They've been charging me forever... they never call me to check on me, never emailed me, never sent me a letter, just kept charging my card w/o my consent--and then they did nothing worthwhile for my business. When I tried to cancel, they made it hard on me to cancel too!
I have been into remodeling business since 2007 and hosting my website with yodle since 3 years but I noticed that the price has been increased to $49/mth from $19/mth. Then one of my customer referred ADVANTON and its been 7 months now since I've been using them for my local marketing and online presence. The online presence is free and local marketing works which is also dead cheap compared to other provides.
My parcel was put on a van at 9.03am then took off the van at 9.13am at the same depot they said for a security check and it never got delivered now I'm not saying its because it was a Xbox series X but it was
Yodle sucks. 3 months commitment of $750/month advertising budget, $200 start-up fee, and $69/month maintenance fee returned 1 lead, 30 total calls and emails (half of which were complete duds). I'd say that's not even near to the $50/lead that they promised me. Bottom line: don't use them unless you like being ripped off.
After 5 months of 1250 per month I received ONE lead (Giving them the benefit of a doubt for one) Yodle is really good at stringing you on for more payments. Every time we called customer service they found something that should be changed to fix the problem. DON'T waste your money. There are legitimate companies out there that will yield results. Clay Blakemore finally called and made more empty promises.
Listened to a high pressure sales pitch that was much longer than promised. If this service is so great why do they need a 6 month commitment? Also many of the five star reviews are bogus and right off the sales script I heard earlier today. If people truly gave 5 stars they would identify their business. Stay away.
Hi Kent - I'm sorry that you didn't have a good experience with a member of our sales team. I also want to respond to your point on reviews. Every review on this and other review sites is genuine. We're proud that we've received positive feedback from many of our customers, and try to address any issues that may be identified in negative reviews. Soliciting fake reviews is simply not anything we would ever do as a business. If you're interested in seeing more feedback about Yodle, you can visit http://www.yodle.com/success-stories.
Thanks,
Syvenna Siebert, PR Manager
646-770-8974
What a joke! Great sales people over promise under deliver. They essentially create a shell of your own website market that site and hold it hostage to keep you on the hook. Unless your company sells services that are more than $1000 than your likely just going to throw away money. No refunds given for underperformance. They pretty much do nothing. 3 phone calls all from other solicitors.
Hi Nelson – Thank you for the feedback. I'm sorry to hear you didn't have more success with our program. If you'd be open to sharing your experience, I would like to hear more from you about what happened so that I can look into it further. This type of feedback can help make sure we're further improving our product and service. It’s particularly disappointing to read your review when so many of our 50,000+ customers – including those who are selling services for considerably under $1,000 – are enjoying a significant return on investment with Yodle. If you have a few minutes, you can reach me at angelica.diamond@yodle.com or 917-728-3322.
Can't believe I allowed their sales guy to sign me up. Alarms should have gone off when he said 'if this doesn't work, you will never trust another salesperson again'. Not the end of the world but they are asking more for cancellation of the contract then it costs to stay.
Hey Mike,
Very sorry you had a poor experience, and am happy to look into this if you'd like to private message me your account details.
-Mike
You would think that as a lawyer who has practiced for 24 years, one would be treated somewhat respectfully by any salesperson seeking to sell fairly expensive online advertising services. Not a chance by this outfit. I was badgered and nearly berated because I did not immediately "sign on the dotted line" but instead wanted to consider my options for a new law firm. Totally bad experience. Stay away. I think these folks are basically working an ugly script in a boiler room. Sad--I was actually interested until I talked to a salesman.
Hi John – I’m sorry to hear about your experience with a member of our sales team. We expect our employees to behave with highest level of professionalism at all times and we take these complaints very seriously. If you have any more information you want to share about your experience, including the name of the sales rep you spoke with, please contact me so we can investigate further. You can reach me at angelica.diamond@yodle.com or 917-728-3322. Thank you so much. –Angelica Diamond, Corporate Communications
Today we called in to make some generally cosmetic changes to our new website.
Agent Michele could not have been more accommodating. At each change she reiterated her desire to "get it right". Refreshing in this day of all too often lip service customer response.
Answer: I received a few leads that actually worked out. However, it wasn't enough to justify using them in the first place. The leads seemed to come in when I had signed up for their "google ads marketing" addition. So basically, the google ads provided 80%-100% of the leads, not Yodle. I Would've been better off spending my money on Google Ads written myself.
Answer: Yodle only cost me money and quite a bit of frustration! Tony
Answer: I have a spare wet-vac if you have extra cash laying about. Give me a call. It would be a better application of energy use.
Answer: Run Forest Run. They make promises. They will put wrong info on the web. Who spends 600.00 Before a return if you gat that. Run Forest Run
Answer: Dont do it.
Answer: If you get a website made. The search engine go by the 2nd letter in order for your site to be pulled up quickly. You would be better off doing your own social media marketing, joining the BBB and Y and white pages of phone book. Magnetic vehicle signs, etc. Need more free tips email me at rstoutmire@yahoo.com subject line Javier S. Contractor. Hope this help you but don't pay any company any money for any work. Rhonda S.
Yodle has a rating of 4 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.
Hi, Ted: I’m the PR manager here at Yodle, Jessica McGinn. Thank you for sharing your feedback. We truly take pride in delivering on our customer service and I’m very disappointed to hear you didn’t have a beneficial experience. If these issues have not been addressed and if you would be open to sharing additional details, please contact me at Jessica.mcginn@yodle.com or 646-753-6362. Thank you, JM.