• WyzAnt

WyzAnt

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Overview

WyzAnt has a rating of 2.4 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WyzAnt most frequently mention credit card, customer service, and business model problems. WyzAnt ranks 514th among Tutor sites.

  • Service
    42
  • Value
    27
  • Shipping
    10
  • Quality
    37

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate WyzAnt?
Top Positive Review

“The best tutoring site”

Annie S.
4/5/16

Tutors are accessible and respond fast. The site is user friendly. I am impressed that my phone calls are always answered promptly. I highly recommend WyzAnt to everyone who needs professional academical help. It's been a wonderful experience. Thank you, WyzAnt.

Top Critical Review

“Wasted Time”

Penrose R.
8/12/24

I spent quite a bit of time preparing my profile for applying at Wyzant. They said it needed some work and I updated it. They still wanted changes so I tried again. They dumped me. I have vast experience with teaching and tutoring but they apparently want generic profiles that match their algorithms. So, much time was wasted and I moved on to friendlier tutoring sites.

Reviews (377)

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Reviews that mention popular keywords

billing information (8) business model (12)
Thumbnail of user penroser
Colorado
1 review
0 helpful votes
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August 12th, 2024

I spent quite a bit of time preparing my profile for applying at Wyzant. They said it needed some work and I updated it. They still wanted changes so I tried again. They dumped me. I have vast experience with teaching and tutoring but they apparently want generic profiles that match their algorithms.
So, much time was wasted and I moved on to friendlier tutoring sites.

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Quality
Thumbnail of user jjasmith4
New Jersey
1 review
0 helpful votes
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August 28th, 2024

If you're a tutor, Wyzant (pronounced "Wise Ant") is NOT where you want to be. First of all, they take TWENTY-FIVE PERCENT. Absolutely abominable and astronomical!

FYI I'm writing this because they terminated me as a tutor - full disclosure. They have a comprehensive bunch of agreements, and they said it's because of section 18b of the agreement. The agreement is at https://support.wyzant.com/hc/en-us/articles/*******-Independent-Tutor-Agreement, and 18b reads as follows: "(b) Independent Tutor's material breach of this Agreement, violation of the Wyzant Terms of Use or Tutor Payment Policies, or misuse of the Site. - WITHOUT hyperlinks to the other agreements.

And how did they do this? They just DID IT. They sent me an Email saying they're "ending my access... effective immediately" becaue I supposedly violated the above, and then they ask for DOCUMENTS if I disagree! WHAT documents? To prove or disprove WHAT? And when I write back to ask, they say, "we're customer support - we don't have the ability to research"! NOW what? They say they've "conducted a review". Was I involved? Did they ask me ANYTHING? Did they give even ONE specific detail? NOTHING!
These idiots are a JOKE, and a bunch of NEO-NAZIs. Tutors and students: AVOID WYZANT LIKE THE PLAGUE!

Tip for consumers:
If you're a tutor, Wyzant (pronounced "Wise Ant") is NOT where you want to be. First of all, they take TWENTY-FIVE PERCENT. Absolutely abominable and astronomical!

FYI I'm writing this because they terminated me as a tutor - full disclosure. They have a comprehensive bunch of agreements, and they said it's because of section 18b of the agreement. The agreement is at https://support.wyzant.com/hc/en-us/articles/210395963-Independent-Tutor-Agreement, and 18b reads as follows: "(b) Independe

Products used:
Student referral as a tutor

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Thumbnail of user michellel157
New Jersey
6 reviews
9 helpful votes
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February 24th, 2024

Aside from the fact that many of the tutors on this site have wasted hours of my time because they did not know the material that they claimed to know, I have also lost money as a result of the wyzant messaging system.
On NUMEROUS occasions, I have sent messages that appeared to go through but never actually did. When I logged back into my account, the messages had disappeared. As a result, i have had to pay for lessons that I thought I'd cancelled via the messaging system. This company's customer service is abysmal and you hunt all over the internet to find a phone number. The tutors should provide contact information but everything goes through this faulty messaging system. I am filing a dispute with my bank to try to recoup the money that I've lost.

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Thumbnail of user gemtutoring085
Virginia
1 review
2 helpful votes
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July 5th, 2023

I tried receiving help from several PhD experts in data science/R and causal inference. None of them understood basic R syntax, anything in my research even though I shared all the data, code, and write ups they requested. Some charge $200 an hour! The code advice is often wrong, clunky.

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Thumbnail of user sebastianc14
California
1 review
11 helpful votes
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September 19th, 2017

I have been ripped off twice by false advertising of tutors who did not even understand the concept of Defamiliarization in English Literature, so I requested proof of what a writing prompt was asking for to protect myself from more scams and had a tutor accuse me of being lazy and not wanting to do any work. Horrible experience and site full of tutors who really don't care, just money, the moment they think your not a cash cow they just become unavailable.

Tip for consumers:
just don't. trust me.

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Thumbnail of user annies50
Indiana
1 review
0 helpful votes
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April 5th, 2016
Verified purchase

Tutors are accessible and respond fast. The site is user friendly. I am impressed that my phone calls are always answered promptly. I highly recommend WyzAnt to everyone who needs professional academical help. It's been a wonderful experience. Thank you, WyzAnt.

Thumbnail of user silviaf
California
1 review
10 helpful votes
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November 23rd, 2011

Would give them negative stars if I could. Abysmal customer service. They treat tutors very poorly and charge a starting fee that is 40% of the total fees paid on the website by students. Would not recommend to anyone.

Thumbnail of user bobl28
Illinois
1 review
7 helpful votes
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February 1st, 2013

Site takes away too much money. Customers never understand that they must first put in their credit card information before I can provide an email or phone number which leads to losing the chance at tutoring them. STAY AWAY. Not worth the trouble.

Thumbnail of user jimb90
Michigan
1 review
9 helpful votes
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May 24th, 2013

I worked for Wyzant as a tutor for many years and always found them to be a particularly nasty bunch who were only interested in the bottom line, i. E. money. They definitely do not care about their tutors and, as another review stated, look for any opportunity to delete your profile even after you've become a top earner with a large client base. I had over 200 hundred hours in and over 100 client reviews (4.9 out of 5) but was deleted without any explanation, obviously for no good reason... stay away from these guys, they are very bad news!

Thumbnail of user jacquelinem29
Ecuador
1 review
0 helpful votes
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August 8th, 2016

Wyzant provides me with an outstanding white board and digital tools, endless respect and outstanding customer service for my online tutoring. I graduated 2010 with a 3.7 GPA from U of AZ with a PhD and two minors, wrote a textbook that won 4 national awards in 2011/2012, and 2015 was published in an international peer reviewed journal. Yet, after 400 job applications I had ONE phone interview due to age discrimination. I have been a field researcher since 2005. As my husband is a 100% disabled Vietnam Veteran, we live where the year round mild climate makes his breathing possible. Wyzant is always respectful and pays on time.

Thumbnail of user lindsayk12
Virginia
1 review
5 helpful votes
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August 21st, 2013

Great company. You can find tutoring jobs in your area from their website. I wish they would increase compensation for tutors, though. Easy payment (direct deposit to checking account). I've always been paid as promised on time for hours tutored. Easy website - very user friendly!

Thumbnail of user brookeh5
California
1 review
5 helpful votes
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March 17th, 2013

Great website! I have almost doubled my number of tutoring clients through Wyzant. Straightforward interface for the most part. My only complaint is the draconian email system-- I often miss emails from students who try to message me from email addresses not associated with their accounts.

Wyzant is also fair with pay. After you've worked about 400 hours (1 year) Wyzant takes a smaller percentage to a point that it really isn't much more that clients I book through Craigslist-- but I get a lot more quality leads. They do a TON of google advertising and yet only take 5-20% of my student's bottom line-- depending on whether they purchased a package or not. 5%? Not much to pay for top rate marketing. Other companies without software based solutions often take 20-80% of what students pay.

Thumbnail of user tinam18
Michigan
1 review
10 helpful votes
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October 13th, 2013

Wyzant is a joke. As some else mentioned, 40% commission? That's outrageous. I only signed up to try to get my name out in a new city. (I had left a thriving tutoring business that I had built entirely by word of mouth in a previous city.)

They really ought to change their business model if they want to keep tutors happy. I would pay a flat $50/month to get referrals, but that's it. I think you're better off putting up your own website and simply putting out flyers at your local library. Once you get one or two satisfied students, they tell their friends, and they will usually have siblings, too. Word of mouth advertising can spread pretty quickly, but it takes a couple of years to build up.

(Personally, I think Wyzant might boot me soon b/c I have been simply talking w/the parents on the phone and working directly with them. That's how I've always done it. I really don't care if they kick me off. Their leads haven't been all that great anyway.)

Thumbnail of user amandam1044
Missouri
2 reviews
18 helpful votes
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September 12th, 2020

I sent multiple messages to different tutors. One set up a time then blew me off, another deleted all my work and rewrote it leaving tons of mistakes, the rest put my messages in a loop so they could increase their their hourly rate. Meaning I cannot contact them because my previous message was sent at old pay rate. This site is a joke!

Thumbnail of user emilyl868
New Jersey
1 review
1 helpful vote
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September 5th, 2023

Both my son and daughter's accounts were abruptly closed within a single day, and the reasons provided seemed quite extreme. My daughter's account was closed due to her sharing it with her brother, prompting us to open a separate account for him. Regrettably, this account was also closed, with the explanation that tutors were not permitted to assist students with their assignments. My son had diligently completed all of his summer assignments but encountered some difficulties that required assistance.

Furthermore, the customer service experience was notably unsatisfactory, characterized by a discourteous representative who abruptly ended our phone call on two occasions.

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Thumbnail of user smc5
California
1 review
12 helpful votes
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June 14th, 2019

I received this message, as did many other tutors:

After reviewing your account, Wyzant is ending your access to its platform according to paragraphs 17 and 18(b) of the Independent Tutor Agreement. It has come to our attention that a student requested that you complete work on his or her behalf. According to our records, you agreed to complete this work and as such, we will deactivate your account effective immediately.

I helped a customer solve practice problems for an actuarial exam, not even a student. They refused to reactivate my account. I have been tutoring and teaching math for 15 years. They are the most unprofessional company I have ever dealt with.

Thumbnail of user nancys238
Massachusetts
1 review
16 helpful votes
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September 23rd, 2017

Under the guise of silicon valley "disruption" this website has dominated google to extort money from educators and students everywhere. Thanks to Wyzant, the cost of tutoring has gone up an average of 30% across the country and even the world. They provide a yelp-like service, but instead of just providing a review they also take a huge cut.

This corporation tricks every person who does a google search for a local tutor by creating countless fake websites that link back to Wyzant. It's difficult to escape them. And most people don't stop to think about the money being ripped off from the tutor, or the higher price the tutor must charge to make up the cut that Wyzant takes.

Thumbnail of user timj72
Vermont
1 review
10 helpful votes
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December 19th, 2016

Half of the positive reviews seem pretty fake here... I tried Wyzant for 3 months and this service makes no sense. The tutors are forced to give 40% of their rate to the site so they totally overcharge students and parents and clients are forced to pay through website... why?
Anybody can open an account as a tutor, so there is no exclusivity or warranty...
Also... I realized that parents giving good reviews here (which seem pretty fake) acknowledge that the site is abusive towards tutors and they basically show to not care which is even worse...(flash news... you are being overcharged because of these practices!)
I closed account and use care.com and Tutorz. Way better!

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Thumbnail of user mikes23
New York
1 review
6 helpful votes
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September 28th, 2010

I found a tutor that seemed to good to be true for the rate they were charging. Her first communications were very friendly, but when I actually submitted my credit card info she became much more evasive about scheduling something and suggested I look for another tutor. I am almost certain it is a fake profile put there to come up high on web searches and draw people to the site. That is a very shady business practice, I deleted my info and will not be using this company.

Thumbnail of user arthurt4
California
1 review
5 helpful votes
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May 11th, 2013

Please do not sign up with this tutoring service. They wasted my time with hours of testing and job applications to students who very possibly do not exist.
The only student they sent me made an appointment for a lesson and then stood me up. I now believe he was working for them.

Since they took my social security and credit card numbers, I suspect their purpose is identity theft.
I suspect they will try to use my credit card and steal funds from my bank account.

The Internet is full of fraudulent scams. Please be careful.

Thumbnail of user steves193
California
5 reviews
14 helpful votes
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November 3rd, 2023

I've been trying to find a Spanish tutor for my daughter. I came across this website and have had no luck. One tutor was supposed to show up last Friday. Never did. She recheduled for today and again did not show up. She made up excuses for not being able to make her appointments. Finally I got one with another lady and she spent the whole hour searching for a Spanish book and did zero tutoring. What a waste of my time and money.

Products used:
1 hour tutoring

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Thumbnail of user trustd
California
1 review
2 helpful votes
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April 6th, 2022

If you register as a tutor on this website, they charge you 25% of your tuition every time. Have you ever been taxed this much even you only earn $35? No you don't. But wyzant absolutely will give you such experience! What's more, the so called algorithm is so stupid that your application might never arrive at the students! But some other tutors can hit the applications every time no matter how well you follow the "guidance" of "successful application"! Don't trust it if you think you are just a common tutor. You will never understand the rules of its game.

Thumbnail of user franw2
South Carolina
1 review
25 helpful votes
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September 23rd, 2014

Yes, WyzAnt is a scam! I am a CPA who wanted to make some extra cash on the side. They would take 40% of what they billed students and then just dropped me without any explanation? I am contacting the State for which they are chartered and hopefully have the company audited.

Tip for consumers:
Stay away from WyzAnt!

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Thumbnail of user cassandras11
Colorado
1 review
0 helpful votes
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April 12th, 2016
Verified purchase

Wyzant can give you plenty of options to work with for tutors. Although some of the tutors aren't fully truthful about what they know making to process frustrating.

Also it seems that the site's communication board has good days and bad days.

Thumbnail of user voll
Tennessee
1 review
3 helpful votes
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October 5th, 2012

I tutored for Wyzant for a year. I think the system can work for certain people in certain areas but not for everybody. Wyzant is very much about the bottom line (money) and not its customers. A major problem is those who do not submit payment info. These people want the tutoring but for one reason or another have not/will not load payment info. You can not exchange contact info because Wyzant is afraid they woke make money off you. Not to mention that take a nice chunk out of the price you charge forcing you to charge the client more than you normally would.

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From the business

Founded in 2005, and headquartered in Chicago, Illinois, WyzAnt is the world’s leading tutoring network, helping more students, in more places than anyone else.

We believe that private tutoring is the most powerful way to unlock “I get it” moments—when eyes light up, possibilities unfold, and confidence is born.

With expert tutors across hundreds of subjects like math, test prep, foreign languages, and more, we make private tutoring accessible and affordable, in person and online.

Company Representative

Thumbnail of user carole74
Carol E.
Director
Typically does not respond to reviews

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