Monster Reservations Group partner with us on some of our properties that we promote to service customers requests. We can vouch for them and assure you that their service is very good. We are very comfortable in the knowledge that you will be looked after by their team to ensure your booking process is smooth from the get go. If you do experience any issue what so ever, please do not hesitate to come back to us here on support@booksi.com and we will certainly help however is required. Meanwhile we ask that you allow us to prove that they are able to provide the level of service that we have suggested and look forward to you having a great vacation with us!