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Zenni Optical has a rating of 3.5 stars from 4,162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zenni Optical most frequently mention new glasses, customer service, and good quality. Zenni Optical ranks 5th among Eyeglasses sites.
This company does not typically respond to reviews
The prescription entry process was a bit clunky, but the glasses for my daughter and myself arrived exactly as virtually tried on with good price and a quality product.
My glasses shipped 5 days ago. It took 6 days to get from Kentucky to Chicago. (did they walk?) Now they have been in Chicago 2 days, Even thought they emailed me and said they would arrive yesterday, they didn't. Now I have been told it will be 3-7 days to get from Chicago to my house which is 5 miles away, I could probably walk that distance 10 times in 3-7 days. I have ordered stuff from China that came faster. Never ever ever will I order from Zenni again. Their glasses are cheap, but you will die of old age before the arrive/
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Thank you for posting your Zenni review of the most recent order you placed with us, order o4951031169, placed on October 17,2022, for one pair of single-vision distance eyeglasses with our Blokz® blue-light-blocking feature.
We were happy to read that you are satisfied with these eyeglasses, in full-rim, round, stainless-steel, gold frame 3225414, with a frame width of 141 millimeters.
We thank you again for posting your favorable review, and we want you to know that at Zenni, we consider it a privilege to serve your eyeglasses needs, and we hope to do so for many years to come.
Moreover, Mr. Williams, we hope that you have a wonderful Thanksgiving and very happy holiday season!
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Thank you for posting your Zenni review of your experience ordering eyeglasses from us. Unfortunately, your review did not contain any coherent sentences, just a group of repeating letters. Therefore, if you have any issues with your eyeglasses order o4528208133, placed on February 13,2022, and delivered to you on February 28,2022, according to the U.S. Postal Service, we want to confirm that this order, for two pairs of single-vision distance eyeglasses, one with gray photochromic (light-sensitive, auto-tinting) lenses and both with our Blokz™ blue-light-blocking feature, is within its 30-day warranty period, which starts the day the glasses are delivered. Therefore, we invite you to telephone Zenni Customer Service, at 1-800-211-2105, and anyone who answers will be eager to assist you. If the wait to speak with a customer service representative is lengthy, you may have an online chat with us by clicking the button labeled Support, at the lower right-hand corner of every Zenni page. You may also email us, at service@zennioptical.com, and if you choose this communication method, please put your order number, o4528208133, in the subject line of the email, and in the body of the email please advise of the issue about which you are contacting us. We very much hope to hear back from you, so that we may resolve this matter to your satisfaction.
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Gain trust and grow your business with customer reviews.
Our factory-direct, online model allows us to offer all the same high-quality lens options that you’d get from an optician and traditional brick & mortar retail at 1/10th of the price.
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Use our virtual try-on to see how your favorite frames will look instantly – try a pair of online eyeglasses without the risk! Once you've placed an order for eyeglasses online, your glasses are individually crafted at our state-of-the-art manufacturing facility and shipped directly to you.
We also offer multiple shipping options including our new 2-3 Business Days Rush Delivery Service.
Zenni Optical was founded in 2003 by two scientists to answer this question:
Doesn’t everyone deserve to look good while wearing an affordable pair of glasses? Thus, Zenni was born in the San Francisco Bay Area - a natural fit in the home of forward-thinking, tech-savvy companies. The mission was clear: Give people glasses they can actually afford but still make them look like a million bucks. It started small, a little company with big ideas, but it quickly grew into a phenomenon. Fashionistas, moms on-the-go, discerning customers; everyone found that they could get the selection they deserved at prices they could afford with Zenni Optical.
Zenni has since grown into an online optical industry leader. That’s prescription eyeglasses online. Prescription sunglasses online. Non-prescription sunglasses online. Sports glasses online. Goggles online. Maybe you get the picture. Zenni’s online.
Zenni Optical was built upon the following principles, and is dedicated to fulfilling them:
• To provide the most affordable eyeglasses to people all over the world.
• To provide the highest-quality optical lenses to our customers.
• To make it easy to order eyeglasses online.
• To provide exceptional customer support.
Thank you for posting your Zenni review of the order you placed for single-vision eyeglasses with the brown Transitions® photochromic (light sensitive, auto-tinting) feature. Insofar as no coherent sentence was included in your review, we are unaware of your experience with these eyeglasses. You posted your review during the order’s 30-day warranty period, which starts the day the glasses are delivered. Therefore, if you have any issues with these eyeglasses, we invite you to telephone Zenni Customer Service, at 1-800-211-2105, and anyone who answers will be eager to assist you. If the wait to speak with a customer service representative is lengthy, you may have an online chat with us by clicking the button labeled Support, at the lower right-hand corner of every Zenni page. You may also email us, at service@zennioptical.com, and if you choose this communication method, please put your order number, o4517523848, in the subject line of the email, and in the body of the email please advise of the issue about which you are contacting us. We very much hope to hear back from you, so that we may resolve this matter to your satisfaction.