Why did you take out all my points? I had around 2310 or more.

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Why did you take out all my points? I had around 2310 or more.

asked by kathy g. on 4/21/21

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Michael H. [Crowdtap Rep] · Answer 1 · 2021-04-22T09:04Z

Michael H. [Crowdtap Rep]

on 4/22/21

Hi Kathy, We don't remove points from a user's account. Points will be expiring at the end of April, and if you haven't yet, you'll receive an email with the number of points exactly that will be expiring from your account.

If you've seen points disappear from your account unexpectedly, please contact our Support team: https://support.crowdtap.com/hc/en-us/requests/new

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