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ZipJob

Overview

ZipJob has a rating of 4.1 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile and final product. ZipJob ranks 22nd among Resume sites.

service
41
value
35
quality
34
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How would you rate ZipJob?
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California
1 review
0 helpful votes
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Very helpful, but there's a time constraint
March 13, 2025

I found zip jobs to be very helpful and was a huge stress relief. The person I worked with was very very helpful and did a great job considering we never talked on the phone. However, I wish I knew that I would only have 7 days to work with someone. I would not have signed up when I did if I had known prior to putting in my card info that there would only be 7 days. That is the only reason I didn't give 5 stars.

Date of experience: February 17, 2025
Chris W. ZipJob Rep
1 month ago

Hi Melissa,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Florida
1 review
0 helpful votes
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Amazing Results!
March 6, 2025

Working with them was a great experience! The results of the finished product were well above expectations.

Date of experience: February 24, 2025
Chris W. ZipJob Rep
2 months ago

Hi David,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Kansas
1 review
0 helpful votes
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Simply the best
March 10, 2025

Arishya was the best! They took the time to go through all of my edit/changes I wanted made and was very polite throughout the who process!

Date of experience: February 28, 2025
Chris W. ZipJob Rep
2 months ago

Hi McNeilly,

Thank you for your kind words! We're glad to hear that Arishya provided a thorough and polite experience while making your requested edits.

Wishing you all the best in your job search!

Virginia
1 review
0 helpful votes
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Absolutely unethical company. Do not buy their service. If you decide to cancel BEFORE using the service at all they will charge you a $100 fee due to due fictitious policy about "surpassing their trial period". First of all when I pay for a service that's not a trial period. Secondly when I have not used the service at all or even created an account and being charged a ridiculous fee that's is 53% of my payment in order to just cancel then that is THEFT OF SERVICES in the state of CA. This is unjust and absolutely shows you what kind of crappy people and organization they are. Stealing from consumers is what they do. BE WARNED!

ZipJob attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2024
New Jersey
1 review
0 helpful votes
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My experience with ZipJob
June 30, 2024

Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile.
However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.

Date of experience: June 20, 2024
Chris W. ZipJob Rep
10 months ago

Hi Mike,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

California
1 review
0 helpful votes
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Very Good
January 3, 2024

I needed a resume that would allow me to get through to recruiters and get interviews, and not get rejected by the auto screening process. In addition, I needed a more concise LinkedIn profile to help accomplish the same thing.
Hank C did a great job for me, rewriting my resume and LI profile. Both were well-written and the turnaround time was fast.

Date of experience: January 3, 2024
Chris W. ZipJob Rep
over a year old

We're delighted to hear that Hank C was able to meet your specific needs and help you craft a resume and LinkedIn profile that effectively navigates through recruitment processes. It's wonderful that the content is not only well-written but also aligned with your goals of securing interviews and overcoming automated screening. Best of luck in your job search, and thank you for choosing our service!

North Dakota
1 review
0 helpful votes
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Purchased their "Premium" product promising "Future resume update for changes in your career. Never expires!"

Well thinking that I may have a fork in the road career-wise down the road I foolishly thought it would future proof my purchase by buying the Premium package for $299. Well, it turns out that means they will add whatever current job I am at to the end of the resume they created for me.

RIP OFF. Frankly, their resume and cover letter were average at best as well. Don't waste your money.

Date of experience: March 29, 2021
Illinois
1 review
0 helpful votes
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Terrible!
May 27, 2022

Turn around time after first draft was more than 10 days! And the quality of the first draft was very low: inconsistent, unrelated, and a random copy paste from my letters of recommendation at best! Like an elementary school kid wrote it.
I emailed them to refund the money and they said "no refund".

The cover letter was written for the wrong job! I cannot believe it!

Please do not waste your money here.

Date of experience: April 27, 2022
Chris W. ZipJob Rep
over a year old

Hi Damoun, we are very sorry for any issues that occurred with your project. We see that you have been in touch with our support team regarding your order and are working towards a resolution. If you have any additional questions or concerns, please email support@zipjob.com.

Alabama
1 review
1 helpful vote
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You get what you pay for
April 11, 2022

I know it sounds harsh, but the reality is that they outsource somewhere outside of the US. most likely India. I wanted my resume tailored to a Director level position in Artificial Intelligence, but the language used did not have appropriate connotations and did not display relevant experience. Their customer service was good - as I was assigned a second writer when I expressed dissatisfaction at the first, but the second did not improve the verbiage. I am going to strip down my resume completely and rebuild it and recommend against using ZipJob.

Date of experience: March 12, 2022
Chris W. ZipJob Rep
over a year old

Hi William, we apologize for any issues that may have occurred with your documents and would like to make it right for you. We were unable to locate your order with the information provided. Please contact our Customer Care team at support@zipjob.com so we can better assist you.

Nevada
1 review
3 helpful votes
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I was thoroughly disappointed with every aspect of the services purchased from ZipJob. I purchased a resume, cover letter, linkedin profile, and consultation call. None of the documents I received were usable nor were any of my concerns addressed either on the phone or in written communication. None of the documents were proofed for grammar or accuracy based on the information given. I would give zero stars and suggest not wasting your money.
Below is in image of the final linkedin doc provided to me.

Screen shot from linkedin document. Just check out the number of basic grammar errors in this final document that was supposed to be written by a professional.
Date of experience: December 30, 2022
North Dakota
1 review
0 helpful votes
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Instructions were clear, person assigned to me was knowledgeable, helpful, responsive, received edits within hours. Editing process continued for multiple revisions and always with the same response, swift, helpful, and well informed.

Date of experience: August 15, 2023
Kylie T. ZipJob Rep
over a year old

Heather, thanks for sharing! We're happy to hear you had a positive experience with ZipJob!

Colorado
1 review
0 helpful votes
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Don't waste your time or money
November 23, 2022

I have been applying to jobs for a month and not had a single interview. They told me they wouldn't do anything until 60 days past. When I requested the top skills from the ATS report NONE in my field or even highlighted skills appeared. Don't waste your money.

Date of experience: October 24, 2022
New Jersey
1 review
0 helpful votes
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Subpar for the $
September 2, 2022

Who knew you only got 7 days to review the documents!

Something about spending $300 and only getting TWO reviews in a set time amount is crazy! There were some really funky writing issues (completely misused words, bad grammar, etc. and I should know! I've got a degree in English and am used to editing and reading technical writing!)

I wanted help writing a good resume (because everyone needs a little help once and a while! Plus, I'm a busy person!) but I don't feel I got much for my money. I ended up correcting A LOT of the problems myself (was also told I couldn't add things I wanted to add? Like what kind of bull is that? It's MY resume and MY relevant experience.)

Not sure if it was MY assigned writer or what, but this service is lazy, expensive, and in my honest opinion, bad.

HUGE bummer.

Date of experience: August 2, 2022
District of Columbia
1 review
0 helpful votes
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Good I think, but expensive.
September 7, 2023

I invested $300 for the resume rewrite and LinkedIn profile edits, with the hope of achieving better results in the initial stages of job interviews. While I acknowledge the challenging economic conditions and the competitiveness of the job market, I had anticipated at least some modest improvement. However, my experience so far has not met this expectation.

I've noticed that the resume still does not format properly within systems like Workday, which indicates that it might not be effectively optimized to bypass algorithms. This optimization was a primary reason for my investment in these services.

Date of experience: August 8, 2023
Texas
1 review
0 helpful votes
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This is the first time that I have used this kind of service and I am very pleased. The finished products (resume and cover letter) are much more impressive than I could of ever developed as Marsha was able to market my skills in a way I had not considered. She walked me through every step of the process in an easy to follow manner. She left me plenty of time to review the drafts after each edit, but also offered suggestions that were very helpful along the way. She never rushed me and made sure I was completely satisfied and ready before we finished the process. I have already recommended Zipjob to two of my colleagues.

Date of experience: August 6, 2019
California
2 reviews
0 helpful votes
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I purchased a package at noon on a Thursday and within 24 hours I received my revamped resume and cover letter. I had very little edits, which was revised and returned quickly. Not only did I receive the updated resume quickly, but there was explanations as to why things are no longer applicable or outdated. Overall, wonderful experience. Highly recommend!

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Excellent service
August 5, 2019

Quick turnaround time, writers are easy to work with, excellent resume. It's worth every dime to have such an updated professional resume written. They took years of jobs and what I had as lengthy descriptions they updated with shortened and precise wording that catches the eye. All their work landed me my next job! I would highly recommend their service!

Date of experience: August 5, 2019
California
1 review
0 helpful votes
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Fast Turn Around Time, Great Results!
August 14, 2023

I was very hesitant to use ZipJob after reading some reviews on other sites, but my experience was great! While I wish they were a little more upfront about how their process works (only so many emails/changes within so many days). I had an amazing Resume within 72 hours!

Date of experience: August 14, 2023
Kylie T. ZipJob Rep
over a year old

Kimberly, we're so glad to hear about your positive experience with ZipJob and we truly appreciate your feedback as we constantly look to make improvements.

New Jersey
2 reviews
2 helpful votes
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No refunds!
August 3, 2022

It's been 3 weeks and I still don't have a satisfactory resume. They don't offer refunds. You get bounced around to different writers who do little to the resume. Waste of $300! My current resume looks more professional. Don't waste your money. If you take the time, you could do your own resume. After this experience, I will have to redo what they sent me. The writers are clearly not as good as they advertised.

Date of experience: July 4, 2022
California
1 review
0 helpful votes
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Resume Rewrite
August 12, 2023

I would recommend ZipJob for assistance with resume and cover letter writing. Judy was very patient and helpful during the process. She had some really good suggestions that helped to tighten up my resume. She also helped me craft a strong cover letter that offered the flexibility to make needed adjustments for different job applications. Resume and cover letter writing is not easy, especially when you're not used to the process and Judy made it much easier. ZipJob also helps develop the proper formatting and key word usage necessary to get through the screening process which can often be based on computer algorithms instead of human eyes.

Date of experience: August 12, 2023
Kylie T. ZipJob Rep
over a year old

Hi Michael, we're happy to hear your experience with ZipJob and working with Judy was positive and successful and we appreciate your feedback!