Yext

The other reviews here must be from people completely ignorant to how search engines work. Yext's product is unique in that it allows a company to fix all of the incorrect information floating around the internet, enhances the listings, and ensures that the bad information does not return. They didn't cause any of these problems, they developed a software to fix these things. All businesses charge money for use of their product and that's what Yext provides. Their service has been excellent!

I'm always so thrilled to work with Yext! Their customer support is truly something other companies should model after. I know I can always count on their response to be quick and help me resolve any issues or questions I might have efficiently!

I am just amazed with Yext, starting with their sales department, being polite and knowledgeable. Then when I have questions on how things work, their Tech. Support actually helps and isn't trying to rush me off the phone. As for the product it works just as they said it would. Yext really simplifies my online business activity and allows me to do way more than I could do with out it. I just can't say enough good things about this company.
Thank You,

Nick has done a superb job. His telephone delivery is distinct and very
Smooth. Highly professional. Pays attention to detail. Persistent on a follow-up concern that I had. Bottom line---Nick makes Yext look good.
5 STAR PERFORMER!

It has been the best marketing decision that I have made since in 2014. It has improved the marketing of my program by 100%, and every year it is worth the investment. It's a great system for any business, and yours too.

Spent over an hour on the phone with Adam K. Learning the ins and outs of Yext. He was very thorough and gave a comprehensive idea of where to start and what we should focus on to provide the greatest return on investment. We were glad to hear customer service is available to answer any questions about the service and there are also videos available on the Yext Help for Small Business page. Would recommend to anyone!

I have used several other products that were supposed to update my company information across the internet. When I started using Yext, you could find listing for my company that had my home address as well as an old office space. I went with yext, and within a week or so, my listing was consistent across the internet. I moved offices a couple months later, and that update took less than an hour to populate all of the directories. I really recommend Yext

Ariel, Camille (and the rest of the crew at Yext) were amazingly easy to work with! I am very pleased with the results so far. I can't wait to see what our sales look like after working with them for a year!

1st year with them yielded me NO results. I was automatically charged for year two. I called as soon as I saw the charge and was told it would be credited. Next month no credit; called again. They said they had no record of my first call and could only give me a pro-rated refund from year two. Poor customer service and possible shenanigans.

When I signed with Yext I was kind of skeptic. It appeared they updated all of our listings for no time ( a work I was trying to do my self with not much of success). Their client portal is very friendly and takes little bit of time to learn how to manage it, but after that it becomes a very good tool. I highly recommend them.

I appreciated the help that Ethan provided for me when I set up my account. There seems like there is a lot to do, but with Ethan's help, it went smoothly.
Within days, I saw an increase in my business. Yext provides a successful service with great customer service. Thanks, Ethan!

As a small business owner i have to find time during the week to manage how my business looks online to my customers, we dont have the type of budget to hire someone in house or even subcontract this task to someone else, but with Yext, we pay a reasonable premium that gets us listed all over the internet and it takes only seconds to make adjustments to my 60+ business listings all over the internet. I'm on my 3rd annual renewal now and look forward to many more years to come with them. Great customer service, not 1 complaint so far during our 3 years with them. I can recommend Yext's service to any business out there looking to get more traffic and exposure online.

Yext has been able to clean up all my previous listings, I now show up everywhere and I get to post a monthly special, at no extra charge! Thanks Yext for making it so easy. Great team and team work too!

Yext may be helpful but business practices not the usual have an auto renewal in policy like many on line scams charged my credit card without contacting me like they said they would i have a right to choose to renewal rather than to it be forced on me and a partial refund is not acceptable likely not to trust them in the future

I found yext online and had a great experience. They manage business listings on all the major business listing forums in the US. I got a package that put my company visible display up on over 200 business listing sites. The best part is that if I need to update info I simply change it with yext and it changes across all my listings. Pretty cool service and affordable also.

Great experience with Ruth, the trainer and I am looking forward to following the analytics to see how participation in Yext helps increase sales. From the start it looks like a great buy for the money, given how may search apps one has access to, and filling in the questions to make the ads are incredibly easy.

I signed up with YEXT and after two weeks of trying it, decided it wasnt worth the price tag. YEXT says i'm out of luck and have to stay with them for a year, spending nearly 2,000 on a service i don't want and don't need.
Stay away from YEXT

Update: " you have been speaking directly with our Account Management team about termination and that this request has been fulfilled as of today". We tried to talk with the account management and they refused. They said it was not an option. We had to file a claim with our credit card to cancel the charge. Thank goodness we put it on a credit card or we would have been stuck with it.

As a busy agency owner, I do not have time to spare. I appreciate that when I have an issue I cannot solve via the knowledge base (which is great also), I find the Partner Support phone line to be great. The phone is answered quickly and each time I have used it, I get a knowledgeable expert who solves my problem. What more could one ask?

Your review will help others learn about this website.

Please do not review if you are affiliated orTheir sales team has no idea what they are talking about… They start their poor 1990 sales pitch about local directory submissions that you can actually do for free if you take the time to do it.

They try to tell you how your website is not showing up on Google, Yahoo, and Bing when it really does. Like they know exactly what your target audience, keywords, and goals are for your internet marketing campaign. The guy "Josh" even gave me a keyword suggestion that was searched 0 times according to Google's Keyword Tool. Thanks Josh for the great advice, you just told me how to make my company fail.

They get an attitude with you over the phone when you ask them a question because they do not know how to answer it. Then they try to call you over and over again until you have no choice but to call authorities to get them to remove your number. Have a conflict of interest with this website.

Yext has been so helpful with me in cleaning up my online presence and everyone has been so supportive and fun to interact with. I had a question about the review feature and Mia fixed it quickly and happily with a virtual smile on her face. I am very glad I am doing business with this company.

I want to thank Karina and Rico for being very professional and letting me know that my business wasn't a great fit for their service since Yext emphasizes local clients within 30 miles. My business relies upon client hundreds even thousands of miles away. They offered me a refund which I accepted and were very courteous. I like this integrity and honesty and appreciate how Yext handled my situation.

Not only is Yext a phenomenal marketing tool- their company has a spectacular support team, too! Their response time is lightning-fast and their solutions are well researched and actionable. Austin, Luka, Mia, and Fred (just to name a few) consistently make me look like a rock star to my external and internal clients. The Yext support team is truly the best I've ever encountered and I sincerely recommend Yext to anyone thinking about becoming a Yext Partner!

My issue is solved now by Yext manager, After I called my bank to refund the payment that one of their rep Phill charged they apologised.

Previous complain, I have a complain, you charged me $449 with out any authorisation from me personally I need my money. I started a new business and I was aware of this amount to pay it for Yext.