CJ Dropshipping Questions & Answers

Here’s what consumers have asked with answers from CJ Dropshipping staff and previous consumers.

10 questions answered

30% answered in 1 day

Question:

Is cjdropshipping.com a scam or a legit company? Is cjdropshipping.com a scam or a legit company?

Answer:

CJ is a legit dropshipping company, Bob :) You can check our homepage for more details: https://cjdropshipping.com/ You can also join our FB gruop to learn more about dropshipping: https://cjdropshipping.com/article-details/1367404395960078336

By Randall Z., over a year old

See more answers (5)

Question:

How easy is it to get a hold of customer service at cjdropshipping? How easy is it to get a hold of customer service at cjdropshipping?

Answer:

Hi Adam. Very easy. We have 24 hours online agents in the chatroom. You could contact us any time. You could go to chat room and click talk to human: https://chat.cjdropshipping.com

By Randall Z., over a year old

See more answers (6)

Question:

Can you share a success story using cjdropshipping? Can you share a success story using cjdropshipping?

Answer:

Join our FB group to know more: https://cjdropshipping.com/article-details/1367404395960078336

By Randall Z., over a year old

See more answers (4)

Question:

Listed my first item using a uk warehouse however when checking on my ebay it said it would be shipped from china in a estimated time of 30 days Listed my first item using a uk warehouse however when checking on my ebay it said it would be shipped from china in a estimated time of 30 days

Answer:

The item location should be China by default when you list products from CJ. You can change the item location for each product on eBay, or modify the default address information for future listings by Account > Address.

By Randall Z., over a year old

See more answers (2)

Question:

I want to know where my parcel, it has been in york since february 7th!

Answer:

Hi Carole, may we know the tracking number？ We will check for you.

By Randall Z., over a year old

See more answers (2)

Question:

Hi, what are the cj returns policies and how do i set up my returns and refunds pages on shopify in relation to this? i'm from the uk. thanks Hi, what are the cj returns policies and how do i set up my returns and refunds pages on shopify in relation to this? i'm from the uk. thanks

Answer:

Hi Alexander, here's our dispute policy FYI: https://cjdropshipping.com/dispute-policy.html With any uncertainties, you could contact us anytime: https://chat.cjdropshipping.com

By Randall Z., over a year old

Question:

Hi i'm a bit puzzled with their process. i link my online store in cj. and how does it work. if my customer order, are they the one to deliver it d Hi i'm a bit puzzled with their process. i link my online store in cj. and how does it work. if my customer order, are they the one to deliver it d

Answer:

Hi Cynthia, yes you can connect your store and products with CJ, then we can fulfill your orders to buyers. Check this tutorial: https://cjdropshipping.com/article-details/151

By Randall Z., over a year old

Question:

Are you a private delivery service or do you use ups or usps? Are you a private delivery service or do you use ups or usps?

Answer:

You can check all the available shipping methods here: https://cjdropshipping.com/calculation.html

By Randall Z., over a year old

Question:

What is dropshipping? is it a private delivery service or ups or usps? i was told my purchase was delivered today and it has not been received yet. What is dropshipping? is it a private delivery service or ups or usps? i was told my purchase was delivered today and it has not been received yet.

Answer:

Hi willie, please try to contact the local post office to pick it up. CJ provides order fulfillment service. Check here for more details: https://cjdropshipping.com/article-details/1367404395960078336

By Randall Z., over a year old

Question:

How can we file an escalation? How can we file an escalation?

Answer:

Check here for more details: https://cjdropshipping.com/article-details/1367404395960078336

By Randall Z., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

CJ Dropshipping Questions & Answers

Is cjdropshipping.com a scam or a legit company? Is cjdropshipping.com a scam or a legit company?

How easy is it to get a hold of customer service at cjdropshipping? How easy is it to get a hold of customer service at cjdropshipping?

Can you share a success story using cjdropshipping? Can you share a success story using cjdropshipping?

Listed my first item using a uk warehouse however when checking on my ebay it said it would be shipped from china in a estimated time of 30 days Listed my first item using a uk warehouse however when checking on my ebay it said it would be shipped from china in a estimated time of 30 days

I want to know where my parcel, it has been in york since february 7th! I want to know where my parcel, it has been in york since february 7th!

Hi, what are the cj returns policies and how do i set up my returns and refunds pages on shopify in relation to this? i'm from the uk. thanks Hi, what are the cj returns policies and how do i set up my returns and refunds pages on shopify in relation to this? i'm from the uk. thanks

Hi i'm a bit puzzled with their process. i link my online store in cj. and how does it work. if my customer order, are they the one to deliver it d Hi i'm a bit puzzled with their process. i link my online store in cj. and how does it work. if my customer order, are they the one to deliver it d

Are you a private delivery service or do you use ups or usps? Are you a private delivery service or do you use ups or usps?

What is dropshipping? is it a private delivery service or ups or usps? i was told my purchase was delivered today and it has not been received yet. What is dropshipping? is it a private delivery service or ups or usps? i was told my purchase was delivered today and it has not been received yet.

How can we file an escalation? How can we file an escalation?

Can’t see your question? Ask to get answers from the CJ Dropshipping staff and other customers.

I want to know where my parcel, it has been in york since february 7th!