What made you choose Chadwicks over similar businesses?

asked by Joseph S. on 4/5/19

2 Answers
Thumbnail of user sandrar2066

For winter, I couldn't seem to find lined wool or woolblend pants at my usual go-to shops -- Talbots and Nordstrom -- so I looked online and found some at Chadwick's. I ordered a pair in black in my usual size 8. They were way too small in the waist, so I returned them using Chadwick's enclosed USPS return label, and then ordered a size 10. The size 10s were the same size in the waist as the 8S -- I couldn't believe it! But I had them pressed, thinking I cd. Maybe have them altered. I wore them today, and found that they are cheaply made and that the black attracts lint, dog hair, anything possible that would adhere to the woolblend -- and I pinned the waist closed to make them wearable. My fault -- I should have sent the size 10s back, too, but now it's too late. And Chad's customer service says they still have not received the size 8s I returned, so I have not received a refund for them. Omg. I'm sorry I ordered anything from them. AND, they are billed as $59 but when shipping and other charges are added, they are at least $20 more.

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Thumbnail of user ruthl126

I used to find cute, well fitting clothes. I have shopped with them since the 1980s, and thought I'd find satisfaction. Rats. Disappointment city.

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