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Yodle Reviews Summary
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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Paul was really helpful. We went through the dashboard together and he gave me simple instructions about what I need to do to get myself out there with potential clients. 2016 will be the year my business takes off.
Michele was very helpful explaining a few items I was unhappy about. She offered helpful suggestions and encouraged me to be more active in adding new content to my website thus improving SEO. Thank you!
She is very knowledgeable. She took me by the hand (through the phone) and walked me through working with Yodle. She knew exactly where I was all the time. When I got lost, she could find me right away. I learned so much! Thank you Bonnie!
Lorraine Burns
Yodle is the EASIEST marketing adversite tool to use for your business!
A must try and the customer service is exceptional!
Received and made changes to our web site as requested and called to inform me "Done" and it was a quick and pleasant experience. Thank you!
Everyone that has called me from Yodle has been very helpful, extremely pleasant and knowledgeable!
I am excited to work with Yodle! The dashboard is easy to use and when I needed help they set aside time to answer all my questions and walked me through all that I needed to know! They were really looking out for my business' best interest. I feel very confident that I found the right company to help my business grow!
Terrible experience, they tell you they you going to have the best experience and it is all false it is only to get you signed with they and get the prepaid money, I feel like SOMEONE JUST TOOK MY MONEY WITH NOTHING IN RETURN, BIGGEST MISTAKE EVER, they put their phone number in your web site and you get unwanted phone calls, and when you call them they avoid nobody know and give you and straight answer, they play with you and take your money. I am in a dispute they don't return you calls, they ignore you.
Great experience working with Yodle. Their tools for marketing and promotion are extremely easy to use and their customer service is excellent!
Double this woman's pay, Stat~! Miles was very perky and enthusiastic to answer my questions. She had a great attitude and I hope to work with her again, soon! Five Star experience.
Signed up with Yodle and for the money I paid I could of done so much more in other advertising. Signed up with Yodle and wasted 2 hours on the phone for a website that does nothing and is hard to find. I paid less for my website and it generates more leads and clients in 1 month then Yodle has in 4 months. Save your money especially if your a small business.
Hi Joe – I’m sorry that you didn’t find success with Yodle, this is never something we want for our customers. I appreciate you taking the time to provide feedback. If you have any additional feedback to share, please don’t hesitate to reach out to me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.
I really like the email templates. This will save me so much time while at the same time generating extra business. Thank your for the doing this work for me!
Very informative and willing to help me explore different options regarding the efficacy of my online advertising.
Do not do business with them. Ripe off. How there isnt a class action suit against yodle yet is beyond me. Its no better than a Ponzi scheme Imo. They convinced me with their presentation leading me to believe theyre going to get me listed highly on Google. I get no better than 4th page when I search relevant keywords. Typically I review investments like this before buying but I was pressed for time when they put on the hard sale with the old this is the last day of this special price line lmfao., I cant believe I fell for it. Almost 3 months in and 1200 later, not a single lead. I emailed them to cancel my service and if Im billed next month I will file a bbb complaint. Im afraid theyll charge my account anyway so I think Ill talk to my bank about closing my account and reopening another so they cant. Stay away
Hi Ana – I read your review and am sorry to hear you didn’t find success with Yodle. I’m particularly disappointed that you felt there was a disconnect between what was said on the sales call and the service you received. If you need assistance cancelling your service or want to share any additional feedback, please don’t hesitate to reach out. You can reach me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.
I have been with Yodle.com for about 2 years now and it is fabulous! During all this time they have helped me to custom design, not only my website, but--more importantly-- my marketing strategies. And if that weren't enough, their service and support has been indispensable. Really, it has. Now, after recently updating my site, re-structuring my marketing, and receiving outstanding support (once again!), Yodle, com continues to provide me with the tools and service I need. Thank you from the bottom of my heart to all you folks at Yodle.com--especially this support team!
Every time I have had a need regarding my partnership with Yodle my experience with their customer service team has been outstanding. Most specifically a lady by the name of Michele whom I had the pleasure of working out some issues and changes I needed made. Not only was she professional but she was also very down to earth and even had a great personality which made our conversation fun. She made me trust in the fact that they truly are The right partner for me.
Ryan was so helpful and kind. He took all the time I needed to get acquainted with
Yodle and get me started. I give him an A+
I enjoy talking to my coaches. They help me to understand the adversite, email, and social media much better. The coaches also help me reach specific goals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elva – I’m sorry to hear you had a negative experience with Yodle, this is never something we want for our customers. If you are still having issues, please reach out to me and I can help you resolve them right away. You can reach me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.