asked by
on 12/12/19Hi David,
Depending on the date of purchase, this model can have either a screw or a clip that holds the track to the drawer. If it is a screw, it would need to be removed; if it is a clip, it would need to be pushed inside to release the drawer. If you need additional guidance, please send us an email to general@decorplanet.com. Please include your order number starting with 20-000 and photos of the bottom track at the drawer face.
Regards,
DecorPlanet.com