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Carnival Cruise Lines Questions & Answers

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Here’s what consumers have asked with answers from Carnival Cruise Lines staff and previous consumers.

2 questions answered
0% answered in 1 day
Question:

Is mrs elizabeth magie gomez human resources assistant manger

Answer:

To Whom it may concern, This is my 4th email, that I have sent regarding a cancelled cruise. I have been cruising with Carnival for a little while now and really enjoy the trips I take. I was suppose to cruise out on October 22,2022 and because my elderly father was diagnosed with cancer, (I was informed today) the physician wants to get his plan up and going. I found it very disappointing that Carnival is deciding not to give me my money back. It doesn't have to be money, I asked for a credit to cruise later; I was told that couldn't be done. It is not fair that I'm having $1733.00 taken away from me. Life is hard and if I could be on that ship on October 22,2022 I would've without a doubt. I would like for someone to take a look at my concern, address my concern, and return my funds or allow me to use this as a credit in the future. I'm hurt by the diagnosis of my father and to learn that Carnival will not assist in my time of need is very stressful. My booking for this cruise is B4W1B8, my PIN is 2221. I will await a resolution to my concern. Please allow my money to be returned or give me credit for another cruise. $1733.00 is not easy to come by. I can't imagine them being so greedy for money. I don't even want the money back, I just asked for a credit for a future cruise. I will take a cruise with Carnival in February 2023, I was told that someone would get back to me and I haven't received a call yet. Respectfully, LaShunda Culclager 972-801-8004

By LaShunda C.
Question:

I need a contact person concerning a refund of deposit on a upcoming bookings

Answer:

Called them and couldn't get my refund. They are thieves and do not care for there repeat customers. Stay far away from Carnival.

By Alain S.
Question:

Husband recently diagnosed with cancer. canceled back 2 back #k5x9k6 & #k5x9r3. robert prol said talk with you about refund on the $400 deposits

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Question:

Schedule for september 18 broke foot can i get a refund or credit for another cruise

Question:

I was scheduled for a cruise to bahamas on september 18 and i have fallen and broke my foot can i reschedule for another cruise i know it's a penalty

Question:

I would like to talk to someone about getting refund on booking #n4f0l9 and #n4f0w7. you can contact me at sschaefer4908@gmail.com or 502-314-4103

Question:

My husband passed away on saturday april 8. i called rick fernandez and he cancelled it but said to contact you about the 400 dollar penalty.

Question:

Who do i need to speak to in reference to seeing if i can get my onboard credit back? i had a family emergency and wasn't able to cruise now special n

Question:

Hi, my booking number is c9q7q5. i called this mornig and cancel my trip due to covi. i want to know how do i get my refund? thanks

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