• Worthy

Worthy

Write a Review

Overview

Worthy has a rating of 4.7 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience, and customer service. Worthy ranks 2nd among Diamond sites.

  • Service
    79
  • Value
    73
  • Shipping
    74
  • Returns
    28
  • Quality
    60
Positive reviews (last 12 months): 92.9%
Positive
65
Neutral
0
Negative
5
24
See all photos
How would you rate Worthy?
Top Positive Review

“Took too long to get money”

Sara T.
9/30/24

After the sale I had to contact Worthy two times as to where our money was. Although you are told it would take 10 to 15 days, our money took a bit longer. We bank with an international bank not a local institution so the length of time was unnecessary.

Top Critical Review

“Wasted my time”

Tia B.
11/12/22

I sent in a ring and a necklace to sell. They had me take a picture of the ring and send it to them. In none of the communications did it say that the items had to meet their criteria to sell them. I mailed the items the next day and the day after that, I got an email stating that my items are not the kind of items that they want to sell. They had not even seen the necklace yet. The items arrived at their location and the next day they sent me another email stating that there was not enough demand in their marketplace to sell my items. They wanted to return them to a staffed fed ex location two hours away from me. Went thru all the rigamarole to get my items sent back to my home address. Would not recommend them unless you have very high-end jewelry. Apparently, that is all they are looking for. They should screen items better to save people time of sending their items in.

Reviews (433)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (24) customer service (28) reserve price (15) diamond ring (20)
Thumbnail of user laurell18
Texas
2 reviews
1 helpful vote
  • Send Message
January 27th, 2023
Verified purchase

Great communication from the Worthy team all the way through the process. They sent me pre-paid insured postage to mail my ring to them, kept me in the loop as to when the ring arrived and then kept me informed on every step of the process from the inspection and evaluation of my ring, to giving me a cost estimate & complete report of the ring's qualities, to how the auction would go, what bids I got etc. When my ring was sold for the price I wanted, it took less than a week for me to get the money from them.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Laurel,

Your feedback means so much to us and we're so glad we were able to help you sell your [item]. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user deniseb1629
Illinois
1 review
1 helpful vote
  • Send Message
October 29th, 2022
Verified purchase

My communication with the staff was absolutely wonderful on the phone or by email nice however the site the website when you're in your account was a little crazy. Worthy gave me a recommended reserve price and I didn't like it I put it to be higher. Then I went into change it and it reverted back to what the Worthy reserve price was. That part was confusing and not user-friendly I was very disappointed in that.
Overall it was a good process very professional and prompt. I would use this service again but I would want to be walked through talking to someone on the phone when it came to the reserve price because again I was very disappointed in what happened with my situation

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Denise,

Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers! Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user roseanne5
Hawaii
1 review
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase

Worthy ads were starting to pop up on my feeds everywhere. I did have pieces of jewelry that I wanted to sell and had a reserve in my mind. After checking with local jewelers and not happy with the results, I decided to give Worthy a try. For being a busy working woman, I didn't have the time or energy to watch and hassle for the money that I wanted for my pieces. So having Worthy do the leg work for me was nice. I wouldn't say the turn around was quick and easy because coming from Hawaii, nothing is quick and easy. The whole process took time but not as bad I would say. I will use Worthy again but not have such high expectations in turn around. I did sell my piece for what I would have been satisfied with so I am glad Worthy came through on that part.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Roseann,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user tracyd347
New Jersey
1 review
0 helpful votes
  • Send Message
January 23rd, 2021

From the initial phone call with Rachel to the final auction and sale, our experience with Worthy was successful and so stress free! Your professionalism and efficiency made this a rewarding experience.

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Tracy,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user elvac30
South Carolina
1 review
2 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

I was skeptical at first because I wasn't familiar with Worthy. After reading reviews and checking their rating on BBB; I was confident enough to take a chance. I'm glad I did. Worthy communicated with me almost daily concerning the status of my ring. Within a week my ring was sold and in two days I received payment for auctioning my ring. I highly recommend Worthy.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Elva,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We completely understand how intimidating selling your jewelry can seem at first and we're glad you decided to give us a try. We look forward to working with you again should the opportunity arise.

The Worthy Team

Thumbnail of user emilya116
Texas
1 review
4 helpful votes
  • Send Message
November 17th, 2018

Easy process; kept me informed the entire time - every step of the way. Before I sent in my ring, I talked to a representative about the process and felt confident in moving forward. They sent me an update via email during every step of the process. I would definitely recommend to anyone wanting to sell their ring.

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Emily,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We're glad you decided to give us a try and we look forward to working with you again should the opportunity arise.

The Worthy Team

Thumbnail of user palomaf7
Florida
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

I had my doubts of using Worthy to sell a ring and a necklace but after reading about the company and reviews I decided to give it a try…
The only thing I certainly regret is that I should have done it before!
Rachel and Kendall were a delight to work with and mostly because of them both transactions were a success.
Bravo Worthy!

Service
Shipping
Quality
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Paloma,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user selleri
Texas
1 review
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase

I don't think I got the amount that I wanted & thought that the ring was worth. But- it was better than local pawn shops or selling online.
Overall it took about a month & they kept me informed but I did have to ask multiple times for status.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi there,

Thank you for sharing your experience! We completely understand it can be very disappointing to learn about the difference between retail and resale values.

Our primary goal is to help you get the most for your jewelry so thank you for allowing us the opportunity to partner with you. Should you need any assistance selling any of your other pieces, please do not hesitate to let us know. We'd be happy to work with you again!

The Worthy Team

Thumbnail of user dianas1418
Texas
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Worthy customer service was helpful and walked me through the entire process, I knew exactly what to expect at every stage, which was very helpful after FedExing my ring across the country. Which was also insured through travel. At the end I did receive more through Worthy's auction than I would've locally and that made me feel even more comfortable with my decision to sell.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Diana,

Your feedback means so much to us and we're so glad we were able to help you sell your [item]. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user carah36
Israel
1 review
10 helpful votes
  • Send Message
June 12th, 2018

I was pretty hesitant to use at Worthy at first but I am so glad I did! I sent them my old engagement ring and a necklace that I am no longer wearing. My engagement ring sold for more than I thought it would and while my necklace didn't get the offers I was looking for, they sent it back to me, insured and all! I didn't think that a company like this could exist but they do!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Cara,

This is exactly what we strive to do! Congrats again on the sale of your ring. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user stephaniel1739
Florida
1 review
0 helpful votes
  • Send Message
February 11th, 2023
Verified purchase

I was nervous about selling my diamond ring. I looked at several sites, but Rachel at Worthy contacted me, explained their plan and walked me through the process. Rachel was reassuring and made it easy. I sold my ring for the price I wanted. I will definitely recommend Worthy and Rachel to all my friends.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Stephanie,

Thank you for taking the time to share your experience with Rachel! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user geraldd364
New York
1 review
0 helpful votes
  • Send Message
October 8th, 2022
Verified purchase

Information and guidance was unclear and inconsistent for a while. For instance, I was told to send the watch but not how to send it. And even after I'd sent photos, and told that Worthy had examined the watch and made photos, I was asked for photos. So I didn't think Worthy was on top of things. I got more emails asking me if I wanted to sell the watch; yes, that's what I'd communicated from the start. I replied that in a former sale I just took the item to Worthy and that I didn't know how to send it, and then, finally, I got specific instructions and shipping label. The watch got sold for a price I found satisfactory.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Gerald,

Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user umanb
Georgia
1 review
6 helpful votes
  • Send Message
March 16th, 2017

I had solitaire that my local jeweler offered only $2000 for - Worthy put it on their auction place and I got $4800. I gladly paid the $960 fee since I would have had to travel around try sell it and my time is precious to me. Thanks Worthy!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Uman,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Thumbnail of user rachelg1078
North Carolina
2 reviews
0 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

I achieved the highest selling price using Worthy and the entire process was relatively quick and very easy. My auction ended and my minimum price had not been met so the Worthy team negotiated with the highest bidder until they reached my set sales price.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Rachel,

Your feedback means so much to us and we're so glad we were able to help you sell your jewelry. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Thumbnail of user vickyh174
Washington
1 review
0 helpful votes
  • Send Message
November 29th, 2021

My ring sold in a matter of days after it was put on auction. Communication was terrific. I knew what was happening every step of the way. When it sold, it was almost $400 over the asking price, and the money was swiftly deposited in my account.

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Vicky,

We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction! Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user bruces558
New York
1 review
0 helpful votes
  • Send Message
March 7th, 2021

Both of my Rolexes were sold slightly above reserve. Kendall was very cooperative and easy to do business with. My only complaint is that the auction only lasted two days and I feel I would have gained more if the auction was the usual length.

Service
Value
Shipping
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Bruce,

Thanks for taking a moment to share your feedback, we'll definitely take note of this on our end. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user jeongy1
Washington
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

Really was the simplest and easiest way to sell your jewelry. I only had to ship the ring (prepaid by Worthy) and the ring was sent for professional photos and sold within 5 days from start to finish.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Jeong,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user denises1559
Idaho
1 review
0 helpful votes
  • Send Message
September 17th, 2022

I sold my ring for much more than I thought I could. Kendall, my service representative, kept me updated on the entire process. I am delighted with the process, the provider service, and would not hesitate to use Worthy I the future.

Service
Value
Shipping
Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Denise,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user karliw13
Texas
1 review
0 helpful votes
  • Send Message
October 31st, 2022
Verified purchase

What originally was a stressful process of trying to figure out the best way to sell my ring became very simple with the help of Worthy! They helped me through the process and get the best price for what my ring was worth. Thank you Worthy!

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey Karli,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

Thumbnail of user dh875
South Carolina
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Very efficient and reputable company. Have sold two diamond rings with them - received closet $10K for one and $6500 for other. One caveat: before submitting valuables to them, check with at least two other sources to know a "ballpark" amount you can get to compare the value Worthy gives you.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hey there,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Thumbnail of user johnp6694
Minnesota
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

I have been very satisfied with the level of communication that I have experienced from Worthy.com. The entire process has been very thoroughly explained to me. I trust their expertise in valuing my items. I have been very satisfied with the results of the auction process. Sale proceeds funds have been promptly received.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi John,

This is exactly what we strive to do! Congrats again on the sale of your piece. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Thumbnail of user shannonw371
Texas
1 review
1 helpful vote
  • Send Message
May 5th, 2021

Very easy process! Ornella and Heather were excellent and made the experience very easy and a pleasant experience. Would highly recommend Worthy if you are wanting to get a fair price for jewelry you want to sell!

Service
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Shannon,

Thank you for taking the time to share about your experience with Ornella and Heather! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Thumbnail of user ryanr995
Florida
2 reviews
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

This was really much simpler than i expected. I felt their recommended reserve price was too low. I chose to set it higher and it did sell above my set price thankfully. Would try this again and would recommend.

Thumbnail of user worthyt1
Worthy T. – Worthy Rep

Hi Ryan,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Thumbnail of user renees725
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 1st, 2022

I had a great experience. I was always kept in the loop on every detail as it played out. I had my ring in a box for years. I was told at a jewelry store I wouldn't get more then $30.00. So it sat there. Finally I thought Id give Worthy a go. I mean how could it hurt I wasn't getting anything for it in the box. I got a ending bid of $ 750, wow! The only downfall I can give is I despise PayPal, days later they still won't release my money. Ugh!

Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Renee,

We appreciate having had the opportunity to partner with you on the sale of your ring. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

We provide several different payment methods to ensure you receive your funds fast. Please let us know if you are still having difficulty obtaining those funds from PayPal. From our experience, the account may need to be verified before the funds will be released. Feel free to refer to this PayPal help article in case it helps as well!

https://www.paypal.com/us/smarthelp/article/how-do-i-verify-my-paypal-account-faq444?app=searchAutoComplete

Thank you,

The Worthy Team

Thumbnail of user michellef1942
Connecticut
1 review
0 helpful votes
  • Send Message
April 25th, 2022

Not only did you email but txt every step of the way. I have never felt so comfortable with a company before. Not have I ever met a company that has the best customer service than Worthy. You are truly exceptional.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindsayh145
Worthy T. – Worthy Rep

Hi Michelle,

Your feedback means so much to us and we're so glad we were able to help you sell your jewelry. Don't hesitate to reach out should you need help selling any of your other pieces down the road!

The Worthy Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.

Company Representative

Thumbnail of user lindsayh145
Worthy T.
VP Chief Gemologist Worthy
Roy Albers is a jewelry professional with extensive experience in diamonds, gemstones, merchandising and fine jewelry manufacturing. He was Chief Gemologist and Vice President of Gemstone Acquisitions of Tiffany & Co. He has served on the board of directors of the American Gem Trade Association and the American Gem Society. Roy currently is the VP Chief Gemologist at Worthy, based in New York City.

How do I know I can trust these reviews about Worthy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Worthy?