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Rob B.

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Total Points
83

1 Review by Rob

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11/3/23

I booked a hotel for my wife, and her best friend, down in Florida through Travelero. I noticed when I got the confirmation email that I had booked the wrong day. The package was a "No Refund" deal. However when I explained what happened, the customer service department at Travelero was very curtious and assisted me in solving my mistake. It took a few hours for them to contact the hotel and soforth, but with patience and courtesy they fixed the mistake for me.
I highly reccomend using this company for your travel needs.

Tip for consumers:
Be kind, curtious and patient and your issues can be fixed. This company did it for me, so they can and will do it for you too.

Products used:
Hotel reservations

Date of experience: November 3, 2023

Rob Has Earned 3 Votes

Rob B.'s review of Traveluro earned 3 Very Helpful votes

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