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    ZipJob

ZipJob

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Overview

ZipJob has a rating of 3.2 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile, and final product. ZipJob ranks 23rd among Resume sites.

  • Service
    40
  • Value
    35
  • Quality
    34

This company does not typically respond to reviews

Positive reviews (last 12 months): 60%
Positive
6
Neutral
1
Negative
3
View ratings trends
7
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How would you rate ZipJob?

Reviews (242)

Rating

Timeframe

Other

Thumbnail of user vhcastaneda411
Virginia
1 review
0 helpful votes
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December 6th, 2024

Absolutely unethical company. Do not buy their service. If you decide to cancel BEFORE using the service at all they will charge you a $100 fee due to due fictitious policy about "surpassing their trial period". First of all when I pay for a service that's not a trial period. Secondly when I have not used the service at all or even created an account and being charged a ridiculous fee that's is 53% of my payment in order to just cancel then that is THEFT OF SERVICES in the state of CA. This is unjust and absolutely shows you what kind of crappy people and organization they are. Stealing from consumers is what they do. BE WARNED!

Products used:
Resume Writing service

Date of experience: November 26, 2024

Thumbnail of user heatherm2360
North Dakota
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Instructions were clear, person assigned to me was knowledgeable, helpful, responsive, received edits within hours. Editing process continued for multiple revisions and always with the same response, swift, helpful, and well informed.

Reason I chose this business:

Affordability, personal service, recommendations

Date of experience: August 15, 2023

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Heather, thanks for sharing! We're happy to hear you had a positive experience with ZipJob!

Thumbnail of user patriciakoprowski
Washington
1 review
0 helpful votes
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September 20th, 2023

Pros:
- They were responsive.
- They delivered the first round within a few days.
- I did acquire a tip or two from my phone conversations with the writer.

Cons:
- I bought their most expensive package and regret it. I'm pretty sure I could have gotten the same results from a lower-cost package. The writing is good but not great and I've had to correct/modify a fair amount of it myself.
- This could be my fault for not reading fine print, but I thought the pitch for quick results would have been based on the customer's timeline, not ZipJob's timeline. They sent my first drafts to me during a week in which I was on vacation and could not respond with edits and then closed my job out when I didn't respond in a week.

I believe it's a good investment to get professional help for resume writing, but would look elsewhere next time. Nothing special here.

Date of experience: August 20, 2023

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Patricia, thank you for sharing your thoughts. Our goal is always 100% customer satisfaction with our product and we are sorry that we fell short of your expectations, but we appreciate your feedback as we constantly look to make improvements.

Thumbnail of user bff1
California
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

I needed a resume that would allow me to get through to recruiters and get interviews, and not get rejected by the auto screening process. In addition, I needed a more concise LinkedIn profile to help accomplish the same thing.
Hank C did a great job for me, rewriting my resume and LI profile. Both were well-written and the turnaround time was fast.

Reason I chose this business:

Good reviews and overall reasonable cost.

Date of experience: January 3, 2024

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

We're delighted to hear that Hank C was able to meet your specific needs and help you craft a resume and LinkedIn profile that effectively navigates through recruitment processes. It's wonderful that the content is not only well-written but also aligned with your goals of securing interviews and overcoming automated screening. Best of luck in your job search, and thank you for choosing our service!

Thumbnail of user elizabethh884
Iowa
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

The experience was simple and worthwhile. Working with Colton was easy and a great experience as the time he took to work on updating my resume so that it stands out has made a difference.

Reason I chose this business:

It was highly recommended.

Date of experience: June 4, 2024

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Elizabeth,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Thumbnail of user stevet794
North Dakota
1 review
0 helpful votes
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April 28th, 2021

Purchased their "Premium" product promising "Future resume update for changes in your career. Never expires!"

Well thinking that I may have a fork in the road career-wise down the road I foolishly thought it would future proof my purchase by buying the Premium package for $299. Well, it turns out that means they will add whatever current job I am at to the end of the resume they created for me.

RIP OFF. Frankly, their resume and cover letter were average at best as well. Don't waste your money.

Tip for consumers:
Their unlimited updates means adding your job to the end of their resume form

Date of experience: March 29, 2021

Thumbnail of user damouns1
Illinois
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Turn around time after first draft was more than 10 days! And the quality of the first draft was very low: inconsistent, unrelated, and a random copy paste from my letters of recommendation at best! Like an elementary school kid wrote it.
I emailed them to refund the money and they said "no refund".

The cover letter was written for the wrong job! I cannot believe it!

Please do not waste your money here.

Service
Value
Quality

Date of experience: April 27, 2022

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Damoun, we are very sorry for any issues that occurred with your project. We see that you have been in touch with our support team regarding your order and are working towards a resolution. If you have any additional questions or concerns, please email support@zipjob.com.

Thumbnail of user williamt1711
Alabama
1 review
1 helpful vote
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April 11th, 2022
Verified purchase

I know it sounds harsh, but the reality is that they outsource somewhere outside of the US. most likely India. I wanted my resume tailored to a Director level position in Artificial Intelligence, but the language used did not have appropriate connotations and did not display relevant experience. Their customer service was good - as I was assigned a second writer when I expressed dissatisfaction at the first, but the second did not improve the verbiage. I am going to strip down my resume completely and rebuild it and recommend against using ZipJob.

Tip for consumers:
Don't

Products used:
Resume writing

Service
Value
Quality

Date of experience: March 12, 2022

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi William, we apologize for any issues that may have occurred with your documents and would like to make it right for you. We were unable to locate your order with the information provided. Please contact our Customer Care team at support@zipjob.com so we can better assist you.

Thumbnail of user davidg5505
Nevada
1 review
3 helpful votes
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December 30th, 2022

I was thoroughly disappointed with every aspect of the services purchased from ZipJob. I purchased a resume, cover letter, linkedin profile, and consultation call. None of the documents I received were usable nor were any of my concerns addressed either on the phone or in written communication. None of the documents were proofed for grammar or accuracy based on the information given. I would give zero stars and suggest not wasting your money.
Below is in image of the final linkedin doc provided to me.

Tip for consumers:
The writers are not native English speakers and the documents provided sound like they were written by robots with terrible grammar. My writer was extremely rude and dismissive when I pointed this out.
Do not use this site if you are looking for a usable product.

Products used:
resume writing, cover letter, linked in profile, and phone consultation

Date of experience: December 30, 2022

Thumbnail of user andieb13
Colorado
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I have been applying to jobs for a month and not had a single interview. They told me they wouldn't do anything until 60 days past. When I requested the top skills from the ATS report NONE in my field or even highlighted skills appeared. Don't waste your money.

Tip for consumers:
Don’t bother, pay more Top resume of another site!

Products used:
Premium service resume, cover letter and LinkedIn profile update.

Service
Value
Quality

Date of experience: October 24, 2022

Thumbnail of user patrickm486
Texas
1 review
0 helpful votes
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August 6th, 2019

This is the first time that I have used this kind of service and I am very pleased. The finished products (resume and cover letter) are much more impressive than I could of ever developed as Marsha was able to market my skills in a way I had not considered. She walked me through every step of the process in an easy to follow manner. She left me plenty of time to review the drafts after each edit, but also offered suggestions that were very helpful along the way. She never rushed me and made sure I was completely satisfied and ready before we finished the process. I have already recommended Zipjob to two of my colleagues.

Date of experience: August 6, 2019

Thumbnail of user roses227
California
2 reviews
0 helpful votes
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March 24th, 2021
Verified purchase

I purchased a package at noon on a Thursday and within 24 hours I received my revamped resume and cover letter. I had very little edits, which was revised and returned quickly. Not only did I receive the updated resume quickly, but there was explanations as to why things are no longer applicable or outdated. Overall, wonderful experience. Highly recommend!

Date of experience: March 24, 2021

Thumbnail of user brendab373
Florida
1 review
0 helpful votes
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August 5th, 2019

Quick turnaround time, writers are easy to work with, excellent resume. It's worth every dime to have such an updated professional resume written. They took years of jobs and what I had as lengthy descriptions they updated with shortened and precise wording that catches the eye. All their work landed me my next job! I would highly recommend their service!

Date of experience: August 5, 2019

Thumbnail of user kimberlyk1557
California
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I was very hesitant to use ZipJob after reading some reviews on other sites, but my experience was great! While I wish they were a little more upfront about how their process works (only so many emails/changes within so many days). I had an amazing Resume within 72 hours!

Reason I chose this business:

Online websites said it was the best for the price

Date of experience: August 14, 2023

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Kimberly, we're so glad to hear about your positive experience with ZipJob and we truly appreciate your feedback as we constantly look to make improvements.

Thumbnail of user michaelm12480
California
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I would recommend ZipJob for assistance with resume and cover letter writing. Judy was very patient and helpful during the process. She had some really good suggestions that helped to tighten up my resume. She also helped me craft a strong cover letter that offered the flexibility to make needed adjustments for different job applications. Resume and cover letter writing is not easy, especially when you're not used to the process and Judy made it much easier. ZipJob also helps develop the proper formatting and key word usage necessary to get through the screening process which can often be based on computer algorithms instead of human eyes.

Reason I chose this business:

Based on a recommendation

Date of experience: August 12, 2023

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Hi Michael, we're happy to hear your experience with ZipJob and working with Judy was positive and successful and we appreciate your feedback!

Thumbnail of user aj259
Mexico
1 review
0 helpful votes
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August 29th, 2019

Jessica is awesome. I have been trying to rewrite my resume by looking at online examples and tips - just did not have the patience for it. Had my resume and cover letter both back and completed in 4 days including a revision. I feel a lot more confident applying for jobs now. Thank you for the great work... I will be referring some colleagues.

Date of experience: August 27, 2019

Thumbnail of user anthonyc434
California
1 review
0 helpful votes
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August 14th, 2019

My writer, Derek, took my mediocre resume and brought it to life with critical key words and excellent stated experience and competencies surely to draw attention. It's only been a few days so we will see how it works out. Thank you sir!

Date of experience: August 14, 2019

Thumbnail of user vlp
Georgia
3 reviews
0 helpful votes
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March 16th, 2022
Verified purchase

This was much easier than I anticipated. My writer welcomed feedback, made requested changes and delivered a final product that I am very pleased with. It is worth it! I happen to be an HR Pro who has been writing and reading resumes for many years. Sometimes you need a fresh set of eyes and I am very pleased with the outcome.

Date of experience: March 16, 2022

Thumbnail of user maryw2712
Maryland
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

The service was prompt and professional, from the initial contact to the subsequent correspondence to the phone call consultation that I added on, everything was done timely and professionally. Kevin, whom I worked with, provided an easy, readable format for my resume, and streamlined it for better ATS search. Kevin answered all the questions I had and was very patient. He also provided a great cover letter and helped me improve my LinkedIn profile. I am hoping to find my next dream job very soon!

Date of experience: February 25, 2022

Thumbnail of user elizabethp325
California
1 review
1 helpful vote
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September 11th, 2019

I have had my resume professionally done before, but I haven't had much luck with scoring interviews. Dave, my ZipJob writer, however, took my old, three page resume and reworked it into an attractive, concise, and informative document that got me 2 interviews within a couple weeks.

Thank you, Dave, for your quick and informative input and for helping put my best foot forward.

Date of experience: September 10, 2019

Thumbnail of user krise27
North Carolina
1 review
0 helpful votes
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August 5th, 2019

Two months after finally deciding to submit my resume to ZipJob, I'm happily working at my new company. I would recommend this service to anyone who is job hunting. Having an objective and knowledgeable person review your resume is so helpful, no matter where you're at in your career or job hunting!

Date of experience: August 5, 2019

Thumbnail of user valek1
Vale X.
Ukraine
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

The order process was interesting and easy to follow. I think that the questionnaire they made is almost perfect for the resume writer to know what he needs to lay it down on the documents.

My resume and cover letter were written by Adam G. I can recommend him, professional and polite writer. When he needed more information about me, he asked very politely. And when I did provide him with the required info, he put it on my resume perfectly.

Overall, I'm more than happy with my new resume and cover letter, ready to send it out.

Date of experience: February 16, 2021

Thumbnail of user rajeshs57
Michigan
1 review
1 helpful vote
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August 5th, 2019

Jacob was very professional and understanding. He answered all my queries and helped me to get the best resume. I was surprise how my resume contents were same but it was reduced to two page. I love the work he did with my resume. I will recommend zipjob since they offer good service and economical.

Date of experience: August 5, 2019

Thumbnail of user shannonq28
California
1 review
1 helpful vote
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February 4th, 2022
Verified purchase

This is my second time using ZipJob to rewrite my resume and, again, I had a great experience with them. With my previous write-up by them I went from getting zero calls to get six interviews lined up within weeks of using the revised resume. And on top of excellent results it's really easy to communicate with your writer. Great service!

Date of experience: February 4, 2022

Thumbnail of user stevief7
Florida
1 review
1 helpful vote
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September 22nd, 2019

I have struggled with federal resume formatting for a long time. This investment took the worry away and helped me focus more on the application and networking than the format and keyword issue. I highly recommend it for those that feel they are highly competitive but may not be familiar with federal resume rules and regs.

Date of experience: September 20, 2019

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ZipJob's professional resume writers, and our resume scanning technology, provide you with the best resume writing service possible. Get started with a professional resume today!

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Thumbnail of user kyliet65
Kylie T.
Typically does not respond to reviews

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