CJ Dropshipping

I have placed an order for a dress for one of my customers, and I paid for the product. After few days someone called Rookie from CJ sent an email saying manufacturers increased prices for the product and I have to pay the differential fees. Few days after paying getting back to me and asking for more money is not the way businesses should operate. The most important thing was with the extra amount they are asking price got doubled than the advertised price. I'm not willing to work with people with such work ethics unless I really need to buy something from them. I requested a refund and see how it goes

Because of those Fake positive reviews, I've giving Cjdropshipping a try. I bought from them 3 times and all of those 3 times have been negative. My first order was for a backpack and it took over 2 months to delivered. My second order was for 2 purses and necklace. Over 2 weeks later, it still hasn't ship out. I don't even know what's going on with the last order. Their 1 to 3 days processing is total BS. I even paid extra for faster delivery. Everytime I contact customer service their response is always "sorry for the delay Dear. We're working on it." Meanwhile, my customers are getting frustrated.

You need to keep tabs and pay attention to your listings sometimes, but when it comes to customer service, they are some of the best I have encountered. I have had several issues (mostly of my own doing) and every time, they have made it right. Celia Yang is a true professional, and takes good care of her customers.

I decided to try CJ since I read some good reviews. So, I tested my purchasing for myself a product that is supposed to be in their warehouse. It took weeks for things to move (if the item is really in their warehouse, surely it should just take 1-2 days?) and a further more weeks for the item to arrive. I was not too stressed about it because I was only testing them out. Thank God I did. Their live chat is terrible. Took days for them to reply. I also tried out the sourcing. Wow that took long. I can do it faster myself. That said when they eventually did get an agent on my case the sweet lady did a good job. But I think she is not in that company anymore.

Right form the beginning, the instant chat never let me down. My agent, Connie Jin, always offers excellent help and explains everything patiently. I am super happy having CJ Dropshipping as my sourcing company. Hope the company grows healthily the same as my own online business.

First time using this service. Abby Lu... what a great customer service. By far the best agent i have spoked with. All of my problems and concerns are now solved as she explained everything step by step. Thank you dear and well done. Definitely recommend.

CJDropshipping's support staff is excellent! LYNETTE is my agent. She is very helpful and kind. I've had a lot of questions, to which she answered patiently.

Thinking about it, I'm not paying any monthly subscription to CJ, and haven't even started yet with my store. But they're already providing that much value!

Overall a really good drop shipping platform, efficient and professional.
However they would not deal with very simple product issue and you would be the one to absorb the all problem product cost. It will only leave you very little profit for all the work you put in.
I have never once succesfully get money back from CJ.

I wouldn't have been successful without Cj dropshipping, they are amazing.
Skye my agent is absolutely amazing at her job, and I can't praise her enough.
She gives me the ultimate customer service experience and you should be so proud to have her working for your company!

CJ dropshipping is a good platform to start, they have everything you would ever need. Their customer service always responds and they have videos and answers to all my questions. Soon I will be selling with them.

-tooyoung

I highly recommend CJ Dropshipping to any business owner looking to expand. Mandy Lu became my agent, and she was extremely helpful to me. Mandy Lu is someone I would highly recommend working with. Overall, great experience.

My package was a two hour drive away more than 70 hours ago. When i asked customer service were my package was they sent me a screen shot of the tracking page! Like I had not already looked at this page a hundred times a day trying to find out what was going on. I will not be purchasing anything from the supplier anymore becouse of this horrible experiance from CJ.

Ceci did well answering my questions quickly whenever I ask about product availability. What I hate about this website though is the fact that some merchants don't update their stock list. And I always have to ask customer service to check for availability.

Cj dropshipping is a great platform for online business. My agent Curry is so helpful, he is always available to answers my inquiries and resolve all the issues and the requests I could have. High praise for him, I highly recommend

I had to confirm the tracking history of one order and with the help of Nikki I was able to track my order fast and update the tracking history. Thanks for the great job. It was nice to communicate with you.

I've had a look at some dropshipping companies and CJDropshipping just impressed me from the start. Agents Cissy, Maxine, Robert, Angel are great to deal with. The online software was well thought of. CJDropshipping even integrates with woocommerce which is hard to find with other businesses. You get sourcing responses so quickly and pricing of products are good too. Packaging options are great. Highly recommended. Keep up the great work CJ.

Been using for over a month and generally much better than using AE. Better shipping and all your queries can go through a dedicated agent. Mine is Nina and she's been super helpful with finding products and shipping queries, helping through some particularly complex shipping options for very large size items. Thanks Nina!

It's a totally worst website. Especially for the drop-ship business. They blackmail you to pay the extra freight or any other charges when you purchased an item from them. If you don't pay them, they will hold your orders and you could get negative feedback from your buyers. I think CJ dropshipping is not a professional business website for drop shippers. So all the professional drop shippers avoid them. I have a personal experience with CJ. The product cost was $30 and I sold out at $40, when I went to the CJ website to purchase the item then suddenly they asked for $60 and excused the freight charges has been increased for this item. It's totally a knockoff website.

Henry Hu is a wonderful agent who is always there to answer questions. He is quick and responsive to all my requests. I am constantly asking him about listing descriptions and he's always there to support me.

On the site it is marked that if the products are in the warehouses they say they send the products between 1 and 3 days but they are lying.
I placed 4 orders on February 25 and 26 but on the tracking numbers I see that the products did not arrive at the airport until March 02,03 and 06 until 8,9 and 12 days later and my customers not always received nothing

Terrible company! They are lying and not returning money! Items are shipped for months(!) and they have US warehouse! Their site is not working and managers just making new excuses and asking for more and more money Items are shipped really slowly and they usually are broken. They offer you one price but when you pay they will make excuses and try to get more money from you.
Stay away from them! SCAMS!

Hugo Hu is a liar and a crook, do not deal with them, stock doesnt exist, zero support, when you ask for help, they say LMAO... screen shots sent to shopify and everyone i know, disgusting company, crooks, do not work with them

Every time I track the item I purchased, there is inconsistent information. The first day I checked it was going through Chinese Customs. The next day it was in St. Louis. The next day after that, there was no St. Louis on the list at all and it said it was in LAX. The next day, it was back in China going through customs. Checked again and it was in NY. Now it is in NJ. When I check tomorrow, it will probably be back in China. I am pretty sure it is not going to show up at all. I think it is a automated tracking website that everytime you log on, it just gives random places so you think you are tracking it, but in reality, it is all bull$#*! and there isn't even a package to begin with. It is a sham.