• Worthy

Worthy

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Overview

Worthy has a rating of 4.7 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience, and customer service. Worthy ranks 2nd among Diamond sites.

  • Service
    79
  • Value
    73
  • Shipping
    74
  • Returns
    28
  • Quality
    60
Positive reviews (last 12 months): 92.9%
Positive
65
Neutral
0
Negative
5
24
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How would you rate Worthy?
Top Positive Review

“Took too long to get money”

Sara T.
9/30/24

After the sale I had to contact Worthy two times as to where our money was. Although you are told it would take 10 to 15 days, our money took a bit longer. We bank with an international bank not a local institution so the length of time was unnecessary.

Top Critical Review

“Wasted my time”

Tia B.
11/12/22

I sent in a ring and a necklace to sell. They had me take a picture of the ring and send it to them. In none of the communications did it say that the items had to meet their criteria to sell them. I mailed the items the next day and the day after that, I got an email stating that my items are not the kind of items that they want to sell. They had not even seen the necklace yet. The items arrived at their location and the next day they sent me another email stating that there was not enough demand in their marketplace to sell my items. They wanted to return them to a staffed fed ex location two hours away from me. Went thru all the rigamarole to get my items sent back to my home address. Would not recommend them unless you have very high-end jewelry. Apparently, that is all they are looking for. They should screen items better to save people time of sending their items in.

Reviews (433)

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Reviews that mention popular keywords

engagement ring (24) customer service (28) reserve price (15) diamond ring (20)
Thumbnail of user shawnas274
Minnesota
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Their communication was top notch every step of the way. I never had to wonder what the status was, or what step of the process they were on. Well worth the commission.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Shawna,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user susanf2329
California
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

The process was easy and I was kept informed regarding the status of my diamond pendant the entire time. The auction was a success, and we received the funds quickly. A terrific experience!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Susan,

Your feedback means so much to us and we're so glad we were able to help you sell your diamond pendant. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user nikkiw51
South Carolina
1 review
3 helpful votes
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October 3rd, 2018

The process was easy and seamless. I was skeptical going into it but my ring sold for nearly double what I had expected and I couldn't be any happier with the outcome. Thank you!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Nikki,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Thumbnail of user temitopedavido
New Jersey
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

My experience with Worthly was explained and communicated through your the whole process. I got a great value for my ring and it was deposited into my account within days.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey there,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user amyc2523
Illinois
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

I sat on my ring for years, not knowing with to do with it. I couldn't hand it down to my kids because it's cursed (ex-husband turned out to be a very bad man). But I knew re-selling it wasn't likely to bring much money. Eventually I got sick of having it and decided I'd take whatever I can get. I saw Worthy ads and checked out their BBB profile, and decided I would go for it with them. The whole process was simple, and they kept me informed every step of the way. It was exciting receiving the updates on what was happening. The hardest part was once it went up for auction-I was obsessed with seeing the bids in real time (pro-tip, the bids likely won't be great until the final day of the auction, so hang in there). But I ended up getting a lot more than thought I could. It's actually the equivalent to about 4 child support payments-comes in handy since my ex is over a year behind in payments.

So long story short, I never imagined I'd have to sell my beloved engagement ring to make up for missed child support payments. But I'm so glad I did! The weight of having that cursed token in my house is gone.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Amy,

Thank you for choosing to partner with Worthy to sell your ring, and congratulations on your recent sale! We work with many individuals in similar circumstances and nothing is more rewarding than helping someone move forward in their life!

Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user hollys319
Texas
1 review
22 helpful votes
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July 3rd, 2020

I recently auctioned a "significant" diamond ring using Worthy. Never having done anything like this before, I was naturally hesitant... mailing the ring safely, getting it certified (which was necessary) and then wondering how to go about selling it for a fair price. We were anxious about it. It was a family heirloom. We came across a review for Worthy and were very impressed. Their website is extremely easy to use and all of the outlined steps for shipping, certifying and selling, were easy and honestly, seemed too good to be true!

I entered the information that I had on the ring and set up a call with Worthy. Rachel Kass took the call. She was amazing. She calmly answered all of our anxious questions and spent over 45 minutes on the phone with us. She encouraged us to reach out if we had ANY concerns or other questions and was always prompt to answer an email or call. Her associate Ornella Beresi was also a tremendous help and we had no trouble connecting with either one of them. She mailed me the packing materials for the ring and kept me up to date every step of the way.

The Auction was a seemless and easy experience and we sold our piece for a very nice price. They took care of every detail and I would certainly recommend Worthy to anyone who has a similar need to auction jewelry. Thank you Rachel and Ornella! You are the best! - Holly S.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Holly,

Your feedback means so much to us and we're so glad we were able to help you sell your ring. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user sharlaw20
Mississippi
1 review
1 helpful vote
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December 22nd, 2023
Verified purchase

The process was simple and worthy kept me informed the entire time! Once my jewelry sold I received my payment in a timely manner!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Sharla,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user nickh858
South Carolina
1 review
7 helpful votes
  • Send Message
July 30th, 2022

Decided to try and sell an engagement ring on here and was very curious of how the process works. I went through the first couple of steps filling out the type of ring, shape and how many carats the ring itself is. After getting to the photo section I decided to wait and do a little more research so I left it blank and open. Fast forward to a couple of days later I start receiving phone calls from them up to 2 or 3 times a day, text messages and then phone calls. It was annoying at first but I actually liked receiving them so it was a constant reminder. Finally after getting one call today I had enough from the random phone calls and voice messages they were sending me and decide to go ahead with them. I uploaded photos, and completed the process. They sent me the insurance documents and then a shipping label for pick up, everything was going smooth until I received an email saying that my order was canceled. I called them to get some more information and they stated that my ring isn't in high demand and they were not in need of it. You're kidding right? They blew my phone up for 2 weeks leaving all of this $#*! and now I decide to go with it and they tell me that they aren't in need of it. What a joke, looks like this ring will be going to another site!

* Worthy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hello Nick,

We attempted to reach you directly about your stated concerns. Although we have not had success connecting with you, we remain available to discuss your recent experience and any steps we can take to make it right. We take the experience we provide to all sellers including prospective ones, very seriously. We do hope we'll have the opportunity to connect with you directly to address your concerns further.

Although we are not able to confirm we have the correct account without your confirmation, we believe we may have located your account based on the details available. We've completed an initial review of the account in question and show we received the initial submission for the 1 carat ring on June 7th. It was noted the optional upload photo step was skipped when the details about your ring were submitted.

From there, one of our Selling Advisors attempted to contact you to discuss the next steps. We also sent several requests for you to add photos to your submission. When the photos of your ring were submitted yesterday, June 30th, it was observed that the center diamond stone of your ring was smaller than the 1 carat initially listed. After our review of the photos, we did determine, that although the ring is beautiful, it did not meet the minimum criteria for auction. We recognize this was likely disappointing news after our series of attempts to reach you and obtain the remaining details about your jewelry.

If we are not confident we can assist you with the sale of your ring, we will let you know right away. We are hopeful you will find success through another avenue. If you have any other jewelry pieces you are considering selling, please let us know, we'd be more than happy to review those and see if we may be able to assist you with selling them.

Thank you,

The Worthy Team

Thumbnail of user de97
North Carolina
1 review
0 helpful votes
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March 4th, 2021

I wanted to thank Abbey for all her assistance during the process. She responded to text in a timely matter and explained every step..

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi D.,

Thank you for taking the time to share about your experience with Abbey! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user christiner1255
Kentucky
1 review
0 helpful votes
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January 30th, 2022

I cannot recommend this company enough. One on one guidance through the entire process. Clear instructions and so helpful. Will definitely be back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Christine,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user hillels3
District of Columbia
1 review
1 helpful vote
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March 17th, 2021

Smooth Process. Honest and reliable. Didn't feel pressured. Team was great, particularly Abbey who helped get the best price for the earrings.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Hillel,

This is exactly what we strive to do! Congrats again on the sale of your earrings. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user aliciam634
Pennsylvania
1 review
0 helpful votes
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June 7th, 2022

Would highly recommend worthy for re-selling an engagement ring. Kendall was the best to work with, great experience and payment was fast!

Service
Value
Shipping
Quality
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Alicia,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user peggiem17
Georgia
1 review
0 helpful votes
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June 7th, 2022

Thank you to Worthy and a terrific staff for assisting me in selling my ring. I even got more than I expected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Peggie,

We appreciate having had the opportunity to partner with you on the sale of your ring. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Thumbnail of user karenl3810
South Carolina
1 review
0 helpful votes
  • Send Message
May 6th, 2023
Verified purchase

They did a great job keeping me informed on every step. Relieved my money fast and I'm it again. Again.
Thank You!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Karen,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user valerieb317
Arizona
2 reviews
1 helpful vote
  • Send Message
July 20th, 2020

I highly recommend Worthy for selling your jewelry! Kendall helped me and kept me informed every step of the way!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Valerie,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user tomm2209
New York
1 review
0 helpful votes
  • Send Message
October 16th, 2022
Verified purchase

A fast turnaround. Kept me informed promptly at each stage, from grading to appraisal to sale. Transparency was greatly appreciated!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Tom,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user justynam10
Pennsylvania
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Easy process, wonderful service. Thank you for continuing to list my item until it sold. Very happy with this service.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Justyna,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user denisem1851
California
5 reviews
0 helpful votes
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October 24th, 2022
Verified purchase

I was a little nervous sending my ring to a company in New York but I looked up reviews for this company and they were 4.5 stars so I decided to give it a try.
One of the best things about this process is receiving emails and texts along EVERY step of the process. It really put my mind at ease.
On 10/1/2022 FedEx picked up my ring. On 10/5/2022 it was received into their facilities. They requested my approval to "unmount" the diamond so they could get an accurate estimate. On 10/5/2055 then informed me the ring was being unmounted. On 10/6/2022 my ring arrived to IGI grading labs for grading. On 10/11/2022 I was informed my ring was being graded. On 10/13/2022 I received this in email. "Our lab finished grading your ring. We're currently processing and uploading the grading information to our system." On 10/14/2022 in email: 'We are excited to say that we are ready for auction! Your item has been cleaned and professionally photographed showing off every aspect. You can view the detailed selling description and photographs before heading to your very own live auction!"
On 10/14/2022 my ring went up for auction. On 10/19/2022 the auction ended. There were 308 bidders and I received an email if I wanted to accept this price with full discloser of their cleaning and selling costs. My percentage was 18%.
I accepted their offer and the money was deposited to my account on 10/21/2022.
I would HIGHLY recommend them if you are looking to sell jewlery!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Marie,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We completely understand how intimidating selling your jewelry can seem at first and we're glad you decided to give us a try. We look forward to working with you again should the opportunity arise.

The Worthy Team

Thumbnail of user amyg538
New Jersey
1 review
1 helpful vote
  • Send Message
June 27th, 2020

Everyone at Worthy was amazing to deal with. My jewelry transaction went seamlessly. I would highly recommend using Worthy.

Thumbnail of user judyh71
Roy A. – Worthy Rep

Thank you Amy for your review - let us know if we can help you again in the future!

Thumbnail of user davidc8162
New Jersey
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

Very smooth process. They covered all the expenses to get the ring shipped and sold it ASAP. Great service

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi David,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user denav8
New Jersey
1 review
0 helpful votes
  • Send Message
March 4th, 2021

Thank you Abbey for all your help getting my ring sold. It was very easy and painless. I was kept in the loop the whole time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Dena,

Your feedback means so much to us and we're so glad we were able to help you sell your ring. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user kenc848
North Carolina
1 review
1 helpful vote
  • Send Message
August 30th, 2023
Verified purchase

Worthy team communicated every step of the process and performed the auction exactly as described in their program.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Ken,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user kristend258
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Everything was so easy and communication was great! Worthy kept me informed at every part of the process.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Kristen,

Your feedback means so much to us and we're so glad we were able to help you sell your piece. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user kareng2347
Massachusetts
1 review
0 helpful votes
  • Send Message
September 18th, 2022
Verified purchase

I am more than pleasantly surprised with the ease of the entire process, constant communication, and fabulous outcome.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Karen,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user nicolem332
Pennsylvania
1 review
2 helpful votes
  • Send Message
November 14th, 2018

It was a great experience. They insure your gems upon shipping and keep you updated and informed every step of the way.! Thank you Worthy!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Nicole,

Your feedback means so much to us and we're so glad we were able to help you sell your rings. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

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From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.

Company Representative

Thumbnail of user lindsayh145
Worthy T.
VP Chief Gemologist Worthy
Roy Albers is a jewelry professional with extensive experience in diamonds, gemstones, merchandising and fine jewelry manufacturing. He was Chief Gemologist and Vice President of Gemstone Acquisitions of Tiffany & Co. He has served on the board of directors of the American Gem Trade Association and the American Gem Society. Roy currently is the VP Chief Gemologist at Worthy, based in New York City.

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