EZContacts Questions & Answers

You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!

None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.

They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.

You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.

This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.

So did u did you ever receive your order?

I ordered an item that the website said "available in 2-3 days". 6 days later i contacted customer service who said they had to order it from the manufacturer and would receive it in 10-15 business days and then ship it. So I'd count on a month or so.

Yes - waited nearly 3 weeks for mine and some are still processing (3 months later)

Email will get a response. That's how I've talked to them

They are not! They sent me a fake pair of Persol sunglasses.