Bear Creek Arsenal Questions & Answers

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Here’s what consumers have asked with answers from Bear Creek Arsenal staff and previous consumers.

8 questions answered
0% answered in 1 day
Question:

Why they wont answer phone or emails

Answer:

Good morning! We answer all emails and phone calls in 2-3 business days typically. I cannot find your email to us based on your name so if you could provide either your email address or order number I will be happy to escalate this and look into why you are missing a response from us. BCA

By Bear C.,
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Question:

How easy is it to get a hold of customer service at bear creek arsenal?

Answer:

Good morning! We answer all emails and phone calls in 2-3 business days typically. BCA

By Bear C.,
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Question:

I have sent several emails and left a voice message and haven't gotten a response regarding a store credit i am owed.

Answer:

I cannot find your email to us based on your name so if you could provide either your email address or order number I will be happy to escalate this and look into why you are missing a response from us. BCA Team

By Bear C.,
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Question:

I bought one of your a r 10 in a. 308 cal. with 20 in. barrel s s straight fluted what care do i need to do to the outside of the barrel.

Answer:

You would care for it just like cleaning your regular barrel. Here is a link that may help, https://www.youtube.com/watch?v=_eJuM3wJDg8 you may also contact our BCATech@bearcreekarsenal.com to be further assisted. Hope this helps. BCA Team

By Bear C.,
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Question:

What buffer weight for a 300 blk 8.5" barrel with a franklin binary trigger? thanks

Answer:

I use a standard carbine buffer and spring in mine but it has a 10.5" barrel

By Robbie G.
Question:

I would like to have a 6.8 spc in a complete ar weapon from bear creek arsenal

Answer:

Just go to BCA website and hit search under rifles.

By GARY M.
Question:

Do you ever answer your phones? do you ever e-mail without using the automated responses. i want to talk to a real person, george@ 681-201-233

Answer:

George, if you've ordered from BCA and not received your order nor any helpful communication or responses like myself and others, I encourage you to document your correspondence and help us report BCA to the NC Attorney General's office. If enought of us do this, maybe BCA's management will start to notice that this is beyond just bad customer service. More info here: https://ncdoj.gov/file-a-complaint/consumer-complaint/

By Daniel C.
Question:

Answer:

I was ordering that then the wife. Said let's go for a drive so she drove to the gun shop and bought me what I had ordered sorry for that but I got new weapon thank you Don Thompson

By Donald T.

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Typical questions asked:
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