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ZipJob

Overview

ZipJob has a rating of 4.1 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile and final product. ZipJob ranks 16th among Resume sites.

service
41
value
35
quality
34
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How would you rate ZipJob?
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California
1 review
0 helpful votes
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Very helpful, but there's a time constraint
March 13, 2025

I found zip jobs to be very helpful and was a huge stress relief. The person I worked with was very very helpful and did a great job considering we never talked on the phone. However, I wish I knew that I would only have 7 days to work with someone. I would not have signed up when I did if I had known prior to putting in my card info that there would only be 7 days. That is the only reason I didn't give 5 stars.

Date of experience: February 17, 2025
Chris W. ZipJob Rep
3 weeks ago

Hi Melissa,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Virginia
1 review
0 helpful votes
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Absolutely unethical company. Do not buy their service. If you decide to cancel BEFORE using the service at all they will charge you a $100 fee due to due fictitious policy about "surpassing their trial period". First of all when I pay for a service that's not a trial period. Secondly when I have not used the service at all or even created an account and being charged a ridiculous fee that's is 53% of my payment in order to just cancel then that is THEFT OF SERVICES in the state of CA. This is unjust and absolutely shows you what kind of crappy people and organization they are. Stealing from consumers is what they do. BE WARNED!

ZipJob attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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Amazing Results!
March 6, 2025

Working with them was a great experience! The results of the finished product were well above expectations.

Date of experience: February 24, 2025
Chris W. ZipJob Rep
4 weeks ago

Hi David,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Kansas
1 review
0 helpful votes
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Simply the best
March 10, 2025

Arishya was the best! They took the time to go through all of my edit/changes I wanted made and was very polite throughout the who process!

Date of experience: February 28, 2025
Chris W. ZipJob Rep
3 weeks ago

Hi McNeilly,

Thank you for your kind words! We're glad to hear that Arishya provided a thorough and polite experience while making your requested edits.

Wishing you all the best in your job search!

New Jersey
1 review
0 helpful votes
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My experience with ZipJob
June 30, 2024

Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile.
However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.

Date of experience: June 20, 2024
Chris W. ZipJob Rep
9 months ago

Hi Mike,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

North Dakota
1 review
0 helpful votes
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Instructions were clear, person assigned to me was knowledgeable, helpful, responsive, received edits within hours. Editing process continued for multiple revisions and always with the same response, swift, helpful, and well informed.

Date of experience: August 15, 2023
Kylie T. ZipJob Rep
over a year old

Heather, thanks for sharing! We're happy to hear you had a positive experience with ZipJob!

Washington
1 review
0 helpful votes
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Pros & Cons
September 20, 2023

Pros:
- They were responsive.
- They delivered the first round within a few days.
- I did acquire a tip or two from my phone conversations with the writer.

Cons:
- I bought their most expensive package and regret it. I'm pretty sure I could have gotten the same results from a lower-cost package. The writing is good but not great and I've had to correct/modify a fair amount of it myself.
- This could be my fault for not reading fine print, but I thought the pitch for quick results would have been based on the customer's timeline, not ZipJob's timeline. They sent my first drafts to me during a week in which I was on vacation and could not respond with edits and then closed my job out when I didn't respond in a week.

I believe it's a good investment to get professional help for resume writing, but would look elsewhere next time. Nothing special here.

Date of experience: August 20, 2023
Kylie T. ZipJob Rep
over a year old

Patricia, thank you for sharing your thoughts. Our goal is always 100% customer satisfaction with our product and we are sorry that we fell short of your expectations, but we appreciate your feedback as we constantly look to make improvements.

California
1 review
0 helpful votes
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Very Good
January 3, 2024

I needed a resume that would allow me to get through to recruiters and get interviews, and not get rejected by the auto screening process. In addition, I needed a more concise LinkedIn profile to help accomplish the same thing.
Hank C did a great job for me, rewriting my resume and LI profile. Both were well-written and the turnaround time was fast.

Date of experience: January 3, 2024
Chris W. ZipJob Rep
over a year old

We're delighted to hear that Hank C was able to meet your specific needs and help you craft a resume and LinkedIn profile that effectively navigates through recruitment processes. It's wonderful that the content is not only well-written but also aligned with your goals of securing interviews and overcoming automated screening. Best of luck in your job search, and thank you for choosing our service!

Iowa
2 reviews
0 helpful votes
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Brushing Up
June 14, 2024

The experience was simple and worthwhile. Working with Colton was easy and a great experience as the time he took to work on updating my resume so that it stands out has made a difference.

Date of experience: June 4, 2024
Chris W. ZipJob Rep
10 months ago

Hi Elizabeth,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

North Dakota
1 review
0 helpful votes
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Purchased their "Premium" product promising "Future resume update for changes in your career. Never expires!"

Well thinking that I may have a fork in the road career-wise down the road I foolishly thought it would future proof my purchase by buying the Premium package for $299. Well, it turns out that means they will add whatever current job I am at to the end of the resume they created for me.

RIP OFF. Frankly, their resume and cover letter were average at best as well. Don't waste your money.

Date of experience: March 29, 2021