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CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
Products used:
30x52 canvas
I ordered the magic mug as a gift. The product (mug) was perfect size, and the picture uploaded came out incredible. I will continue to use Canvas Champ for future gifts. Their products/prices/ and customer are excellent!
Dear Laura,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I am so happy I came across CanvasChamp! For years, our family bereavement program would end each year with a "pillow ceremony." The grieving children loved having a pillow to take home with a picture of their person who had died. We were able to do it again this year because of CanvasChamp's amazing photo pillows. The pictures were so clear, the pillows were the perfect size, and the pricing was incredible for a nonprofit organization. Thank you to the staff at CanvasChamp- Stanley, Mike, and Victor were all so responsive and sensitive to our project. The timeliness of the delivery was also very impressive! We will definitely continue to use CanvasChamp for our end of year ceremonies.
Dear Anne,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
My 5 year old grandson loved his picture on canvas. Colors were vibrant and canvas was very well constructed. The print on the metal printed really dark so I am going to have to find a place with alot of light to display it. Was hoping for the exact colors that my print displayed.
Products used:
canvas and metal prints
Dear Janice,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
Tip for consumers:
No
Products used:
None
Dear Diane,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details so that we can assist you.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
I ordered a custom umbrella. It was even bigger than I expected, great picture quality and sturdy. It was a gift. My Daughter loved it!
Tip for consumers:
Allow extra time for shipping
Products used:
Umbrella
Dear Diana,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I received the beautiful print but the components on the back to hang it were missing. I emailed and they said they won't send them. I called and they said I can only do that request online. I went back to email and complained again with no response. Worst. Customer. Service. EVER.
Dear Sandra,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
This is the third time I have ordered from Canvas Champ. They have never disappointed me. The prints have been exactly the way I wanted and ordered everytime. I would highly recommend getting your canvas prints from this company!
Dear Donna,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I sell prints of my artwork & after researching, online, different print companies, I have found Canvas Champ to be consistent in quality for the price. I love the feel of the paper Canvas Champ uses for their poster prints & the color quality & details of each print does not disappoint. The price point is perfect for resales & I'm able to offer quality prints of my artwork at a reasonable price to my customers! I'm happy & my customers are happy! It's a win win!
Products used:
Poster, Canvas & photo prints
Dear Theresa,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I just started a AI Art Business. AIArtbyAIErik.com I've contemplated months whether I was going to make my own frames until I came across Canvas Champs.
I've been dealing with them since and love them.
Tip for consumers:
Love Em
Products used:
Canvas Art
Dear Erik,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Working on site was easy, making my pic the size I needed was perfect. I asked customer service if they would pick up shipping fee of $10.00 and they said no. Even though this was the third pic I had purchased at iver $40.00 each. Then after I completed transaction I get an e-mail giving me free shipping on my next order over $25.00! I feel some exceptions can be made for returning customers. I will use other companies from now on. 😠
Products used:
Canvas pictures
Dear Reviewer,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star.
Thank you again.
Warm Regards,
Canvas Champ.
Turn out beautiful ordered before and will continue to purchase from them there absolutely great and easy to upload photos and order
Products used:
Canvas
Dear Amber,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I have nothing more to add. The title of this review really does does all the basics. I have no complaints.
Tip for consumers:
No
Products used:
Custom Photo Image
Dear Zany,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I received my order in a timely manner and everything looks amazing. Packaging was amazing g to protect everything from damage. I will be ordering again.
Products used:
Framed printed picture and a canvas print
Dear Geoff,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
CanvasChamp was very easy to navigate and the proof was sent in a very timely manner. Followed up by the product shipment which was received-packaged very securely-and on time! The product itself is beautiful! Exactly what I was hoping for!
Dear Mary,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Here's a picture of me showing off the print that I never received!
Be careful and do not order from this vendor. Canvas Champ appears to be either a very poorly run company or a complete scam. They lose orders (I'm not talking in the mail, but at their facility). Customer service is unhelpful, and they refuse to give refunds. I had to go the hard route to get a $74 order refunded for something they never even shipped. I didn't even start contacting the company until after the order was supposed to have been delivered, only to have both reps that I talked to not even know where the order was.
Horrible experiance, and there are too many other custom printing sites out there to worry about using this one.
Also, after some research, it appears most of their testimonals and reviews that they have on their website are fake or paid for (not sure about here.)
Dear Debra,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
So I thought I was ordering from an honest company. I see now I was lied to about the time and date of shipping location. Poor communication. They didn't notify me that the pictures would be coming from somewhere else. Pictures were said to be delivered on the 17th, which is today. Now they're saying the item is delayed but won't give me a tracking number or even allow me to know a day they'll come. At this point, I want to reach out to my bank because now I feel like I'm being scammed. I still haven't heard back from customer service regarding my order.
Tip for consumers:
I think its best to contact the betteral business bureau regarding this site in business
Products used:
Canvas
Dear Nichole,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
We have shard your details to the fedex team and have kept you in the loop for the expedite delivery of your package.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
I have ordered canvas prints in the past from places like Office Max and have been left feeling underwhelmed by the final result. I recently had finished a photo project and wanted to take one of the images and display it. This image required a large canvas and I went with the 40 ×60.
The process to submit, finalize and order were easy. The print arrived 2 days earlier then expected and arrived undamaged. I was blown away by the picture quality and satisfied with the final result. This was a color print and nothing was lost in the canvas, again very impressed with the result.
I do plan on ordering a few more but these will be B&W images, so I will post a review on how those turn out. Overall, good price point, excellent quality and easy website to navigate, 5 stars.
Dear Bryan,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I ordered 3 pairs of socks with a face on each pair. I received one pair that was perfect. The other. 2 had 2 faces on it not one face. I informed them and I sent a picture of the mistakes. They were to fix the mistakes and send me the correct socks. I received them today and they are totally wrong and they looks even worse. The faces are huge and cut off Both photos are on the same sock again. Only only person should be on the sock.
Products used:
Socks
Dear Kris,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
The company sent me a lot of defective prints. They made me go through hoops to get any replaced. Sent me one with black rotten wood then their reply email to me informing them was « We would like to clarify that the wood you see on the back of the print is only for support purposes and does not affect the quality of the canvas print itself ». Disgusting. Also today they sent me someone else's photos in a proof review by accident. Then emailed me saying « please ignore last email ». They used to be very good. Now their quality of everything is not what it used to be.
Tip for consumers:
No matter how bad what they sent you is, they will try to get you to accept 10-20% refund maximum and that is it. If you want your things reprinted, it is a longer battle than an insurance claim.
Products used:
Canvas prints.
Dear Customer,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Tea
The image turned out to be great! It looks exactly as I knew it should.
BUT: There was what would normally be a "minor" problem involving the mount on the back if my aluminum print. I realized that I had not ordered the mount that I wanted about 15 minutes after placing my order. I Immediately called "customer service" to resolve the problem. Instead of help I got hassled. After explaining the situation THREE TIMES, and paying a small additional fee, I was told everything was resolved. That was not true.
The beautiful print arrived. Customer service had done NOTHING. My print didn't have the hanging hardware I paid extra for. When I mentioned this, Canvas Champ did offer to refund the small extra fee I had paid. Still, I'm stuck trying to figure out how to hang the image the way it is.
I will never buy anything from CanvasChamp ever again. What use is a company that cares so little about their customers?
Dear Dominic,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Tea
I ordered 19 magnets as wedding thank yous / christmas gifts. They are horrifically blurry and broken from the careless packaging. They say they are an American based warehouse but package came from India. It is two weeks before Christmas and now I have gifts for nobody.
Tip for consumers:
I will be asking for a refund and will post another review about service. But honestly, dont even buy in the first place.
Products used:
None, the magnets are garbage.
Dear Shawnee,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
My favorite online canvas & gift company had closed. I was looking for a new company for all my canvas & gift needs. Prices at CanvasChamp are excellent.The canvases turned out very clear. One was not as vibrant as my photo but was good. Also, I would have ordered the canvases with a thicker edge. The standard was too thin. But that was my fault & I will order correctly next time. Very satisfied with finished product. Looking forward to & hoping to doing more business with CanvasChamp!
Products used:
Custom sized canvasses
Dear Mary,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Love this service! Excellent quality, fast service. Downloaded image I liked on Shutterstock and turned it into a beautiful multi panel piece that filled my space. A single framed picture big enough would have cost $100's more.
Hi Teresa,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I strongly encourage everyone considering Canvas Champ to reconsider for better options available online. I personally had a traumatic experience of ordering a 3D framed print, and I've had to request for 3 replacements back to back because they clearly don't know their business- framed on top of the print as it is with tape without any masking, dust cover back or front glass protection whatsoever. Trust me, these guys don't even understand after repeated emails with pictures and videos clearly demonstrating the issues. Don't waste your time and money on this unprofessional service.
Dear Customer,
I apologize for the inconvenience caused to you.
We are bound to provide you 100% quality, timely delivery, and exceptional customer service. I can see that we have failed to provide it to you.
I would like to set this right for you, please share your order details at matt@canvaschamp.com.
Please be assured that I will take care of this and try to restore your faith in the brand by setting this right for you.
Once again, please accept my sincere apologies on behalf of the entire Canvas Champ team. I will escalate the issue to the management team in order to improve our quality of service.
Warm Regards,
Matthew P
Canvas Champ
Gain trust and grow your business with customer reviews.
Dear Patricia,
Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that you were pleased with your 32x50 canvas for your 50th class reunion. It's great to know that the clarity and packaging met your expectations and that the sign arrived in perfect condition.
We're honored to have been a part of such a special event, and we can't wait for you to show off your sign to the 350 guests on August 24th. We hope it adds a fantastic touch to your reunion celebrations.
Thank you for your continued trust in Canvas Champ. If you ever need anything else, please don't hesitate to reach out.
Best regards,
Canvas Champ