My case is ongoing for 4 years now. 3 out of the 4 years I have had to constantly write to the case manager to get him to work on my case. When we started out, It was so promising and made it look so good to pay them for the service. To date, It feels like I spent more time on trying to contact them than they have worked on my case. To have to work for 3 years chasing them to service me and without a dime returned from the scammers and the case manager not communicating with me in regards to refunding me for the service they are not delivering…? I hope this review can result in an answer from them with a refund of the service they have not delivered.
Noteworthy anecdote is that the last time I made a review they called and wrote me and asked me to take my review down before any handling of my concerns and work got done or anything. It was a call to pacify and assure so as to get me to take the review down. I assume this to be the case with most of the bad reviews.
Now I wrote the case agent again (Max Rosner) and the email address does not exist anymore.