Zapaka

I was looking for a dress to wear to a wedding and I love vintage, mainly 50s. This site has so many options and for a decent price. I ordered 3 dresses and 2 tutu petticoats. I am actually in love with these dresses and planning on ordering some of the other dresses I really wanted to buy originally. The dresses are well made in my opinion and really soft. I am always concerned when ordering online, the main reason I took the plunge was seeing customer photos of the black and white striped dress and saw how well it looked. None seem cheaply made. I have seen some reviews complaining about wait time, even from coming from China I ordered on Aug 5 and received them Aug 17... maybe Canada has a lesser issue arriving?

I have noticed that most of the negative reviews on this site (sitejabber) are not verified customers. So I'm not sure if those people are actually fake. I mean out of 75 1star reviews only 15 are verified? Seems odd.

Either way, I love these dresses and gonna order more in the near future.

I struggle to find dresses that fit well, but the sizing guide on this company's website was spot on. The dress I ordered fits like a glove and I feel amazing in it.

Don't bother ordering from this company. The worst, most frustrating customer service ever! Shop elsewhere, where the company actually cares about their customers.

I tried to initiate a return within their very short (7 day) window and once they finally responded, they would not give me the address to return to. My dress cost almost 200$. I have emailed them multiple times and no response. Zapaka if you see this, my order is ZAPAKAUS*******. BE WEARY OF RETURNS.

I was nervous about buying a dress online, but this company exceeded my expectations. The dress fit perfectly and looked amazing. I felt confident and beautiful all night!

This dress is perfect for dancing the night away. The movement and flow are amazing.

The materials used in their dresses are luxurious and high-quality. You can feel the difference.

The communication from the company was excellent, keeping me updated on my order throughout.

The staff was so helpful and friendly. They made finding the perfect dress easy.

Order #ZAPAKAUS*******
I ordered on March 9th. I ordered 2 sizes for my daughter's prom. The dresses took so long to arrive I had to but another dress for her to wear to prom. They finally arrived March 31st and they DID NOT FIT. And we ftook measurements and followed their sizing guide. They also emailed me and said I could not order 2 so I said fine just send the size 18 and they sent both anyway and charged me for both. Of course their phone number is fake. You will never get an answer! When I email for return they say I have to send pictures? So I did 3 times and it's been days and no response. They're crooks. Please please don't buy from them! I will also be posting this on EVERY SOCIAL MEDIA SITE REPEATEDLY! I am a hard working widow and I worked overtime to get these dresses for my daughter and now I can't get my money back. Such horrible disgusting people in the world!

Simply one of the worst online shopping experiences I have ever had the misfortune to have
I ordered a dress that looked nice on the website but when it finally arrived it was very poorly made with cheap looking fabric and was far smaller than their own sizing guide, I would suggest by at least two sizes

Because 'easy' returns are advertised I thought it was safe to order. The fact is that Zapaka are based in China and if you are able to eventually get them to accept your return you will need to send it via a tracked postage method in order to get your money back. The correspondence I have had since my purchase in February has been exhausting, both with Zapaka themselves and also with PayPal who I thought I would be able to rely on, not a chance

The bottom line is that really the goods are substandard, as you can see from the authentic reviews posted on here - rather than the glossy studio photos they would like us to believe are real...
Anyway, do not take the chance on wasting your money with this company, they are a massive con and enormously disappointing.
Honestly, I have been left with a £55 dress that is completely useless to me but would cost too much to send back to China tracked... it is not even good enough to gift to somebody or sell on

I firmly expect more fake reviews to now go on this site in defence of this awful company and in order to counteract my honest and authentic review :(

The company completely misrepresented where the products would ship from. Shipping time was indicated as three to 7 days from North Carolina. Items arrive three weeks too late from CHINA.

The dresses at this company are a great value for the price. I was able to find a beautiful dress that fit my budget.

I bought a dress from Zapaka order no is ZAPAKAAU******* delivered 4of April same day l noticed it had a broken zip and notified ZAPAKA by email and chat.lve been advised to return the dress which l did out of pocket even though it not my responsibility because the dress was faulty.l have my tracking No as well. I'm disappointed as no one is replying to my emails?

Hello zapaka if you're reading this, my order number is ZAPAKAUS*******, it has been almost a month since i've ordered my PROM dress and the dress has yet to ship, they don't answer their telephone and i've talked to the live chat bot so many times and they keep telling me they'll update me, now i have prom in 12 days with no dress and literally no updated about my dress, it has yet to be shipped, not to mention i paid for expedited shipping on the dress. Now my prom is ruined

Ordered for a 1920 function and it arrived really fast and is lovely and good quality.
Function postponed because of the pandemic but I'm ready to go!

The dress I bought from this company was absolutely stunning! The quality was great and it looked even better in person. I received so many compliments on it. Highly recommend! Thanks

The dress I purchased was made with high-quality materials that felt luxurious to wear. It was evident that the company takes great care in selecting their fabrics and designing their dresses.

I ordered from this website(order number ZAPAKAAU*******) and I have told them I need it ASAP for an event next week and paid for expedited shipping but they still won't update me on whether it has been shipped or not! They also won't respond to emails.

Ordered this dress in picture as I loved the colour and design. Firstly, the dress did take a while to tailor and to process to be shipped and had emailed zapaka a few times and got lots of reassurance from them as I was scared it wouldn't come on time. Also reading many reviews I thought I was getting scammed so I was so close on taking action to getting my $300 back.
The shipping process was extremely fast (expedited) I had ordered 3rd of July and came July 25th. When it came it looked exactly like the photo and it fit really well ( a bit long but that's okay) the detail was on point very shinny and the colour was a really nice colour. The colour is more accurate on the photo I provided than a photo you can find in their website of a person wearing it and the colour of dress looked lighter. The back is stunning very open back and overall the best formal dress to wear. Definitely recommend

Ordered 2 dresses from Zapaka and paid in full. Zapaka informed me that they could not fulfill part of the order and issued a refund for the cost of the item. Zapaka has refused to refund the cost of shipping the cancelled dress. Effectively they've charged double the shipping cost. Screenshots of the difference in shipping costs were sent to Zapaka. Instead, they've threatened that a refund of the shipping cost of the cancelled dress will prevent the other dress from being shipped. Upon informing Zapaka that this matter will be raised as a dispute with PayPal resulted in the following response:

"We just want to inform you that if you file a dispute, it will be hard on our end to issue you a refund.

Hoping for your kind understanding regarding this matter."

Beware, through no fault from us, Zapaka charged us double the shipping, refused to refund the shipping cost of the dress they cancelled, threatened the part of the order they fulfilled and tried to coerce me into not escalating the matter as a dispute with PayPal

I dont know when my dress will be shipped and its been 3 weeks, so i contacted them to find out and i did not get a response yet. Pls respond to my email!

I love this dress company! They have such a great selection of styles to choose from, whether you're looking for something classic or trendy. I always find something I love when I shop here.