On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Yodle Reviews Summary
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I spoke with Miles and she was wonderful, experienced and very professional also helped me a great deal because I'm a novice at all of this new on line Ad's
She said she would also send me in an e-mail all the information she gave me so I would be able to play with it and learn how to use your service.
I had a great experience with Bonnie. She took her time and made sure I grasped everything needed and I even got a homework assignment!
For a small company starting in the HVAC industry, yodel has educated us into making successful website for our company. Heating and Air Man of VA.
Has been a giant leap in investment, but the return on investment is promising.
I'm a small business owner and this site has been super easy to use and straightforward. It's helping out immensely! Very pleased
She was extremely helpful with all of my questions and concerns. Her knowledge was able to guide me through parts of the dashboard that I was unsure about.
We really enjoyed talking with you today. You were so helpful and patient. We both feel like this could be very beneficial to his business. We both hope this will be very beneficial for you also. Thank you for your time and once again for your patience! We would rate your company as five stars as far as being very helpful
And courteous!
Yodle, so far has done everything they said they would do. The portal is easy to navigate and the tools are very beneficial to my business. I just had my first coaching call and it won't take long to master how I want to use this valueble tool to help grow my business
Very positive, good teaching
Easy way to market my business
Bonnie from Yodle did a fantastic job providing recommendations on how to better maximize everything Yodle has to offer. I am excited to implement her suggestions and await positive results.
Bonnie Jenkins walked me through the Dashboard in a most understandable way. I feel much more confident in using the Dashboard and learned things that I can put into practice TODAY. Thank you!
Today we called in to make some generally cosmetic changes to our new website.
Agent Michele could not have been more accommodating. At each change she reiterated her desire to "get it right". Refreshing in this day of all too often lip service customer response.
I am new to this whole social media presence. The people at Yodle have been very helpful in guiding me through the set up process and explaining how all this works. I especially want to say thank you to Miles Bloxson. She was very patient with me and did an outstanding job of explaining in detail the items we covered. She made my learning session very enjoyable. I hope I get to deal with her again in one of my follow up sessions.
I like the concept, all the marketing help, and the lead info to make my business more successful
I received caring, knowledgeable, exceptional care from Paul. He was helpful, upbeat, patient and interested in helping.
I love how they stay on top of your campaign to make sure you're doing everything you need to do to grow your business
Miles did a great job walking me through the communication, web presence, and contact tabs. Very helpful and I am grateful!
Justin
My set up call was comprehensive, yet easy to follow. I was patiently guided through all the faucets of the Yodle platform and all my questions were answered fully.
We started up with Yodle at the beginning of 2015 and have been using there services right at a year now. We definitely saw a spike in overall leads from there services which turned in to more work. Keeping track of leads that where generated from Yodle is easy to do and the ability to listen to the phone conversations are a great feature for a small company like ours.
Making changes to the website takes a bit of leg work, but they are quick to respond and help out at the customer care department.
The only reason I would not give them a 5 star rating is that the web page they provide you with is very limited. It would be nice to have a few more options to choose from. Once you start trying to customize there website to fit your business, you'll know what I mean.
I would recommend Yodle to other small business owners.
Tamika Seda The fabulous person called me today ad did a great job walking me through the awesome website yodle has set up for me. I could not be happier. She was polite well spoken a fellow USAF airman. I honestly wish all the people I have to deal with on phone calls were as well trained and nice as Tamika. I would suggest that you treat her well she is a great representative of your company. Happy customer Russell Chapman
Paul did an excellent job in showing me various features of the Yodle dashboard. He spent a lot of time with me on the phone explaining things and I really appreciate his time and effort. He did an excellent. Job. Thanks so much. A+
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Advertising Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members