• WyzAnt

WyzAnt

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Overview

WyzAnt has a rating of 2.4 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WyzAnt most frequently mention credit card, customer service, and business model problems. WyzAnt ranks 514th among Tutor sites.

  • Service
    42
  • Value
    27
  • Shipping
    10
  • Quality
    37

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate WyzAnt?
Top Positive Review

“The best tutoring site”

Annie S.
4/5/16

Tutors are accessible and respond fast. The site is user friendly. I am impressed that my phone calls are always answered promptly. I highly recommend WyzAnt to everyone who needs professional academical help. It's been a wonderful experience. Thank you, WyzAnt.

Top Critical Review

“Wasted Time”

Penrose R.
8/12/24

I spent quite a bit of time preparing my profile for applying at Wyzant. They said it needed some work and I updated it. They still wanted changes so I tried again. They dumped me. I have vast experience with teaching and tutoring but they apparently want generic profiles that match their algorithms. So, much time was wasted and I moved on to friendlier tutoring sites.

Reviews (377)

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Reviews that mention popular keywords

billing information (8) business model (12)
Thumbnail of user cajuliab
California
1 review
1 helpful vote
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August 7th, 2023

I logged as student account and search for tutor. They have good fit guarantee policy which is totally a false policy they have. I got tutor for the first session as consultation. When i did not find the strategy i am looking for from the teacher teaching mr i ask for good fit guarantee, they closed my account and informed the tutors not to do business with a student. I did not get my money as well since they credited to the account and closed it.Such professionalism in education i have never seen, will never recommend using their tutor services. Better too search school or university or local tutors.

Tip for consumers:
I had my exam coming up this month end and on name of tutors they open a business with good fit guarantee. But you cannot even find tutor as the tutors i looked did not have that experience teaching strategies or boost your score. Also their websites do not even have the leverage finding those tutors of the particular section of the exam you want help until you do not talk to the tutors if they are able to help. JUST MONEY BUSINESS.

Products used:
tutor

Service
Quality
Thumbnail of user mixcc
New York
1 review
8 helpful votes
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July 25th, 2018

Incredible poor service. I strongly question the process to assess tutors. I was denied tutoring without having been given a fair chance to prove I was a proficient tutor.
In fact I am a successful native foreign language tutor from years now, but I was not even asked to take a test, instead denied with a very generic explanation
It does not get any worse than this.

Thumbnail of user raeb12
New Jersey
1 review
10 helpful votes
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November 26th, 2016

Wyzant takes a large percentage of your earnings to welcome you. After that, they do not have any mechanism for changing ratings given by a student. Some students know that if they give a bad review, they will not be charged and they take advantage. IT happened to me a few times. I do not recommend working for Wyzant. I am getting out as quick as possible.

Thumbnail of user maryh183
Florida
1 review
0 helpful votes
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February 25th, 2016
Verified purchase

After being out of the business world for 15 years raising family and taking care of older parents, I was shocked to find out how much technology grew. I knew I needed a tutor. Les is my tutor and he is so patient and kind. I signed up through another tutor company and was never contacted. With WyzAnt I received many tutor requests. I am very happy and satisfied.

Thumbnail of user meredithg
Maine
1 review
22 helpful votes
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July 27th, 2010

This website is wonderful! We vacation in New England during the summer, and I wanted to find a Spanish tutor for my kids while we were away. Wyzant.com made it so easy for me to find someone. Without Wyzant, I'm not sure how I would have done it. Wyzant hooked me up with a fabulous Spanish tutor that my kids love and have learned a lot from, and I am thrilled. I will definitely use this website again in the future. Thanks Wyzant!

Thumbnail of user marciam17
Louisiana
2 reviews
0 helpful votes
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February 22nd, 2016
Verified purchase

Our tutor Alex seemed to be what the doctor ordered. He is everything anybody should be looking for in a tutor. Punctual, accommodating to your schedule, and happy to answer questions off the clock if necessary. Very satisfied.

Thumbnail of user lynp2
Massachusetts
1 review
1 helpful vote
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May 7th, 2016
Verified purchase

I was able to find a tutor that met my needs and in a timely fashion. I highly recommend this site to anyone who is looking for a tutor. Also, definitely sign up to have your payment verified - it makes the process smoother for you.

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Value
Quality
Thumbnail of user vanceh10
Arkansas
2 reviews
3 helpful votes
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January 17th, 2016

Hello,
I have had some great students while tutoring thru WyzAnt. Sadly, I was discontinued because of some kind of policy infraction that I was unaware of and remain unaware. They need clarification w/ some of their practices re: tutoring rules. I have excellent reviews for college and secondary school. WyzAnt remains a good place to find a tutor if you need one but be aware of their corporate structure if you want to be a tutor.
Sincerely,
Dr. Vance High

Thumbnail of user sashas18
Washington
1 review
14 helpful votes
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September 20th, 2014

Wyzant has the worst customer support I have ever experienced. The only thing they care about is money, they don't care about the students or the tutors. I have had my account deleted without warning or reason and when I tried to resolve the issue, they said "We will not discuss this matter." They are poorly trained and have no intelligence in their communication. I guess if you're not bringing them money they don't want or need you in their site.

Thumbnail of user lynnf16
Florida
2 reviews
11 helpful votes
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May 26th, 2015

I have been using Wyzant for weeks now and it has been great. I had to cancel my credit card because it had been hacked. I cannot update my payment to Wyzant until the new credit card is received. They have now cancelled my daughter's tutoring sessions. This is unbelievable to me. My daughter has her final exam next week and now does not have a tutor. There was only 1 tutoring session left. Way to care more about their bottom line then about students needed help. They were informed that the card should be received this week. You would think that they would take some type of payment over the phone, but guess what, NOPE. This is just unbelievable to me!

Thumbnail of user alfa.modeler.2052
New Hampshire
1 review
4 helpful votes
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July 12th, 2023

I recently had the unfortunate experience of dealing with this online tutoring company that left me utterly disappointed and frustrated. It is my duty to warn others about this terrible service, marked by abysmal response time, a complete waste of time, unqualified staff, and a company that seems more interested in spamming customers than providing any actual help.

Thumbnail of user kryzak
California
1 review
1 helpful vote
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July 24th, 2023

I got everything set up, including taking qualification tests for math, languages, and other areas that I can tutor. Submitted a photo back in May 2023 too. When I logged in again in July 2023, I noticed that my photo was still "under review", so I sent the customer service an email to check. Next thing I know, my account gets fully deactivated due to their user agreement 18(a). I followed up and they just gave a vague answer and said that I can reapply in 6 months.

After that much time spent setting my profile up just to get shut down before I even started tutoring, I'm definitely never using them again.

Products used:
Tutoring profile

Service
Quality
Thumbnail of user steevm
California
1 review
16 helpful votes
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November 14th, 2014

As an undergrad, I tried Wyzant to get some experience and make a little extra money. I gained a couple students, and had some decent sessions, but few and far between. The worst thing about Wyzant is that they make you forfeit your privacy rights in their terms of service agreement. I was corresponding with a student who did not have payment information on file, and that was grounds to delete my account. They monitor every single message! When a student requests a lesson, there is no guarantee the student will show up. Wyzant would be "wiser" to make student payment information mandatory and charge them for no-shows. This is not a teacher-friendly service. There are other tutoring service websites out there, so best to avoid this one.

Thumbnail of user annai10
Massachusetts
1 review
1 helpful vote
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May 6th, 2016
Verified purchase

Two classes with Carilyn so far. Davis has enjoyed his sessions and has given us (parents) positive feedback. We are hopeful for a great outcome through this process. Ultimately, Davis knows he has to do the work.

Thumbnail of user lisae6
Ohio
2 reviews
15 helpful votes
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May 6th, 2013

After spending hours making a profile (I have 24 yrs experience teaching & tutoring), then answering emails from prospective clients, my profile was deleted with no warning! I could never get a direct answer from the Wyzant folks as to why.

From what I've heard/researched, it was "a blessing in disguise" because I am able to freely communicate and keep 100% of my fees by using a couple other sites, as well as assist my "tutorees" in obtaining their goals...

Thumbnail of user carlag298
New Jersey
1 review
0 helpful votes
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January 27th, 2023

If I could give a lower rating I would. There is nothing more frustrating than working with a company that does not allow for direct communications. There is no phone number and all communication is via an automated response from a robot. Hey Wyzants, get 'wise' and hire a human. Lord knows you make enough money to do so.

Tip for consumers:
Do not give you money to, or use a site that does not list a phone number or have a customer service system that allows for direct communications.

Thumbnail of user haroldp15
California
1 review
2 helpful votes
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October 4th, 2015
Verified purchase

Ms Nadine is an experience tutor, she know a lot about math and life in general. Although she is great at Math, she is better at lower levels of math, like Algebra or something similar, for higher math i will not recommended her, although she can still help you wit the basic stuff.

Thumbnail of user janeg42
Ohio
1 review
0 helpful votes
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April 7th, 2016
Verified purchase

We found an amazing tutor through WyzAnt. Heather LeBeau worked with our daughter and gave her some good tips to use for the exam. We hope that she will improve her score on the next test. Heather met with Lauren at a local library, was prompt and well prepared. I would recommend this site, especially Heather to anyone!

Thumbnail of user williams272
Pennsylvania
5 reviews
42 helpful votes
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February 6th, 2014

Almost a complete waste of time. I would apply for "tutoring opportunities" by the dozen and never hear back from any of these supposed "students." Even the ones who live in the same town I live in never responded. I also tried boosting my presence on their site by answering dozens of questions about quadratic equations, calculus, compound interest, etc. Nothing helped. I figure they are either scamming us by creating fictitious "students" or non-serious students are registering with their site. The same goes for Tutor.com, Tutor Doctor, etc. Worthless as mammary glands of a stallion.

Thumbnail of user ellisf
Alabama
1 review
6 helpful votes
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August 31st, 2010

Wysant charges to much. I just started with them when I made I mistake and suggested that a student check somewhere else close to their home. This was done in effort on my part to get the student to join. Wyzant suspended my account.

If you are looking for a tutor ask your teachers first, then try local colleges and libraries you should be able to find a good tutor a lot cheaper than through this site.

I would like to know how many of the good reviewers actually work for Wyzant

Thumbnail of user johnl139
California
1 review
20 helpful votes
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February 8th, 2014

I'm a professor who looked into WyzAnt for a neighbor. The site claims to have "certified" tutors who go through a "rigorous testing process" using exams made by "professional educational services." I registered as a WyzAnt tutor (my degree is in premodern Chinese history), and in less than 2 hours I was "certified" in over 40 subjects, most of which I have almost no formal knowledge. My conclusion is this agency will certify any living organism as a professional tutor.

Thumbnail of user francescaj
Texas
1 review
8 helpful votes
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February 3rd, 2011

What a Joke! As a tutor, I have always worked as an independent contractor. There are a number of sights out there that will allow you to list your resume' for free. Yet, this website requires a 20-40%! Cut of all profits? WTF! That is WAY too much to charge for a little blurb on a website. Now, if they want to pay for my gas, provide me with a site of my own, market my services, etc... maybe but what in the world are they going to do for ME that would warrant my paying THEM $10-15 an hour? I mean really! You can't be serious!

Thumbnail of user patf6
New York
1 review
5 helpful votes
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March 2nd, 2012

Horrible and in fact filed a complaint about them. They do no background check on either students or tutors who must often work with small children and are often high school students and therefore underaged. It is also a vehicle for fraud and financial scams as well as very dubious requests. When I reported what was going on to Wyzant, I was told the site was obviously not for me and nothing was done. In fact, they took me off the site unbeknownst to me. Despite having a Masters and being a certified teacher, I NEVER got a job. Besides they take 40% of a tutor's wages, which is unheard of!

Thumbnail of user francined5
New York
3 reviews
28 helpful votes
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September 24th, 2016

I am new to this site, and I contacted a tutor to see if I could speak/email him before we made arrangements for him to tutor my daughter. He would not speak to me before I gave him my credit card information! Why would anyone in their right mind have that information on file where it is able to be accessed by people you havent even spoken to or met yet? Am I missing something?

Thumbnail of user briand32
Florida
4 reviews
14 helpful votes
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April 26th, 2019

Management was not willing to explain why they terminated my tutoring profile suddenly. I was disappointed because I had built up a very good reputation with students on there. Not worth the time and effort to build a tutoring profile on their platform, if you ask me.

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From the business

Founded in 2005, and headquartered in Chicago, Illinois, WyzAnt is the world’s leading tutoring network, helping more students, in more places than anyone else.

We believe that private tutoring is the most powerful way to unlock “I get it” moments—when eyes light up, possibilities unfold, and confidence is born.

With expert tutors across hundreds of subjects like math, test prep, foreign languages, and more, we make private tutoring accessible and affordable, in person and online.

Company Representative

Thumbnail of user carole74
Carol E.
Director
Typically does not respond to reviews

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