I wish I had read the reviews before I purchased from you. Your customer service is very poor. Why??

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I wish I had read the reviews before I purchased from you. Your customer service is very poor. Why??

asked by Susan B. on 1/4/20

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Brad K. [Coleman Furniture Rep] · Answer 1 · 2020-01-06T10:22Z

Brad K. [Coleman Furniture Rep]

on 1/6/20

Hi Susan!

It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance.

We look forward to hearing from you!

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Ashley W. · Answer 2 · 2021-01-26T07:49Z

Ashley W.

on 1/26/21

The eta was not met and I recieved a damaged product and they gave me very little compensation for the inconvenience.

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Elisabeth K. · Answer 3 · 2020-09-30T04:38Z

Elisabeth K.

on 9/30/20

They have a protection plan you can purchase. I chose not to. Their delivery was when they said it would be and that was even with the nonsense of Covid hold things up.

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Coleman Furniture Questions & Answers

I wish I had read the reviews before I purchased from you. Your customer service is very poor. Why??

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