Pat R.

Did NOT deliver the package although driver says she did. However I was home all day, only caller (AND only time the dog barked all day) was for the royal mail postman. Yodel will NOT engage as I did not send the parcel?! The (English-based chinese) "sender" will not engage as they have their money and don't care. Yodel were asked for proof of delivery and I was told that the fact the driver SAYS she delivered it is proof enough. UNBELIEVABLE! What a nice little earner THAT must be! I have proof that it was NOT delivered - I SAY it wasn't (and so does the dog - that makes it 2 against 1, Yodel!)

Paid for next day delivery, when the order didn't arrive I contacted the company, guy apologised profusely, and before we'd even finished, I'd received an email telling me my total postage had been refunded. And my order arrived the following day (an error by the delivery firm). Well done, will definitely order from them again

I have been in contact with these thieves for over a month - they have my money, and I have SOME of the goods, which I had CANCELLED by email AND phone 5 DAYS before they were sent out. In that time I had already ordered and received comparable goods for CHEAPER than Easylife charged. They refuse to issue a refund until they receive the goods back BUT keep failing to have them collected. I have also been promised callbacks on several occasions - never happens, what a surprise. They are also ILLEGALLY playing around with my bank account. Oh, and don't bother trying the CEO of the company, he cares so little for the paying customers that he doesn't even bother acknowledging emails sent to him - no wonder the staff don't care. I will give another 2 days before entering into litigation with this shambles.