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Big Stock Photo Questions & Answers
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HI, when I today subscribe free trial could I set the date of cancel the free trial to protect the situation that I forget and have to pay a lots of m
asked by
Marcin B.
on 8/24/19
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I want to cancel my free subscription before it charges me. I click on cancel but a black page just pops up. I want to cancel!!
I have problems with the free download. I put the pictures in the cart - use the free download button - than there is a offer which ask me - if I want an abo for one month or a year (I choose 1 month - because 35 pictures are free). - and again the possibility - there is a blue button - for download - I pressed it but I`it doesn't work. What's wrong?
I can't cancel my free trial, I have already try to contact you via email, your live chat and even twitter ans still there is no reply from you. I guess all these comments are true and your free trial is an scam, huge disappointment, really hope my problem gets resolve in the best way possible
Hi BigStockPhoto, Can you support me about request a refund right now?
Hi, I thought of purchase 1-month subscription but after reading feedback from various customers here, I have lost my confidence as I have also encounter billing cheats from Shutterstock previously !
I bought a month's subscription, and used it happily with the intention to use it for one month and one month only. As I patiently waited for the end of my subscription to hit, I find out that 3 days before the end of my subscription THEY HAD ALREADY RENEWED AND CHARGED ME FOR ANOTHER MONTH. Stupid policy that cons money out of you.
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