I can't cancel my free trial, I have already try to contact you via email, your live chat and even twitter ans still there is no reply from you. I guess all these comments are true and your free trial is an scam, huge disappointment, really hope my problem gets resolve in the best way possible

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I can't cancel my free trial, I have already try to contact you via email, your live chat and even twitter ans still there is no reply from you. I guess all these comments are true and your free trial is an scam, huge disappointment, really hope my problem gets resolve in the best way possible

asked by Montserrat O. on 10/4/16

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Jeff D. [Big Stock Photo Rep] · Answer 1 · 2016-10-05T10:53Z

Jeff D. [Big Stock Photo Rep]

on 10/5/16

We're sorry no one has replied to your email yet and if no one was available to help you via chat. We did reply to you on Twitter asking "Please DM us your email address and we'll have Customer Service get back to you ASAP. Thanks for your patience and understanding." but we did not hear back from you. Please send us the email address you wrote in from either here or on Twitter and we will follow up on your request. Thank you.

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I can't cancel my free trial, I have already try to contact you via email, your live chat and even twitter ans still there is no reply from you. I guess all these comments are true and your free trial is an scam, huge disappointment, really hope my problem gets resolve in the best way possible

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