I have two very old Japanese figurine lamps. My parents got them in 1949 and they were passed to me My pagoda shades are in bad shape from years of packing/moving—general wear and tear over 53 years. I was glad I could find so many styles to choose from here!
But when I received the shades one was damaged I contacted on a chat line and had an immediate response. A new shade was sent. Customer service is always a big deal with me.
Hi - we hope you enjoy your new lighting. Please let us know if you have any questions about your order.