WyzAnt has a rating of 2.4 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WyzAnt most frequently mention credit card, customer service, and business model problems. WyzAnt ranks 514th among Tutor sites.
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Tutors are accessible and respond fast. The site is user friendly. I am impressed that my phone calls are always answered promptly. I highly recommend WyzAnt to everyone who needs professional academical help. It's been a wonderful experience. Thank you, WyzAnt.
I spent quite a bit of time preparing my profile for applying at Wyzant. They said it needed some work and I updated it. They still wanted changes so I tried again. They dumped me. I have vast experience with teaching and tutoring but they apparently want generic profiles that match their algorithms. So, much time was wasted and I moved on to friendlier tutoring sites.
Shannon is way more than I expected for a tutor. My daughter and Shannon mesh well. She provides exceptional service. Will use her as long as necessary!
SO CALLED STUDENTS OF WYZANT
THIS WEBSITE IS A SPAM. THEY CREATE SO CALLED STUDENTS EVERYDAY. THEY DON'T EVEN DARE TO CHANGE THEIR NAMES.
I worked for Wyzant as a tutor for months. They were only interested in money.
Besides, Wyzant is getting extreme commission from poor tutors.
When I was helping as a tutor, they removed my account just because I was trying to help the student and gave my contact info to make the process faster.
I am also father of a 8 years old kid and
I warn you about this website. Don't use it at all.
As a registered tutor on wyzant, I was contacted by a number of students none of whom had billing information and we never met. Two more had contacted me but selected another tutor from a site outside of wyzant.
Today, I received a notice from Wyzant that my account has been removed because of lack of business and "not a good fit for you" as a reason. I routinely did searches, and responded to any relevant inquiries to my field(s). I even aspired to qualify for more subjects in order to attract more business. I haven't seen any other tutors with 26 areas of qualification. Also, this is summer vacation, most people are not in school now. Inactive indeed.
Bottom line, I find the business model on their end to be a good one, they take a big bite of a tutor's salary. On the receiving end, I was only using it to attract more business than I currently have (I have made as much as 1000 dollars extra a mont tutoring only part time, I have a full time job) and it's not a big deal to me but there was little or no attention to my areas (Science and math mostly) which are my biggest money maker as a tutor... so... I disagree with their reasons.
That, and I've never been on any kind of website that "cleanses" their account holder. If there were a better student base that went to their site, I'd have more clients. Of course, when you have zero, you can only go up right?
I'm not sure why it was so easy to find this website because it was the answer to our prayers. Things just seem to fall into place when we found Brett through Wyzant for ACT help for my High School Senior. Located near my neighborhood, Brett proved to be punctual, patient, understanding, concise in his direction & teaching and extremely thorough in all subjects on the ACT college admission test. He was in no way condescending or impatient and let my daughter know her difficulties were common when taking this test. I was completely prepared to have them continue to meet, but because of Brett's ability to diagnose her weakness during their first two hour session, both he and my daughter felt comfortable in ending the tutoring at the end of their second two hour session. He resolved in four hours what we had been trying to accomplish in five months! I can't say every student will have the great results we have had, but personally, our experience has been amazing.
I am overjoyed that we found Brett in time and totally wish I had found him and WyzAnt tutoring earlier. Brett was the missing link we needed. Without the slightest hesitation, I would highly recommend Brett for any student struggling with the ACT test.
I have been a tutor on WyzAnt for 3 1/2 years. I was in the lowest tier (receiving 60% of my wages) for 4 months. The first job was the hardest to get. I tried several different styles in my response. I did not reduce my rate; I do not believe it would have gotten me my first student faster. After my first good review, accepts came in faster. WyzAnt is a great value. It provides the structure, documentation, a separate Email system (I'll get to that later), tax documentation (including mileage), and potential students, One of the mistakes I made in the beginning was to state my first and last name on some of my job replies. Because of this, a few of the "students" (their parents) "found me" and called my home directly; One stalked me. WyzAnt's strict policies protected me thereafter. Don't get me wrong. I will, after establishing a working relationship, exchange phone numbers and let some know where I live (tutor from my home), but initial meetings are normally at a public place. I am now at the max rate. If I get a new student by word of mouth, I still use WyzAnt. I like the centralized control of my business and find it easy at tax time to do my own taxes. It is now 9-21-2015 (I updated the title), I still use WyzAnt, even for new word of mouth students. I have hidden my profile so that I don't get inquires that I cannot handle.
Tip for consumers:
You own your own business. WyzAnt enables this. They are not your "boss", they are a service provider with Terms and Conditions for use. Make your photo eye catching and friendly. Make your "title" memorable. Make your 1st paragraph description succinct and appealing to parents. State your accomplishments and credentials. Understand your customers and meet their needs.
I needed a tutor quickly (within hours) for an assignment. The website does not allow to see what tutors are online so i spent a long time to find someone.
I needed to find a math tutor for my daughter. Wyzant helped me locate a local tutor that had already been background checked and rated by other parents and students.
We were very happy with Nicole. She was extremely helpful and my daughter was comfortable with her. We would use WyZant again. The service is a wonderful resource. Thank you!
I was a prospective tutor for Wyzant and applied for tutoring writing and literature. I am a published author of an academic book used in Universities nation wide and sold in all bookstores, have been tutoring this subject for 8 years and received honors in both my undergraduate and graduate schools. They have approved other tutors including those without degrees with less qualifications and do not select their tutors well. When I contacted them multiple times asking why I was denied they said the committee chose not to accept me and they had no information on why. When I asked to speak with a manager they denied my request. DO NOT WORK OR USE THIS SERVICE.
I am a tutor who receives over 90% of my students from WyzAnt referrals. I have been with them for about 2 years. At first it started out really slow, but once my first two parents posted their comments, business started to multiply. Now I have as many students as I want or can squeeze into my schedule. I am currently at the 75% rate, with WyzAnt keeping 25%. As a retired, older woman, it is not likely that I would be grabbed up by any employer, so I am thrilled that with WyzAnt, the students and/or their parents decide my worth. When they experience the results of my tutoring, they could care less that I am older.
I have read some questionable critical reviews of WyzAnt on here so I have to add that I have found WyzAnt to be very careful who they allow to tutor. Also, each tutor has a profile, so shoppers can decide for themselves if they want a tutor such as myself, with a PhD and 40+ years of experience, a high school honor student, or someone with some specialized experience.
I highly recommend WyzAnt for potential tutors and for those seeking tutoring.
I am another a victim of Wyzant's ridiculous policies. After two years and well over 150 hours of tutoring, Wyzant deleted my profile out of the blue last month, and refused to provide a reason. Not once did I ever solicit cash from a client, although now I wish I did. It doesn't really affect me as I already work full time, but its the principle of the matter that really irks me. I tried getting answers from them, but they just reply with some canned response talking about their Terms and Conditions, which I followed to the tee. Their business model is so sketchy; they prey on new tutors looking for clients, suck them in, rake in as much money as possible from early meetings, then once you are no longer making them enough money, they drop you as quick as they can. What makes this so sketchy is that they promote tutors which the least amount of hours in their search results so that they make more money per hour. Face it, the tutors with 100+ hours aren't making them as much as those who just created a profile a week ago. I would advise prospective tutors and clients to look elsewhere; dealing with their neurotic and paranoid bureaucracy is not worth the hassle.
The tutor we had scheduled for my son never showed uo. We waited 40 min. I emailed him and he replied with, "sorry- I was running errands". Not a good enough excuse. I won't use them again.
Their business model results in a service that can be very costly for some students and unproductive for some tutors. The initial charge to tutors is 40% of the hourly rate. On top of that they charge students a service fee of 7% for each tutoring session. Overall, they collect 47%! I am confident that the high hourly percentage taken from tutors results in some tutors charging a much higher hourly rate. If tutor does not charge the higher rate, the tutor will obviously earn less than his or her typical fee. It seems logical that if the tutor is earning less, the student might be treated differently from other students. This does not seem very appealing from a tutors perspective or a students perspective.
Another issue that I have with them is the exams they give to tutors. My information here might be old but I do recall that the test was open book test and I do not think there was a time limit. This is what I recall but this was several years ago. This aspect is good for the tutors but may not be very good for students. In addition, many of the tutors claim that they teach a long list of subjects. If I were hiring a tutor, I would want to work with someone specialized a a few subjects.
Also, my experience has been that their leads are low quality. It is very strange. You would think that people who need help would respond. The leads from other tutoring services respond much more frequently.
Tip for consumers:
Find another tutoring service
Marsha is an excellent teacher for our 3rd grader. She is patient, knowledgeable and inspiring. I'm glad she was available when we made the decision to get a tutor.
I wouldn't have given them even one star! The worse tutoring site ever! Their Terms of Use are very confusing, not transparent at ALL. That's how they get tutors: A tutor agrees to the terms and conditions and then you're screwed after you start finding out what this is about! I gave one of the students my phone number (because of last minute cancellation reasons-I had a commute of 20 miles to get there and wanted to make sure the student would be able to contact me for any reasons) and got thrown out because the student didn't provide the credit card/payment information yet. When I asked for reasons, I got a bitter bad email back. Blood sucker! Don't even bother to find a tutor through them. The tutor has to raise his salary high enough, to still being able to make some money out of it. A tutor gets only 60% of the hourly rate. It progressively goes up after hundreds of hours of tutoring. I also believe that the 'students' that contacted me, were people from Wyzant. Everything looked suspicious. Stay away from them!
I have used WyzAnt to find a tutor my daughter in math when we lived in Virginia and was very pleased. We moved recently to Ohio and I used WyzAnt again to find a math and physics tutuor for my daughter, again with great results
Wyzant is an absolute joke. Tutors, go elsewhere where you will be respected and treated like a human being. Students, go elsewhere where you can get a reasonable lesson rate without a bloodsucking company down your throat.
The students who I found through Wyzant were shady and unreliable. I had three sessions with one of my Wyzant students. I have yet to receive payment for the third session (as of 3 weeks later) and Wyzant has been unhelpful. The payment still reads "pending" and the mother is ignoring my multiple texts, calls and messages.
I had an excellent first lesson with another one of my new students and her mother welcomed me back for further lessons. As I was leaving, she first threatened me saying that I would be fired from Wyzant for taking outside payments and then offered to pay me in cash. I declined, stating that I prefer to go through the website and she agreed that this was fine. She then left me 1 star feedback (the lowest).
I messaged her, no response. I called her and she answered, then abruptly hung up after I introduced myself and she realized who it was. Wyzant has again been unhelpful. They will only remove the negative feedback if I void the lesson and decline payment. Ridiculous policy that makes zero sense.
I WAS a valued tutor on Wyzant with multiple clients but now I refuse to give them any more of my business. Please do not support this underhanded and unreliable company.
Tip for consumers:
Do not use this website.
I posted a thread on wyzant's forum yesterday but it was deleted by wyzant. I complained about the so-called support team's bad work in my thread. During the last year, my applications were ignored by the application system for countless times but the team never admitted it even I showed proof of that through my student accounts. I required answer of how they came to know my account worked well since they emphasized to me that they couldn't see into students' emails, and why they never responded to the screenshots of my applications that were ignored and those of other tutors which were always sent to my student accounts. Obviously they knew there's unfairness and mistakes in the whole application system and there work. That's why they insisted that my account works normally; that's why they refused to answer my emails to provide any assist; and that's why they deleted my thread I posted on August 6. DON'T believe wyzant which only cares about getting money from students and keeps cheating tutors! This is the WORST website I have ever known!
As a 20-year college professor, I have used all of the Learning Management Systems (LMS) available. WA uses Blackboard, the best LMS, for online learning. As a result, all subject-matters can be covered effectively using pedagogical and/or andragogical methodologies.
When students state they are seeking in-person/local sessions in their post, tutors outside their geographical area do not respond. When students state specific learning objectives that they want to achieve, tutors who can meet those particular needs will respond. General posts such as "need to learn computer science," or "want to learn law" will receive responses that may or may not meet their exact needs.
While Lynda.com boasts criticism of Professors in Higher Education, along with. Posts from their tutors that exhibit a severe lack of subject-matter knowledge and skills, WyzAnt.com (WA) showcases the qualified and expert tutors it employs. WA ensures positive learning experiences, and provides excellent support to both its tutors and students.
WA provides and manages all resources necessary to connect students to excellent tutors, including procurement and allocation, payroll, legal, administrative functions, etc., so that tutors can focus on managing their projects, and prevail in helping students meet their goals and achieve success. Their management in these areas is very much worth the percentage WA charges.
WyzAnt.com is an outstanding company for both students and tutors.
I so needed a refresher on my math, being out of school for 20yrs. Rudy was patient with me and helped me relearn the basics for my ultrasound physics course. Thanks again
I was a tutor for almost a year and, though they took so much of my rate, I was happy for the new clients. THEN they sent me an email dropping me as a tutor because they said I tried to meet someone outside of the system, which is complete BS. The only thing I can think is that it was was when I had a client be in touch three times - I told her that she needed to put her credit card on file - they seem to put the onus on the tutors to police potential customers. She eventually did, but not until after she asked me to meet her at a bookstore on a certain day. My response was that yes, I'll meet her, but you need to put your credit card info on file. Wyzant accused me of scamming them, then refused (by email - they refused to return my calls and said they would not consider looking into it further) to tell me exactly what prompted my "firing".
Bad customer service. Draconian policies, blindly carried out by people who have no idea what is going on. I hope they only treat their tutors this way and not their customers. Scratch that - I hope they do because maybe they will go out of business.
I enrolled in WyzAnt as a tutor, applied for numerous positions, and became suspicious when I did not hear back from very many people. WyzAnt admitted that they do not show prospective students every application. I suspect that the vast majority of my applications did not make their way to the students. I am a certified teacher, and I was applying to positions close to my home. I strongly suspect that the reason my applications were not going through is that my hourly rates were fairly low. WyzAnt takes a percentage, so I suspect they try to promote the tutors who are charging more so they can collect more fees. When I finally completed a lesson with a student, all records of it disappeared from the website, and I was never paid. I never received any explanation from WyzAnt, They eventually deactivated my profile, probably because I was not making them enough money. (They never gave me an explanation for that, either.) WyzAnt keeps 40% of the money billed until a tutor has 200 hours in, and the way their system works, it seems to be all but impossible to get in those 200 hours. I would recommend that tutors advertise themselves through craigslist or care.com instead of WyzAnt.
Tip for consumers:
Don't use it! There are better options.
This site has very nice and knowledgeable tutors. My child has been getting A, s on her math test. When she was getting C's and struggling to pass her class. I highly recommend a tutor.
Wyzant is literally the best representation of what is wrong with the education system in america. ALL TAKE BUT NO GIVE.
Since Wyzant acts like the fricken FSB, they moniter everything you do and take 40% of your cut = TUTORS charge high prices, students pay high prices, and they get 40% of the cut for doing absolutely nothing.
I was a tutor on Wyzant for a few months and I got banned from the website because of 1 EMAIL. Something that should not have even been my problem and I get banned without even a first time strike or anything.
Literally this website sucks $#*!... WHY in gods name should a website take a percentage of a tutors hard earned rate?
The customer service also blows chunks... Supervisor is a $#*! with sand in her vagina and the normal Reps are absolutely clueless.
Founded in 2005, and headquartered in Chicago, Illinois, WyzAnt is the world’s leading tutoring network, helping more students, in more places than anyone else.
We believe that private tutoring is the most powerful way to unlock “I get it” moments—when eyes light up, possibilities unfold, and confidence is born.
With expert tutors across hundreds of subjects like math, test prep, foreign languages, and more, we make private tutoring accessible and affordable, in person and online.