamless from start to finish. Great communication and process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Kate,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user dorothyb1146
Florida
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Selling my jewelry was completed quickly and without any flaws, thank you so much.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Dorothy,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user vickiet128
Minnesota
1 review
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase

Everything went smoothly. The only thing is it took longer than expected. About 5 weeks.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Vickie,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user beths1139
California
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

It was easy and I got twice the amount that someone else offered

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Beth,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user ninak177
Connecticut
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Easy process, great communication. Price sold for is lower than expected but worth the no hassle.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Nina,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user arielm206
North Carolina
1 review
0 helpful votes
  • Send Message
June 15th, 2023
Verified purchase

Great experience, very efficient and easy! Highly recommend!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Ariel,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user kristieh113
Georgia
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Great….just didn't sell for exactly what I needed or wanted, but it's ok.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Kristie,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you.

The Worthy Team

Thumbnail of user aaronm1041
Washington
1 review
0 helpful votes
  • Send Message
March 9th, 2023
Verified purchase

I reached out and received quick response regarding my sale.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Aaron,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user bonniee192
California
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

Kendall is kind, caring, and understands how I felt selling my ring. He really displays worth!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Bonnie,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user lesliec791
Maryland
1 review
1 helpful vote
  • Send Message
December 19th, 2022
Verified purchase

Literally didn't have to lift a finger- made the whole process so easy

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Leslie,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user hollym678
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

Worthy made the process easy.I would of liked to received a higher amount

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Holly,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user cinthias25
California
1 review
0 helpful votes
  • Send Message
January 2nd, 2023
Verified purchase

The overall service was quick and easy. Got notified of every step taken.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Cinthia,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user rileyb116
Florida
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

I was very pleased with the entire process. Excellent from start to finish!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Riley,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user craigm1106
Texas
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

The staff was helpful,informative,and professional.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Craig,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user noraf88
Florida
1 review
0 helpful votes
  • Send Message
October 2nd, 2022
Verified purchase

Prompt, courteous and effective. Great experience.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Nora,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user dusting143
Georgia
1 review
0 helpful votes
  • Send Message
January 29th, 2023
Verified purchase

The Worthy experience was very simple and easy. They communicated great! Thanks

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Dustin,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

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From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.

Company Representative

Thumbnail of user lindsayh145
Worthy T.
VP Chief Gemologist Worthy
Roy Albers is a jewelry professional with extensive experience in diamonds, gemstones, merchandising and fine jewelry manufacturing. He was Chief Gemologist and Vice President of Gemstone Acquisitions of Tiffany & Co. He has served on the board of directors of the American Gem Trade Association and the American Gem Society. Roy currently is the VP Chief Gemologist at Worthy, based in New York City.

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