I had the same issue - paid an extra $40+ to get it shipped by a certain date / expedited... day of expected delivery came and I call to find out they have just started printing it - IN INDIA... no way it can possibly ship in time for the wedding it was purchased for!

It's an Indian company. Product is made and shipped from India and takes forever to arrive in the US

My order arrived 10 days before the expected date given. I didn't realize they were an Indian company when I ordered, but I was completed satisfied with my order. It was over & above my expectations.